Windsor Place

3661 Airport Boulevard, Mobile, AL 36609
Resident of this community?
Tell us what you think!

Resident of this community?

Tell us what you think!

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
4.2National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.9
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.4
Move-in
How residents felt about their move-in experience.
4.5
Unclosed Prospects
What prospective renters had to say about their visit.
4.1
Work Order
Our team's performance in responding to service requests.
88%RECOMMENDED
THIS PROPERTY
VS
73%CITY AVERAGE

Ratings & Reviews

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
Windsor Place Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 714597 2018 - 2019 Not Recommended
Reviewed 11/06/2019
Very deceptive, need to stop trying to get residence to sign a early lease! Stop offering gift cards. This was a joke, a very deceptive joke!!!!! I am not satisfied at all. I do not participate in anything they have any more, seriously! See More
Windsor Place Manager11/08/2019

We are very concerned to hear about your negative perspective regarding your time in our community. We can assure you that our team is dedicated to providing excellent service and creating a comfortable, inviting environment. If you would like to discuss your experience with our management team, please feel free to reach out to our office directly. Thank you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 714565 2019 Recommended
Reviewed 11/06/2019
So Far so Good, quite environment, 2 steps I-65 access, I-10 2 miles away nice staff, lot of accessibility, I like the trees, the pines. The maintenance crew are helpful, the administration staff are flexible and nice to deal with. See More
Windsor Place Manager11/07/2019

Thank you for the great review! We are thrilled to hear you've been loving your experience in our wonderful location and with our team here at Windsor Place. Please feel free to reach out to our office if there is anything we can help you with in the future.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 708921 2013 - 2019 Recommended
Reviewed 10/21/2019
Windsor Place is a great place to live, residents are nice & staff is outstanding! The apartments are built really good & it is so convenient by the interstate & airport blvd, the complex is always updating
Windsor Place Manager10/22/2019

We appreciate the compliments! Our team works hard to keep our grounds and our homes up-to-date, and we are grateful that you've taken notice. Let us know if you have any questions or suggestions for us, we are always happy to help!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 708042 2019 Recommended
Reviewed 10/18/2019
Very comfortable place to live. One of Mobile best keep secrets. Close to grocery/shopping stores and highway and major roadways. Maintenance men are very helpful. Grounds are kept clean. And Office staffs are kind/professional. See More
Windsor Place Manager10/21/2019

We appreciate the time you took to share these kind words with us. Our team works hard to provide five-star care to our residents, and it means so much to us to hear that it's being noticed. We hope you continue to enjoy our fantastic location for years to come! If you have any questions or suggestions for us, please don't hesitate to reach out to our office at your convenience. Thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 698202 2019 Not Recommended
Reviewed 09/23/2019
It has been frustrating and upsetting to move into a new apartment and the AC does not cool the apartment. Maria and Pam at the office have been helpful with addressing my AC issue. The apartment complex is clean and quiet.
Windsor Place Manager09/24/2019

We appreciate you taking the time to leave us this feedback. We understand that first impressions are important when moving into a new home and we are sorry that your home was not in line with your expectations. While we are glad to hear that you've been receiving assistance from our team, we encourage you to continue reaching out to our office if you have any questions or further concerns. Thank you, and we hope to get your stay back on the right track.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 685875 2018 - 2019 Not Recommended
Reviewed 08/26/2019
We like our apartment but have been very disappointed with how the front office staff communicates with us, they communicate through notes on the door which is very last minute if received at all. The maintenance staff on the other hand has been great.
Windsor Place Manager08/27/2019

We are so sorry to see your experience with our team hasn't been more positive. Our office team aims to be transparent and thorough regarding any updates and notices, and we apologize if you feel we have not matched up to your expectations. We would love to speak with you directly to discuss your concerns in greater detail, so please reach out to our office at your convenience. Thank you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 680500 2019 Recommended
Reviewed 08/15/2019
Staff was incredible...apartment was clean and up to date...no problems with anything in the apartment..I love it.. I would definitely recommend people here..not only is the outside clean the inside is as well
Windsor Place Manager08/16/2019

We appreciate the compliments! Our team works hard to keep our grounds and our homes up-to-date, and we are grateful that you've taken notice. Let us know if you have any questions or suggestions for us, we are always happy to help!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 672023 2019 Recommended
Reviewed 08/01/2019
I have been here 8 days and I haven't had a problem. Move in was smooth, Mrs. Pam had all of my documents and keys ready when I walked in. The only issue I can recall so far is a problem with the gate one night..… See More
Windsor Place Manager08/01/2019

We are glad to hear you've had a great experience in our community so far! If you are still experiencing issues with your gate code and key fob, please reach out to our office directly and we can work with you towards a resolution. We appreciate your positive feedback! Thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 671715 2019 Recommended
Reviewed 07/31/2019
Great service and assistance! Ms. Pam did an exceptional job with walking us through the move -process. Windsor feels like home. My family was pleased to see where my fianc? and I will be residing. We are too, excited to become a part of the Windsor… See More
Windsor Place Manager08/01/2019

