My experience at Tree Top was regrettable and unpleasant. I was shown a model apartment that was decent but not at all representative of my actual living quarters, which sadly, was only the beginning of many troubles...
The outside of my actual apartment was littered with trash and debris that only accumulated over time and never was cleaned up the entire year I was there. But I suppose it matched the outward appearance of the buildings: dirty and depressing.
The inside was hastily cleaned when I moved in, but the real irritant was the utter cheapness of the fixtures, doors, and cabinets. One closet door came off the hinges and took over a month to get repaired, three cabinet doors broke and weren't repaired until months later, and one towel rack came off the wall and was "fixed" with large, ugly swabs of duct tape. What was probably the most reprehensible flaw was the fact that the dryer outlet was just a hole feeding into sheetrock, which I suspect was the cause of the mildew smell that permeated the apartment and probably a fire hazard/health code violation. Although new carpet had been installed upon my arrival, they forgot to staple several corners down (and never did), and neglected to take out a patch of carpet, which looked like it was 40 years old, in one of the bathroom closets. The leasing office's solution was to "throw a rug on top," which typifies their general "not-our-problem" attitude when it comes to general maintenance and upkeep.
This brings me to the leasing office staff. They are cordial people, but not very responsive. Once, one of the leasing managers opened (on accident, allegedly) a piece of mail that was sent to me, but delivered to the office mistakenly. She apologized, but only after she admitted that she knew it was for me, having some sort of illogical justification for opening it. The fact that she was so reckless as to open up a credit card billing statement that she fully understood was mine is indicative of their lack of professionalism. Also, the office hours aren't kept very often. I lost count of how many times I went to the office to get a package or talk about a needed repair that it was shut down for no other reason than lack of courtesy to tenants.
The noise in the apartment was unbearable. Little to no insulation in the walls make it easy to hear every syllable of conversation that the neighbors were having, either inside their unit or even outside of it, 25 yards away. I could hear cell phone conversations of people in the parking lot as if I were on the other end of the call. If you live on the middle level as I did, prepare for a thunderstorm anytime someone takes the concrete and metal stairs to the top floor, or the creak with literally every step you take on the crooked, unleveled floors.
On the positive side, it is very inexpensive, is relatively bug free, and feels like a fairly safe area, but most nights I would have rather slept in my car than I would have that dank, cavernous dungeon of an apartment.
I'm glad I got out of it and pity all those who still have yet to experience it.