Review History for anonymous

Stoneleigh Centerton Apartments


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anonymous

Resident 2015

7/16/2015

DO NOT RENT APARTMENT HERE. Here's my reasons: 1) This place is flooded with all kinds of insects/pests. I am a cleanliness freak, my houses have always been spotless, yet there are ants/spiders (including brown recluse) here. I informed the management, and they "claimed to have my apartment treated, but i did not see any results. Management was rude to me all this while about this issue and i was left on my own. Finally, I paid (a good amount of money) do get this done professionally. Guess what! it worked. Could management not have done this? 2) I am a girl and I shed hair. Of course i use hair stopper but yet my tub do get clogged and requires maintenance once a while. For this reason, while moving in, I confirmed what all was covered under "free maintenance". The girl at the office assured me stating" don't worry, i am a girl i understand" and yes this is covered. So i called them the first time, they did clean it. But second time they left a note that it's the hair causing the issue. (Of course I know that :-/) And kind of hinted they they will not be taking care of this anymore! Huh!! no surprise there. i did not go and talk to them about it, coz I felt humiliated and ignored over the first issue. So now I pay (again an extra amount obviously) to have this taken care of. Summary: Rent is good, but the extra money you put in, due to poor management, is not worth it! I am waiting for my lease to end, and move out to a different community. Hope this helps!
    Manager

    4/20/2018

    Stoneleigh Centerton
    Thank you for taking the time to leave us a review! We apologize that your experience at our community was less than perfect. We can assure you that we have processes and procedures in place to address the concerns you have experienced. Our on-site management team is one of the reasons our residents love living at Stoneleigh. We would love the opportunity to discuss how we may better serve our tenants. Please reach out to our office at 479-715-0022 or via email to stoneleighmgr@blockmultifamily.com if there is anything more we can do for you! Thank you!

    Review 102 out of 102

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    Stoneleigh Centerton Apartments

    March 2024

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