Thank you! We're so happy to see your time at Windsor Place so far has been a fantastic experience. We hope to continue providing you with exceptional service for many years to come! That being said, please feel free to stop by the office or give us a ring if you ever require assistance with anything. Thanks again, and welcome home!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 663227 2013 - 2019 Recommended
Reviewed 07/10/2019
It's your average housing community. Annual rent increase and management has changed several times. The smaller pool has greatly improved since 2013. The larger pool is still average. The worst change has been the community dumpster. It is more of a hassle for those living in… See More
Windsor Place Manager07/15/2019

Thank you for taking the time to leave us this valuable feedback. We are very sorry to hear that our community's waste system has negatively affected your stay. We would love to speak with you in greater detail to learn more about how we can make your experience in our community even better, so please feel free to reach out to our office at your convenience if you would like to discuss with our management team.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 659896 2019 Recommended
Reviewed 07/02/2019
The staff are great. My experience so far has been annoying due to my upstairs neighbors. The staff have been very attentive and prompt with my concerns. The grounds are not as kept as some places and there could be more regulation of trash that is… See More
Windsor Place Manager07/08/2019

We appreciate you taking the time to leave us this feedback and would enjoy the opportunity to discuss your experience in greater detail. Please come by the office or give us a call when you can. We'd love to learn more about the problem areas you've noticed around the grounds and help you enjoy a more comfortable experience in our community. Thank you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 658993 2018 - 2019 Recommended
Reviewed 07/01/2019
I really like living in Windsor Place. The staff is amazing! My only complaint is the Bark Park. It is very small, compared to some of the other apartments in the area. Other than that, I highly recommend Windsor Place.
Windsor Place Manager07/03/2019

Thank you! We're glad to hear you've been enjoying your experience here at Windsor Place. If there is ever anything we can do to help make your stay even more comfortable and convenient, let us know!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 657326 2019 Recommended
Reviewed 06/26/2019
The community is very nice and well maintained. However, when I moved into the apartment it was dirty and looked like whoever was supposed to clean the place did not. There were a few broken things when I moved it. The overall condition of the apartment… See More
Windsor Place Manager06/27/2019

We appreciate you taking the time to provide this feedback. While we are glad to hear you have enjoyed your overall experience in our community, we understand that first impressions are important when moving into a new home and we are sorry that your home was not in line with your expectations. We would greatly appreciate an opportunity to work with you to get your stay with us back on track. Please reach out to us as soon as possible so we can discuss resolutions for this issue.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 652616 2018 - 2019 Not Recommended
Reviewed 06/14/2019
This could really be a nice community. The staff need to check the grounds after the lawn people complete their jobs. Sometimes they don't do work in all the areas i.e weeds have grown up bushes need trimming falling limbs need to be picked up etc.… See More
Windsor Place Manager06/17/2019

We appreciate you taking the time to bring this to our attention. Our team works hard to keep our property looking clean and inviting, and we are more than happy to take a look at areas that might need a little extra attention. Please feel free to reach out to our office directly to discuss any particular areas of our community that need to be addressed. Thank you, and we look forward to hearing from again soon!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 643620 2012 - 2019 Recommended
Reviewed 05/22/2019
Pretty much I've had a nice experience living here. The location here makes it easy for me to get back and forth from my job. Staff here helps with any problems I have. Also because of location, there are many places for entertainment readily available.
Windsor Place Manager05/23/2019

Thank you for this positive review of Windsor Place! We see we can still earn another star from you. Please let us know whatever we can do to help make your home even better!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 640881 2016 - 2019 Recommended
Reviewed 05/15/2019
Parking has been an issue parking spaces need to be established so that apt renters can park in the spaces in front of their apartment front door. THERE IS NO NEED TO BE PARKING TEN SPACES AWAY OR BEING FORCED TO USE ANOTHER RENTERS SPOT.
Windsor Place Manager05/16/2019

While we appreciate your positive rating, we sincerely apologize that parking has become a source of frustration during your stay. We realize parking is not most convenient at our community, but we'd like to focus our attention on matters that we can control and optimize for you, such as providing you with excellent customer service. If you would like to speak with our management team regarding this issue, you are more than welcome to give us a call or stop by our office at your convenience, thank you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 638417 1999 - 2019 Recommended
Reviewed 05/10/2019
I have had the pleasure of living in Windsor Place for 21 years. I have always been treated with utmost kindness, respect, courtesy, and dignity. I believe I can safety say, the length of my stay at Windsor Place tells it all. See More
Windsor Place Manager05/13/2019

We are blown away by this fantastic review! We work hard to provide professional, high-quality service to our residents and guests, so it makes our day to hear that you've experienced just that during your tenure in our community. Don't forget that we're just a phone call or office visit away should you require assistance with anything, or you just want to say hi. We're always here for you. Thanks again, and take care!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 638467 2019 Recommended
Reviewed 05/10/2019
The apartment is nice clean and a great area carpet and a nice paint job lots of space and a separate laundry room the office staff was nice and helpful and they will work with you to make sure you move in
Windsor Place Manager05/13/2019

