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Riverfront Village

2330 Jack Warner Pkwy, Tuscaloosa, AL 35401
2330 Jack Warner Pkwy, Tuscaloosa, AL 35401

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Ratings & Reviews (45 Reviews)

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Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2020
This has to be the worst staff I have ever experienced. If you want something done you have to call every day of every hour and go inside. They are not sensitive to the fact that parents have lost jobs and income has changed due to… See More
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Riverfront Village Manager

07/10/2020

Anonymous, we want to provide the best customer experience for our residents and guests, and it's clear that this time we fell short. We are so sorry for that and would personally love to connect with you to discuss your concerns. We will reach out to you in an effort to connect. You can also connect with us at your convenience via phone or email so we can talk through any outstanding details. Thanks! - Riverfront Village Team, (205) 727-8400 ' [email protected]

Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2020
I contacted Riverfront Village about my son staying next school year for his term at the University of Alabama. I asked that if the University cancelled all their classes on campus because of the COVID-19 virus, would he still be forced to pay the rent each… See More
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Riverfront Village Manager

04/13/2020

Anonymous, thank you for sharing your positive experience with us! Your feedback helps us grow. We do understand that COVID has been an unusual situation for all of us! At this time, we have not been made aware of UA delaying Fall classes. We are not affiliated directly with UA so all our polices will remain in effect. We do look forward to having you here with us in the Fall. Thanks! - Your Riverfront Village Team, (205) 727-8400, [email protected]

 Verified Resident 643987vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2019
While attending the University of Alabama I found the location to be excellent for both school and its closeness to Downtown. The facility is a great place to live in. The staff is professional. Riverfront Village has parking located on every floor making it easy to… See More
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Riverfront Village Manager

05/24/2019

Hello! Thank you for taking the time to leave a review for us at Riverfront Village. We're happy we could meet your expectations!

 Verified Resident 640820vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/15/2019
It was awful. Worst management of any apartment complex I??™ve ever been to. Management threatened to evict me after one day of my check being late because it was a holiday. Will tell everyone I meet this place is awful. See More
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Riverfront Village Manager

05/24/2019

Hi there, I would like to get some more details about your experience with this situation. Your feedback helps us improve and we would like to learn more about how we can make this better. Please feel free to contact me by phone or email me directly at [email protected] Sincerely, Sara Johnson Senior Leasing Manager 205-727-8400

 Verified Resident 640819vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/15/2019
This apartment complex is in a great location, both near the riverwalk, downtown, and the amphitheater. It is a very calm living area, nobody really makes a lot of noise near us, and the amenities are pretty great. The only downside that sometimes is a problem… See More
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Riverfront Village Manager

05/24/2019

Thank you for your review about Riverfront Village! I will share your feedback with the team, and we appreciate you taking the time to leave us a review! If you have any additional concerns please feel free to email me at [email protected] or give me a call at the office! Thank you! Sara Johnson Senior Leasing Manager 205-727-8400

 Verified Resident 626932vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/13/2019
I have A Major problem with management. They are unprofessional and really have no idea what they??™re doing. My tome here living under peak campus hasn??™t been ideal and frankly I preferred the former management staff from before when i first moved in See More
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Riverfront Village Manager

04/28/2019

We are genuinely disheartened to hear that you have had an unpleasant experience with our team. We pride ourselves in providing exceptional service to all of our residents and I am concerned to hear that we fell short in your eyes. I would love the opportunity to meet with you personally to discuss your concerns. Please email me directly at [email protected] to set up a time that works for you. We want you to love living here so let's work together to make it better! Sincerely, Sara Johnson Senior Leasing Manager

 Verified Resident 626615vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/12/2019
the apartment is a great living space. The rooms are spacious and have a good floor plan. The pool and gym are very easily accessible and always clean. The office and maintenance staff are very helpful and friendly. The location is perfect for concerts, going down… See More
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Riverfront Village Manager

04/28/2019

Thank you so much for your glowing review of our community! We are so happy you are enjoying your experience here! Please continue to let us know if you need anything from us! Sara Johnson Senior Leasing Manager [email protected]

