The Academy at Frisco

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The Academy at Frisco

413 North West Avenue, Fayetteville, AR 72701
(44 Reviews)
$674 - $1,351/mo

The Academy at Frisco Reviews

(44)

2.5 rating

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44 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Cml678

Resident 2020 - 2021

7/22/2021

A ceiling light fell in the living room smashing with shards of glass going all over my daughter's legs, and laptop. She went to the emergency room. They washed out the shards but could not stitch the larger cuts. The apartment management was completely unresponsive. They were supposed to pursue the claim for us since they are the communication between tenants and property owners. We had to do months of research to find the correct entity to talk to about our hospital bill and computer. We were in lo way litigious. We just wanted some help and for someone to care about my daughter and her safety.

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    anonymous

    Resident 2018

    10/7/2018

    I have really enjoyed living here at Frisco. I moved in late and had to be placed wherever there was room. The management team helped me find a group of girls that i would really like. The apartment complex is very clean and well kept.

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      anonymous

      Resident 2018

      9/11/2018

      So far I have enjoyed my time at Frisco. The bad reviews are just put up by people who are mad bc they got charged for stuff after they moved out (don't trash ur apartment then). The staff at the front have be nothing but nice to me. My neighbors are cool and the location is pretty nice.

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        anonymous

        Resident 2017 - 2018

        8/16/2018

        Great property and super cute apartments! Love that I can walk to class and Dickson. Neighbors are nice and I love my roommates they placed with me. They always throw cool parties and do nice things for the residents too!

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          anonymous

          Resident 2017 - 2018

          7/26/2018

          I have enjoyed my stay at the Academy at Frisco for one reason only - it is close to my college campus and the bars. Other than that, I would never recommend this place to anybody. The management team is careless and puts that mindset into their employees as well, we have had many issues with our room that has been caused by the frisco maintenance team, it is extremely loud, things don't get done. For example, the pool was closed for the entire first half of the Summer because the city deemed it unfit, yet people still swam in the pool every day and frisco never made an effort to clean the pool. The Tanning bed has been broken for about 6 months, and every person you talk to on the phone tells you different information about your lease so you never know what is true and what is not. This place sucks, if you're considering living here, reconsider. And this is coming from a college student who loves to party and frankly doesn't care too much about noise. Also, the options for half baths don't exist. Not sure why this website says they do, but I live in… See More>
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            anonymous

            Resident 2020

            1/6/2020

            Great community and area to live in! Grounds are nice and clean and front desk staff are always extremely friendly and helpful. You can also walk to campus and Dickson! I have enjoyed living here very much!

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              Jenny_S565

              Resident 2016 - 2018

              4/24/2018

              Everything about this place could be improved. First off its absolutely filthy, they clean halls maybe once a month. Of course I see them cleaning the leasing building every day to trick people into living in one of the filthiest apartments in Fayetteville but they can't clean the hallways even somewhat frequently. There's dog pee & poop all over the building so watch where you step because sometimes it stays there for weeks. The staff is always rude as heck, they should know that you're nice to your customers but once you're already living here they're not going to do almost anything for you. They're extremely unorganized and constantly lose paperwork. I was subleasing with this girl last year and filled out the same form 4x because they kept losing it. I kept going down to make sure everything was together and good before I left to go abroad so I wouldn't have to deal with problems when I came back to the country after being gone a semester. Of course, you can always count on Frisco to screw everything up when I got back they had just gotten a new system so I had to redo everything that I… See More>
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                anonymous

                Resident 2017

                10/30/2017

                Enjoying the accessibility that Frisco provides. The staff is always kind and helpful. Maintenance is quick and nice. Wish there was more events that went on and that there was an accessible grill for the apartment building within the garage.

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                  anonymous

                  prospectiveVisited 2017

                  10/10/2017

                  I definitely would not refer Sterling District. My son signed a lease about this time last year with Sterling District for approximately $650/month and in the Spring decided to live in the fraternity house. We personally had to find someone to take his spot and then had to pay a $350 reletting fee. We paid the reletting fee and apparently Sterling District was sold to new owners. The new owners have my $350 fee and the old owners have turned it into collections. The new owners bookkeeping department will not return my call. I have left numerous messages for her and never a return call. It has been a nightmare. Still not resolved. We have heard several other complaints from other tenants that have been very unhappy.