We appreciate the time you took to share these kind words with us. Our team works hard to provide five-star care to our residents and guests, and it means so much to us to hear that it's being noticed. If there is anything you need assistance with, please don't hesitate to give us a call or stop by our office for a chat. Thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 635876 2005 - 2019 Recommended
Reviewed 05/06/2019
It has been quiet and pleasant place to live. I do have concerns about pet owners not cleaning up after their pets. I don't enjoy sitting out on my patio because of the smell of animal feces. I don't own a pet and I walk out… See More
Windsor Place Manager05/07/2019

While we are happy to hear you have been enjoying your overall experience in our community, we are very sorry that you've encountered issues with your neighbors' pet waste. Keeping our property clean is a community effort and while our team does all they can to maintain our grounds, we also rely on residents to pick up after their pets. If you notice any particular areas that are being regularly affected, please reach out to our office directly so we can address them. Thank you, and we hope to hear from you again soon.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 631217 2017 - 2019 Recommended
Reviewed 04/24/2019
My experience has been very good, the community is well kept. Maintenance knows there job and the office staff not only makes you feel at home but go out of there way to eagerly take care of any requests.
Windsor Place Manager04/25/2019

Thank you for this incredible review! It warms our hearts to hear that you have had fantastic experiences with our team here at Windsor Place, and we are very grateful for your compliments. If there is anything you need assistance with or if you have any current maintenance requests that you would like to discuss, please don't hesitate to give us a call or stop by our office for a chat. Thanks again, and take care!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 628626 2014 - 2019 Recommended
Reviewed 04/17/2019
We enjoy living at Windsor Apartments. It is a quiet, well kept, beautiful community. The location is convenient for work, school, shopping, and extra activities. We enjoy the swimming pool, tennis courts, and fishing in the creek. Thanks See More
Windsor Place Manager04/18/2019

We are so glad to hear that you have been enjoying your time here in our community! Our team is honored that our fantastic locations and amenities have stood out in your experience here at Windsor Place. If there is anything you need help with, please don't hesitate to give us a call. Thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 626519 2017 - 2019 Recommended
Reviewed 04/12/2019
I is a great place to live. Would recommend it to very quiet the griynds are ckean and the community is safe.The staff is very frendly along with being ver knowledgeable when giving information. See More
Windsor Place Manager04/15/2019

Thanks for the great review! We work hard to provide five-star experiences to our residents and guests, so it makes our day to hear that you're experiencing just that. Don't forget that we're just a phone call or office visit away should you require assistance with anything, or you just want to say hi. We're always happy to hear from our residents. Thanks again!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 626637 2016 - 2019 Recommended
Reviewed 04/12/2019
I loved the area until the wrong neighbors moved in. I got woke up too many times from my neighbors fussing in the middle of the night. I was really scared of getting shot in my sleep from the domestic disputes from next door.
Windsor Place Manager04/15/2019

We are sorry to see your experience in our community hasn't been more positive. We want each of our residents and guests to feel comfortable in their homes, so if you believe your neighbors are violating our community policies, please let us know. Our team is here to help our valued residents get the excellent stay they deserve. Please reach out to us in the office at your earliest convenience and we will be more than happy to discuss your concerns. Thank you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 614129 2018 - 2019 Recommended
Reviewed 03/11/2019
I have been here over a year what I like about living here they are consistently making improvements with safety repairs and remodeling also paving parking lot. Security cameras up even pet friendly .Lots places in walking distance.
Windsor Place Manager03/12/2019

Thank you for the feedback! We are pleased to hear that your overall experience in our community and with our team has been so positive. If you have any concerns or suggestions for our team, you are always welcome to stop by our office and speak with our management team. Thanks again and take care!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 609139 1999 - 2019 Recommended
Reviewed 02/26/2019
I have been living here for approximately 28 years. It has been a joy. The staff has been very professional and helpful. The grounds have been kept nicely. Everyone has been great. The maintenance staff has been quite prompt with my requests. The grounds are kept… See More
Windsor Place Manager02/28/2019

We appreciate the compliments! Our team works hard to keep our grounds and our homes up-to-date, and we are grateful that you've taken notice. Let us know if you have any questions or suggestions for us, we are always happy to help!

How was this review?
Useful
Thanks for voting!
Report

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

Are there surveillance cameras on site?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Similar Properties

Placeholder for Yester Oaks

Yester Oaks

Mobile, AL

Windsor Place is an apartment in Mobile in zip code 36609. Nearby cities include Prichard, Theodore, Chickasaw, Saraland, and Daphne. 36606, 36608, 36693, 36688, and 36695 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Windsor Place

Provided by Property Management

Management Photos (0)

    Provided by Other Residents

    Resident Photos (0)

        Back To Top