 Verified Resident 626610vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/12/2019
My experience at this apartment has been outstanding. The staff is always willing to go above and beyond to meet the needs of residents. The amenities are abundant and I always feel safe. I could not have chosen a better place to call home this past… See More
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Riverfront Village Manager

04/28/2019

Thank you for taking the time to leave a review for us at Riverfront Village. We're happy we could meet your expectations! If you need anything additional to add to your experience please let us know! Sara Johnson Senior Leasing Manager [email protected]

 Verified Resident 561187vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2018
When I moved in last year, my experience was great. Management was accommodating and incredibly helpful. I knew my leasing agents' names and maintenance was very responsive. After this new management took over, service deteriorated quickly. There is a single leasing agent I would trust to… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 561187, we are disheartened that your experience at Riverfront Village was unsatisfactory. We take your comments very seriously and would like to speak with you through each of your concerns. Please call me at your earliest convenience at (205) 727-8400. Thank you!

 Verified Resident 553293vrp 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2018
After this new management took over the complex went down fast. In order to get anything done it took numerous office visits, calls, and emails. When an issue was not fixed and I complained I was yelled at by the staff. Issues were still not resolved… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 553293, thank you for taking the time out of your day to provide us with this helpful feedback! Our management team was new to the property and there is a lot that goes into making a new foundation when you are first starting off. We apologize during the initial management transition if your visits, calls and emails were not addressed in a timely manner. If you would like to discuss the above we are happy to speak with you. Please contact us at 205-727-8400. Riverfront Village management.

 Verified Resident 553291vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2018
It??™s a college apartment: builder grade material and shotty craftsmanship. What separates Riverfront from the rest is the managment, location, functionality and cleanliness. There aren??™t ragers at the pool. The residents aren??™t obnoxious. The office staff is wonderful. I feel safe here and I??™m comfortable. See More
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Riverfront Village Manager

03/25/2019

We appreciate your positive review about your recent experience with us!

 Verified Resident 550438vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2018
My experience last year was great. They were overly accommodating and extremely responsive. They handled everything professionally and efficiently. However, since management changed, I have had problems. My requests go unanswered, I have had many problems with my apartment that are not tended to with the… See More
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Riverfront Village Manager

03/25/2019

Good Afternoon Verified Resident 550438, I see that you have left us a 1 star review. As the new management team, there were many changes we were experiencing as well. It was an adjustment for all and we apologize that we did not meet your standards. Please feel free to call our office should you wish to discuss further. Thank you, Riverfront Village, Property Manager (205) 727-8400

 Verified Resident 550429vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2018
Move in was a little concerning; the hallways smelled and our apartment did not have all of its furniture, wifi, and had many maintenance needs. However the maintenance and management have been fairly responsive. The grounds and hallways, etc are kept fairly clean and it is… See More
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Riverfront Village Manager

03/25/2019

Hi Verified Resident 550429, thank you so much for your positive comments about Riverfront Village!

 Verified Resident 550383vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2018
Out of all the apartments I have been to in Tuscaloosa, this is by far my favorite. It is not a party complex, so you don't have to worry about people keeping you up all night. It is close enough to walk downtown and campus. I… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 550383, we are so happy to read such a great review about Riverfront Village!

 Verified Resident 550379vrp 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2018
When I first moved in it was a very nice place to live. Since then it has come down tremendously. The care of the building especially with pets is terrible. Odors, mess on the floor and elevator. The elevator stays not working, the office staff is… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 550379, we're disappointed to hear of the negative experience you had at our location. Feel free to contact our team at 205-727-8400. Riverfront Village Team

 Verified Resident 550332vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2018
I really enjoy living at riverfront. Great community. I lived at this property for this year and would recommend it to anyone. all the people in the office is easy to work with and very helpful. The maintenance men have always been quick to respond to… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 550332, thank you for your kind words and this wonderful review!

 Verified Resident 536830vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2018
It??™s okay, the place is quiet and nice. However I was told that the apartments would get cleaned. Knowing I have a cat allergy I thought I would be okay, but my apartment ended up not being deep cleaned. I now have to spend extra money… See More
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Riverfront Village Manager

03/25/2019

Thank you or the feedback. Peak Management was not here during this time but if you are still in need of information or housing in the Tuscaloosa area, feel free to stop by and see how things have changed! Riverfront Village Team

 Verified Resident 536608vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
Overall my experience has been very easy and stress-free, and I have become more interested in interacting with the community than in past housing. Although my apartment was not clean when I came in (paint splatters as well as grime buildup), it was easily remedied and… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 536608, we're happy you found our staff to be so supportive during your experience here at Riverfront Village.

