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Hawthorne Heights

906 NE Heights Lane , Bentonville, AR 72712
(33 Reviews & Surveys)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A+

Review Ratings

Noise

3.6

Grounds

3.5

Safety

3.5

Office Staff

3.8

Maintenance

3.6

Neighborhood

3.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

D+

Average time to respond to reviews

55.67 days

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View Community Timeline

Hawthorne Heights Reviews

(6)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1216080

Verified Resident 2023 - 2024

2/16/2024

VERY POOR, HAVE ADVISED OTHER SENIUORS TO LOOK ELSEWHERE MOVED HERE SO I COULD CONCENTRATE ON MY HUSBAND GOING THROUGH CANCER TREATMENT. SPEND A GREAT DEAL OF TIME AND EFFORT TRYING TO GET THE PLACE COMFORTABLE AND SAFE FOR HIM. I HAVE ALREADY SPENT… See More >
    Manager

    2/20/2024

    Hawthorne Heights
    Hi, thank you for taking the time to let us know about your recent experience. We would like to have a better understanding about your experience. Please reach out to us at hawthorne-heights@live-sage.com at your earliest convenience and we will do our best to resolve this with you.
    Review Author Icon

    Resident 1217942

    Verified Resident 2023 - 2024

    1/17/2024

    We love our new home. It's just what we were looking for. Very quiet neighborhood. Everyone is very friendly. The home has nice features and is very close to shopping and easy access to the freeway. looking forward to our long stay here.

      Manager

      1/24/2024

      Hawthorne Heights
      Thank you for your kind words and this wonderful review! We are thrilled you are enjoying your new home. - Hawthorn Heights
      Review Author Icon

      Resident 1202662

      Verified Resident 2023

      11/26/2023

      They have been wonderful to me! My Husband passed after we moved here and they were so good to me!! ???????????????????????????????????????????????????????????

        Manager

        1/24/2024

        Hawthorne Heights
        We are so happy to read such a great review about Hawthorne Heights! Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! - Hawthorn Heights
        Review Author Icon

        Resident 1195738

        Verified Resident 2023

        11/3/2023

        We are very pleased with Rececca, and with Craig. She evaluates the need, and sends it to him right away. He is quick to respond and does an excellent job! We like our community, although now that it's been opened to younger than 55 that… See More >
          Manager

          1/24/2024

          Hawthorne Heights
          We are so very happy to have provided you with such a positive experience! We're happy you found Rebecca & Craig to be so supportive during your experience here at Hawthorne Heights. Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hawthorne Heights
          Review Author Icon

          Resident 1194955

          Verified Resident 2021 - 2023

          11/1/2023

          Good community. The property manager is really nice and is on top of any issue we might have. The maintenance department is also top notch. We have not had any problems that have not been handled promptly. It is great not having to mow… See More >
            Manager

            1/24/2024

            Hawthorne Heights
            We are so very happy to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your experience here at Hawthorne Heights. Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hawthorne Heights
            Review Author Icon

            Resident 1190896

            Verified Resident 2023

            10/18/2023

            This new community is in a great location and has great property management. All requests for maintenance have been handled promptly and professionally. Our property manager is very personable and efficient. We enjoy having the landscape taken care of for us. No more… See More >
              Manager

              1/24/2024

              Hawthorne Heights
              We are so very happy to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your experience here at Hawthorne Heights. Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hawthorne Heights
              This community is managed by

              Lund Company

              B+
              B+
              Communities
              123

              Questions & Answers (0)

              Frequently Asked

              How is Hawthorne Heights Rated?
              Based on 33 number of votes by renters, Hawthorne Heights is currently rated 4.4 out of 5 stars.
              How satisfied are residents with the upkeep and overall appearance of the grounds at Hawthorne Heights?
              Hawthorne Heights is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
              How effective was the maintenance team when resolving your problem?
              Hawthorne Heights is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
              What are noise levels like at Hawthorne Heights?
              Hawthorne Heights is rated 3.6/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
              How safe is Hawthorne Heights?
              Hawthorne Heights is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
              How satisfied are residents with the neighborhood?
              Hawthorne Heights is rated 3.6/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
              How satisfied are residents with the staff at Hawthorne Heights?
              Hawthorne Heights is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
              How often does management engage with reviews?
              Managers have responded to 100% of their community reviews in the past year.
              How quickly does management engage with reviews?
              Managers have replied within 55.67 days to their community reviews in the past year.
              Who manages Hawthorne Heights?
              Lund Company
              What is the pet policy at Hawthorne Heights?
              No pet policy available

              Check Availability

              Hawthorne Heights

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              Beds

              0

              Baths

              0

              Hawthorne Heights is an apartment in Bentonville in zip code 72712. This community has a 0 Bed, 0 Bath Nearby cities include Centerton, Rogers, Highfill, Lowell, and Pea Ridge.

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