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                    anonymous

                    Resident 2017

                    10/9/2017

                    i love living here but the office and phone answering is not very good. i also got towed out of my own parking spot after communicating to them that i would be driving a temporary car for a month until i got my actual car. this apparently did not phase them because they did not care at all about it and i still had to pay to get my car.

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                      Mason_T

                      Resident 2016 - 2017

                      9/26/2017

                      Love this place!! Has an awesome staff who have started doing some really fun stuff! I have never had a problem in my 3 semesters living here, and I would highly recommend this place to anyone. Great location too, walking distance from campus, dickson, and its right on the Frisco Trail

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                        abbs97

                        Resident 2017

                        9/5/2017

                        I have really enjoyed living here. The apartment was clean when we arrived and is easy to keep up. Amenities are nice and up to date. Can be a little noisy but that will happen in any college living area. Really close to Dickson St so there's no need for Uber, it's walking distance!

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                          anonymous

                          Resident 2015 - 2017

                          6/3/2017

                          Terrible Management. This apartment team is a lawsuit waiting to happen. This is run by inexperienced staff. Their ring leader is the rudest person and superficial and unhelpful doesn't care about the residents at all. She is very disorganized and seemingly blames others. Very disappointing experience. Someone needs to clean house before this place is run into the ground.

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                            anonymous

                            Resident 2016 - 2017

                            5/17/2017

                            This place is some kind of hell. As all stories must start, let's start with the beginning. Move-in day was an absolute cluster. Imagine a group of incompetent college workers trying to move in neophytes of leasing and moving. Now, imagine walking over a mile of broken glass covered in Ghost Chili Peppers. The move-in experience was more comparable to the latter. Within the first week, our washer began a fun game of trying to take-off like a jet engine. This inconvenience was not fixed throughout the year (after four different maintenance requests) and actually got our room several noises complaints. The "free printing" was literally non-existent. People threw trash in the hallways. Dogs pooped in stairwells. Children were orphaned throughout the two buildings. Homeless patrons frequented the halls starting countless trash can fires. [These last two may not be entirely true, but they were favorable to some of the experiences my neighbors provided us.] In short, I encourage you to lease an apartment at the Academy at Frisco if you enjoy any of the following i) general incompetence ii) dog feces pieces in half of the stairwells iii) constant "bangers bro" iv) neighbors who steal door mats v) Mein… See More>
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                              igramire

                              Resident 2015 - 2017

                              1/30/2017

                              safe and the maintenance is on top of it

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                                Honest2254

                                Resident 2016 - 2017

                                1/29/2017

                                Looks at the reviews of this property. PATHETIC. Parents run the other way is wise advice here. I am a 53 year old dad of a daughter that resides/d at this property. Although the location will headfake many a tenant/parent, don't let that trump (no pun) reality. Its poorly managed and as a result tenants and parents alike are severely dis-respected. If you need proof, look at the reviews on their own website. All stellar, compared to what you see here - all independent and very negative. Don't ever trust reviews controlled/manufactured by the subject company. Thank you for this venue.

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                                  anonymous

                                  Resident 2016 - 2017

                                  1/6/2017

                                  Terrible place to live. Costs too much, the hallways are always messy, and management is awful. I get randomly charged for different things each month that make no sense. Would never live here again. If you are a college student, find somewhere cheaper. If you are not a college student, you will get fed up with everyone else very quickly. The one thing I like about living here is being close to campus. In the future I'll be ok to spend the money on a parking pass instead of living at Frisco. Do not live here.

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                                    anonymous

                                    Resident 2015 - 2016

                                    10/20/2016

                                    Stay away. These people are living proof of what slumlords are all about. They rip off college students by claiming damage where there is none. An apartment above of our unit had plumbing issues and the water leaked through. Frisco tried to tell us we were responsible for damage. Office rarely returned calls about plumbing problems and fabricated damage claims after move out. I would think their actions are fraudulent and should be investigated by state authorities.

