When I asked questions about apartments and the community before I started renting, the staff was very responsive and helpful with what I wanted to know.
I like that the maintenance employees can get to any issues I mention within 24 hours, sometimes on that same day. If you call or walk into the front office with any questions, there's always someone willing to help you and give you whatever information you need.
I haven't had many issues with noise except for one neighbor, but there's a courtesy officer available at night, and things get resolved once that officer checks things out.
I feel very safe here and haven't had any concerns about safety. I've walked from my apartment to my mailbox close to midnight and I didn't see or hear anything strange.