Number of reviews in the past 365 days | 40 |
Percentage of reviews responded to | 97.5% |
Average time to respond to reviews | 2.15 days |
Contact Property
Lakeview at Cottage Hill
6650 Cottage Hill Road
Mobile, AL 36695
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 40 |
Percentage of reviews responded to | 97.5% |
Average time to respond to reviews | 2.15 days |
Thank you for taking the time to share this with us. We're disappointed to learn that your experience in our community has not met your expectations. We would like to learn more about your experience and work with you to improve it. At your earliest convenience, please give our office a call.
We appreciate you taking the time to review our community! It brings us joy to know that you're enjoying what our community has to offer. If there is anything that we can do for you, please let us know.
Thank you for taking time to offer us a review. We are sad to see your experience here has not been up to our standards at Lakeview at Cottage Hill. We want to help give you the home you deserve, so please contact us as soon as you can with more details so that we can help.
Thank you for taking the time to review our community. We're thrilled that your experience in our community has been positive. If you ever need our assistance with anything, please don't hesitate to reach out to our office.
Thank you for the five-star review! At Village at Lake Highland, we strive to provide our residents with a comfortable place to live, so we're glad that we hit the mark with you. Feel free to give us a call if you ever need assistance.
Thank you for taking the time to review our community. We would like the opportunity to discuss your review in more detail and work with you to improve your experience in any way we can. Please contact our office at your earliest convenience.
Thank you so much for sharing this with us! It brightens our day to know that you're enjoying many aspects of our community. As always, don't hesitate to contact our office if you ever need anything.
We appreciate you taking the time to review Lakeview at Cottage Hill! We're delighted that you're enjoying many aspects of our wonderful community. If you ever need our assistance with anything, please don't hesitate to reach out.
We appreciate you taking the time to share this with us. We strive to provide excellent customer service, so we're thrilled that Ashley hit the mark with you. If you ever need our assistance with anything, please don't hesitate to contact our office.
Thank you for taking the time to review our community. We're delighted to hear that you're having a great time here. We'll make sure to share your positive feedback with our entire team. As always, don't hesitate to contact our office if we can assist you with anything.
Thank you for taking the time to review our community. We strive to provide excellent customer service to our residents, so we're thrilled to see that reflected on your review. As always, don't hesitate to give us a call if we can do anything for you.
Thank you so much for taking a moment to review Lakeview at Cottage Hill! We're delighted to know you're having a stellar time here and that our team has provided you with excellent customer service. It's also great that you're making the most of our convenient location. If there is anything that we can do for you, please give us a call.
Thank you so much for this lovely review of Lakeview at Cottage Hill. It brightens our day to know that our attentive team, beautiful community, and apartment layouts have made your time here great! If there is anything that we can do for you, please feel free to let us know.
Words can hardly express how happy your wonderful review makes us feel. Our team strives to provide efficient and timely maintenance repair, so we're glad that was the case with you. If you have any additional feedback, please feel free to give us a call.
Thanks for brightening our day with such a glowing review! It's wonderful to know that our beautiful grounds, convenient location, and friendly customer service have been positive aspects of your time here. Feel free to give us a call if there is anything that we can do for you.
Thank you for taking the time to review our community. We strive to provide our residents with a great place to live, so we're delighted that you're enjoying our friendly service, beautiful grounds, and convenient location. Feel free to give us a call if there is anything that we can do for you.
Thank you for taking a moment to review our community. While we're happy to hear that our team has provided you with great customer service, we're sorry that our maintenance team has not met your expectations. Please give us a call, so that we may learn more about this concern and improve your experience. We hope to speak with you soon.
Thank you for taking the time to bring your concerns to our attention. The comfort and well-being of our residents are of the utmost importance. Unfortunately, crime has no address. We ask that you contact our office directly, so that we may continue to discuss your concerns and work with you to improve your experience.
Thank you for sharing your concerns with us. We're sorry that your time here hasn't been without any issues. We would like the opportunity to discuss your review in detail, so please contact our office at your earliest convenience. We hope to work with you to improve your experience.
Thank you so much for this positive review of Lakeview at Cottage Hill! It's our goal to provide our residents with a place they can be proud to call home and it's rewarding to see that has been the case with you. As always, we're only a phone call away if there's anything our team can help you with.
Thank you so much for this wonderful review of our community. We know how important it is for our residents to have a comfortable place to call home, so it's satisfying to learn that you're loving everything that we have to offer. If you ever need our assistance in the future, please don't hesitate to contact our office. Thank you again and have a great day!
Thank you for taking the time to review our community. We appreciate your kind words about our customer service, however, we're sorry to hear that our maintenance team hasn't addressed your concerns as quickly as you would like. Please contact our office, so that we may look into your outstanding maintenance request. We hope to hear from you soon.
Thank you for taking the time to share your thoughts with us. We are disappointed to hear that our maintenance service hasn't been to your liking. We can assure you our team strives to address all requests in a timely and efficient manner. Please contact our office directly so that we may discuss your concerns and improve your experience.
Thank you for the feedback and five-star rating. We want all residents to enjoy their time in our community whether they have pets or not, so please alert us if you see any community members disregarding our dog waste policies. If you have any additional comments, questions, or concerns, please reach out to our office.
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Serenity awaits for you at Inverness Lakes! We are just minutes from shopping, dining, theaters, colleges and some of the gulf coast's favorite attractions. Conveniently nestled in west Mobile, near the corner of Cottage Hill and Hillcrest Road, lies an inviting apartment community waiting for you! Surrounded by award winning landscaping and perfectly manicured grounds, you will be tucked away from the hustle of everyday life.
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Contact Property
Lakeview at Cottage Hill
6650 Cottage Hill Road
Mobile, AL 36695