Review History for Verified Resident 618149

Retreat at Schillinger


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Resident 618149

Verified Resident 2017 - 2019

3/21/2019

The office staff and Frank, from maintenance, have been extremely wonderful. I am not stating that other maintenance personnel are bad, I've mostly dealt with Frank. They take mail on my behalf, and greet me whenever they see me. I do not believe that priority has been given to lighting, which is a safety concern for me. I live in building 2 which is near the back of the complex. The lighting is dismal at best. I work late which means I almost always have to park in the back. I think the rising rental fees should have included funding for lighting. If it is an issue with the power company, then I believe we should have an advocate from LMS. It is the main reason I have decided to move to another complex when my lease is up. The initial concern came when I had the unfortunate experience of an inebriated occupant/guest yelling at me with my daughter because I took a spot he thought he should have. This happened in the back where it was dark, and I was genuinely concerned for my daughter's and my safety.
    Manager

    6/19/2019

    Retreat at Schillinger
    We're sorry to hear about your bad experience. We strive for exceptional attention to detail, and we regret that we missed the mark. I would love the opportunity to discuss this matter with you further. Please feel free to contact me at 251-295-9832.

    Review 167 out of 215

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