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Garden Trails Apartments


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anonymous

Resident 2010 - 2012

1/20/2012

Liars and Thieves

Not sure where to begin, but let's start from the beginning. Moved here in May 2010. Upon moving in, found we had a kitchen sink that has a constant drip. As of Jan 2012, the sink has not been repaired. The manager that was here when I moved in was never on site and impossible to get in touch with(can't remember his name). A new manager, Don, eventually took over, but he was even worse. He was always around, drunk, or hung over, and never accomplished anything other than hanging out with known drug pushers and making the women in the complex feel like he was always snooping and watching them. Then, yet another manager, Blake, took over the property. The 3rd one in a little over a year. He started out ok. I would run maintenance calls for him in return for a reduction in rent. That didn't last long, because he never wanted to fix anything either. While he was on site my apartment was "broken" into twice. It's hard to file police reports when whomever was in my apartment used a key!! On both occasions, the manager was seen at my apartment door on the above mentioned days when I was not at home. I also used to pay my rent in cash, but since he recently left the complex as well, I suddenly have an outstanding balance due on rent. He was nothing more than a liar and thief!! The worst part is, I had a 12 year old lab that was poisoned 20 feet from my front door. He was poisoned with meth!! So, along with all the management problems, we also have meth heads living on site!! This is why me and my family are moving, along with 4 of my neighbors. The new manager, Tim, isn't any better. My heating and air has been out since before Christmas. It's been over a month and nothing has been done!! He did look at it and said it needed a compressor and he would have it fixed....not!! It's winter time and we have no heat, with an 8 month old baby and a pregnant wife living here. I was told by Tim I could get someone to come out and fix it on my own. Do you think they will reimburse me the money if I do?? Hell no, but I did it anyway because my family doesn't deserve to freeze because of piss poor management!! That makes the 3rd time I've had to repair the heating and air myself in a little over a year!! That's what happens when the AC system is 20 years old! I'm sure I will have to sue them to get my money back, and I'm fully prepared to do so!! Even the office staff at the main office, Red Rock Realty, are no help. On top of being absolutely no help, they are rude and very unprofessional!! Bottom line is, this is the most poorly managed apartment complex I have ever seen, and it's only getting worse with the joke of a management company that running it now. As I type this at 10:38 pm on a friday night.....I can't sleep because there are some shady looking guys in the apartment next door making a lot of noise painting and working!!! What kind of management company has unprofessional, shady looking characters working in an apartment at almost 11:00 pm on a friday night?? This is ridiculous!! Oh, and they have keys to all the apartments, because I have sat and watched them go in and out of several apartments tonight!! I would not recommend Garden Trails as a place to live to my worst enemy!!

    Review 3 out of 12

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    Garden Trails Apartments

    March 2024

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