 Verified Resident 536471vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
The staff is extremely friendly and easy to work with. The move in process was easy and the apartment was clean when we arrived to move in. The amenities with Riverfront Village are a main reason I chose to live here and it has been so… See More
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Riverfront Village Manager

03/25/2019

We strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about Riverfront Village! Sincerely, Riverfront Village Team

 Verified Resident 536454vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
I've really enjoyed my time at Riverfront so far and love everyone in the leasing office. I feel like they actually care about me and how I'm adjusting to living away from home for the first time. I would definitely recommend Riverfront to anyone planning on… See More
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Riverfront Village Manager

03/25/2019

We appreciate your positive review about your recent experience with us!

 Verified Resident 536333vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
I have no been pleased with this property. WiFi and cable still haven??™t been fixed. I was accused of lying when my garage door key wouldn??™t worked, and I had to beg them to come out and see for themselves in order to get a new… See More
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Riverfront Village Manager

03/25/2019

Thank you or the feedback. Peak Management was not here during this time but if you are still in need of information or housing in the Tuscaloosa area, feel free to stop by and see how things have changed! Riverfront Village Team

 Verified Resident 536284vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
This apartment is great! The office staff is so friendly and gets to know everyone. I have loved living here so far and I??™m excited to enjoy all the amenities that come with. I love that the apartment is furnished and comes with tv and cable… See More
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Riverfront Village Manager

03/25/2019

Hi Verified Resident 536284, we are very happy to have provided you with such a positive experience and friendly staff to help accommodate your needs!

 Verified Resident 536245vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
Move in was very fast and easy. The management staff is really nice and helpful. The amenities and rooms are very nice. The best part is the quietness and surrounding area. The river walk is beautiful and a great place to run, bike, or just walk.… See More
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Riverfront Village Manager

03/25/2019

Hi Verified Resident 536245, we are very happy to have provided you with such a positive experience!

 Verified Resident 536229vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
Moving in was easy and pretty quick. There are some things the staff mentioned they knew needed to be fixed but still have not fixed. Other than that I love it here. The staff is very nice and work hard to make sure that the people… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 536229, we're happy you found our staff to be so supportive during your experience here at Riverfront Village.

 Verified Resident 536195vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2018
It's a nice apartment with decent sized closets, big showers, and is super close to everything. The bedrooms are a great size. It's great to run or walk along the river or get to walk to the farmers market in the morning. Overall, it's a nice… See More
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Riverfront Village Manager

03/25/2019

Verified Resident 536195, thank you for taking the time out of your day to provide us with this helpful feedback! We are glad to hear that you have enjoyed our location in proximity to all the great food in town. We love suggestions on how we can make your stay here at Riverfront Village more enjoyable. Please let me know if there is anything else that I can do for you. Sincerely, Riverfront Village Property Manager (205) 727-8400

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Parking

  • Covered Parking
  • Private Garage

General

  • Community Center
  • Controlled Access
  • Gym
  • Pool

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
    Comments: Animals must be at least 1 year old and under 30 lbs. No aggressive breeds.
  • Cats Allowed
    Comments: Animals must be at least 1 year old and under 30 lbs. No aggressive breeds.

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Frequently Asked

What are noise levels like at Riverfront Village?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Riverfront Village?
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How safe is Riverfront Village?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 3.5 days to their community reviews in the past year.

What is the pet policy at Riverfront Village?
Dogs Allowed
Weight Limit: 25lbs
Comments: Animals must be at least 1 year old and under 30 lbs. No aggressive breeds.
Cats Allowed
Comments: Animals must be at least 1 year old and under 30 lbs. No aggressive breeds.


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Riverfront Village is an apartment in Tuscaloosa in zip code 35401. Nearby cities include Cottondale, Northport, Moundville, Vance, and Gordo. 35444, 36526, 35404, 35406, and 35405 are nearby zip codes.

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Riverfront Village

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