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The Birches Apartments


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anonymous

Resident 2015

4/1/2015

Not many recent reviews. Kind of sad, seeing how many wireless access points there are here compared to how few reviews there are. Guess everyone else is keeping the secret and I'm letting the cat out of the bag... Synopsys: Older but well maintained buildings. Pets are permitted - pet deposits are per pet. Water, garbage, and SEPB cable are included in the rent. No gas utilities on the premises - all electric. Pool on-site. Well lit, safe and quiet neighborhood. Playgrounds on-site. Laundry facilities on-site, with washer and dryer hookups in 2 and 3 bedroom units. Rules are enforced so don't get upset with anyone but yourself if you're caught breaking them. The long story: The apartment staff here are wonderful. I have lived here for a few years now, and they are some of the friendliest and down to earth people I have encountered. Courteous and polite, they always seem cheery and helpful. There seems to be some talk about this place not being kid friendly. If your kid acts out, damages property and causes a ruckus instead of being a kid and playing in the playground and doing kid stuff, maybe the issue is with your kid and not with the apartment complex. If the truth hurts, I suggest you get your kid some help - I know what I've seen. As with any apartment complex, there are rules and you will be expected to abide by them - they are outlined in the lease agreement and other documents in the office, such as the pool rules. They do enforce the rules. If they didn't, this place wouldn't be as wonderful to live in! The new maintenance staff actually fixes problems for the long term. The old maintenance staff tried to get as much life out of what was on hand. That was commendable, but it was time to actually replace some things. As of mid-2013 the new maintenance staff began replacing some items instead of refurbishing them, which I can only imagine equates to a few less calls and thus faster response times. Regardless, they always prioritize their work orders very well and they do a superb job. The new apartment manager as of mid-2013, is a wonderful, fair and honest person with the kindest heart. You will find she is one of the most wonderful people to sit down in her office and have a chat with - whether business related or not. Being on-call for my own job, I can imagine she appreciates being bothered as little as possible after hours as I do, but it IS phenomenal to have both the manager and at least one maintenance staff member living on the property. When there is an emergency, they are on-site and responsive. The property grounds are well maintained. The buildings are older, but are in good shape. After having seen the other apartment complexes in the area, I feel this apartment community is as good as it gets here in the 'Boro...

    Review 6 out of 10

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    The Birches Apartments

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