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                                      anonymous

                                      Resident 2016

                                      10/14/2016

                                      This is the most unprofessional staff in Fayetteville. I have been trying to get someone to help me with my neighbor who plays loud music every night that shakes my bed frame for 3 months. I have called the police and resource officer seven times since August and it is only October. Nothing has been done. They refuse to help me at all. My mental health is severely declining because of a lack of sleep. I would never recommend anyone to live here. Staff and tenets are disrespectful and immature. It is truly an embarrassingly run facility.

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                                        BWmom

                                        Resident 2015 - 2016

                                        10/11/2016

                                        Steer clear of this place! The nickel and diming has always been a headache. We would pay the rent online and magically, the next month, there would be an unpaid balance for electric usage on the new month. $2.50 here, $3.25 there, no big deal but annoying. So, imagine my surprise when a letter appears in my mail from Sterling. Upon opening I was astounded to read I owed $375.95 for replacement of carpet, paint and wait for it... electric charge????. I called the office to try to get this mix up( I was sure it was a mix up since my daughter moved out 7-5-16) and of course- their computers were down ( EVERY. TIME. I .HAVE. CALLED.). So,since the person I needed to talk was out of the office, I waited on hold until the gentleman who answered the phone came back with the "file". He tells me over the phone, " ah yeah, there are black spots on the carpet" . I asked if the carpets could not be cleaned vs replaced. He had no answer. How do I even know the carpets were replaced… See More>
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                                          anonymous

                                          Resident 2014 - 2016

                                          10/5/2016

                                          What a rip off!! Parents run the other way!! Upon leaving this apartment complex we were charged to replace carpet, paint and the smoke detector, despite the apartment being very well maintained! The management is very unorganized, and unavailable most of the time. I would never recommend doing business with this company.

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                                            anonymous

                                            Resident 2016

                                            10/4/2016

                                            The place has more positives than negatives to me! Is it loud, yes. It is a student apartment though, so it's kind of expected. The grounds are well kept but there isn't much sun that hits the ground between buildings 1 and 2 so the ground is consistently soggy in a couple of places. The maintenance staff is so sweet. They have done very well with repairs so far. This complex is amazing for location. It's right by campus and Dickson street. The complex has a ton of amenities including an awesome roof top lounge and a few study rooms. Each room also has a balcony which I use almost every day.

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                                              anonymous

                                              Resident 2014 - 2016

                                              4/26/2016

                                              I have lived here for two years and it has been an awful experience. The management staff has been repeatedly disrespectful and rude. When I signed a lease to stay another year and transfer units, they magically lost my lease to transfer units. When my mother called and insisted they sort the situation out, a unit magically showed up, so they had been lying to me about not having an available unit. For the quality of the furnishings in the apartment, the rent is well overpriced. I have regularly felt unsafe in the building even though they "stepped up" security. If you forget your keys, you're completely locked out of the building, yet most of the outside doors don't shut. Someone attempted to break a window in attempt to get into the hallway from the staircase, for whatever reason. While my neighbors I share walls with are fairly quiet, most people down my hall are very loud. I don't feel safe going out at night to take my dog out. Halfway through the year, they decided to do an "audit" on my service pet. Though I had previously signed… See More>
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                                                isagraram

                                                Resident 2015 - 2016

                                                1/31/2016

                                                The location doesn't get much better. The maintenance is readily available and always working to improve the complex.

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                                                  anonymous

                                                  Resident 2016

                                                  1/21/2016

                                                  Loud on the weekends, small gym with not much equipment- a lot ends up broken anyway, friendly staff at the front but many don't really know what's going on, wish-washy answers from leasing managers, long wait-time for maintenance requests, noise complaints not taken seriously, messy hallways as the janitors don't clean them

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio, 1 Bath

                                                    $1,351

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                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $674

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                                                    1 Bed, 2 Baths

                                                    $1,099

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                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    1 Bed, 1 Bath
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                                                    3 Beds, 3+ Baths
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                                                    Studio, 1 Bath

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                                                    The Academy at Frisco

                                                    June 2024

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                                                    The Academy at Frisco is an apartment in Fayetteville in zip code 72701. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $674 - $1,351. Nearby cities include Fayetteville, Springdale, Lowell, Lincoln, and Rogers.

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