Review History for anonymous

Pierce Properties


Review Author Icon

anonymous

Resident 2014

7/1/2014

I lived in the Magnolia Townhomes, under Pierce Properties for the last year. They are VASTLY OVERPRICED, the manager is HORRIBLE. Very rude, unprofessional, and just flat out hateful. The townhome itself was in good condition, until the first time it rained. After it rained, the downstairs flooded and the carpet molded. After having to call and beg them to come fix the mold, they brought a shop vac and febreeze. They promised to replace the carpet that molded, and nevertheless, never did, subjecting us to unhealthy and unsafe living conditions with the mold in the carpet under the front door. Upon moving out they kept my entire $400 deposit, $200 for a mandatory cleaning fee (which I would find acceptable) and then the rest for alleged damages that were definitley falsifed. On top of that, they charged an additional $1,321 on top of the deposit for the alledged damages. A $150 charge to remove two bags of trash that were bagged and sitting by the front door!!! And without even notifiying us of these charges they turned us straight into collections. We are now getting a lawyer and having to take these people to court. Very sad after spending over $12,000 in rent at a property, you would think they would want to make relationships with lasting customers. I am now at Sweetser Properties and they are much more reasonably priced, very friendly, and very helpful about Everything. If you have a choice DO NOT CHOOSE PIERCE PROPERTIES. The time constraint, pain & suffering....Its just not worth it. Much better options for NWA living. F- Rating for Pierce!!!!
    Manager

    7/2/2014

    Pierce Properties
    Unfortunately when the unit is left severely damaged the $200.00 minimum cleaning fee will not cover the cost to repair the apartment. I spoke to one of your roommates and pictures have been emailed to each of you. The pictures show the intentional and unreasonable amount of damage and trash you and your roommates caused in the unit. Yes the carpet next to the front door was damaged by the flooding rains. However, maintenance responded immediately and consistently to keep the carpet clean and dry, no mold was ever found in your apartment. I would be happy to share the full maintenance report of the unit during your lease term. I'm sorry if you thought the 1200sqft 2 bedroom 2.5 bathroom town home, that rents for $995.00/ month, was overpriced. You did sign a 12 month lease and received a monthly discount. I would suggest if you have any further questions about your account that you please contact our office directly. I hope to resolve these issues with you and hope that you will change your opinion of our company. We strive here at Pierce Properties to exceed each of our resident's expectation. Thank you, Esther

    Review 16 out of 85

    Share This Review

    Check Availability

    Pierce Properties

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review