The Abbey At Vestavia Falls
Resident • 2014 - 2015 Not Recommended
Upon moving into this facility I thought this place was great. Updated appliances, fixtures, new carpet and fresh paint lured me in. It was also a close commute to my job at the time. Less than a month living there, a huge rain storm left the master bedroom's ceiling soaking wet along with huge water marks. Some of my items, including a few pictures, got wet and damaged. Those are replaceable, so I was not too worried. My husband called the following day to inform them of the damage. They told him they were sorry and that they would send maintenance to fix it. A couple of weeks go by and no one had fixed the bedroom ceiling. I sent a follow up email including pictures of the damage. The water marks grew and I was worried about mold becoming a safety hazard to me and future residents. Again, we got an apology and were even credited $75 to our rent for December. STILL no repairs were made to our ceiling. They had fixed the roof, but no one ever replaced the damaged sheet rock. We had a few other mishaps such as the garbage disposal and fans in the bathroom NEVER working, but nothing as bad as the water damage. A year later while moving out, the water marks were still there. Good luck to the next tenants!
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