| Number of reviews in the past 365 days | 9 |
| Percentage of reviews responded to | 66.67% |
| Average time to respond to reviews | 54 days |
3906 Celeste, Johnson, AR 72762
Ratings & Reviews (44 Reviews)
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Verified Resident 768834 • 2020 Recommended
Updated 05/13/2020
Reviewed 05/13/2020
Very professional staff (Dalia Gomez & Jeremy) and addressed any concerns during our process of paper work and moving-in process. Maintenance responded very fast and professional with a awesome attitude.
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Resident • 2020 Not Recommended
Updated 04/14/2020
Reviewed 04/14/2020
These are so outdated but still charging new apt prices go somewhere else the apartments are filthy, cabinets falling apart counter tops and everything is held together/patched up with caulk. Floors and baseboards dirty specked with paint and walls covered in patches and no fresh paint.… See More
Woods at Johnson Mill Manager14/14/2020
Hello, thank you for taking the time to leave us a review. I apologize that your experience with our community has not been a happy one so far. We would love the opportunity to address your concerns to ensure we are delivering the best service to our residents. You can reach out to our office at 479-750-9900 or via email to [email protected]
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Resident • 2019 - 2020 Recommended
Updated 02/05/2020
Reviewed 02/05/2020
Overall I'm satisfied living here and do recommend because it's safe and this comes from someone who has cameras with motion/sound detectors in my apartment on at ALL times. My apartment is $1000/Month but it is in need of updating, the floors are covered in white… See More
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Verified Resident 719710 • 2018 - 2019 Recommended
Updated 11/19/2019
Reviewed 11/19/2019
Year round tan. With the outdoor pool and tanning. Fitness room and Clubhouse with pool table is open 24 hours and always clean. The fire pit is nice on these cool days and evenings Beautiful in the spring and fall with all the trees. Maintenance staff… See More
Woods at Johnson Mill Manager21/21/2019
Wow! We are so happy to hear that you enjoy living at WJM! Thank you for taking the time to complete this survey and share with possible incoming residents of the things you enjoy about living here. Also, thank you for giving a shout out to our maintenance personnel! We love to share these comments with them during our weekly team meetings and it just encourages them to continue to offer the best customer service they can (and it encourages our office team as well). We hope to continue to provide you excellent customer service and would love for you to stay here longer when your renewal time comes up. If you need anything, as always, do not hesitate to reach our office team! Best wishes! JB, ACM at WJM
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Verified Resident 711618 • 2019 Recommended
Updated 10/29/2019
Reviewed 10/29/2019
Wonderful facility, clean, with great communication from the staff and maintenance. The cleanliness when you first move in is outstanding. If there are ever and issues it is taken care of in an incredibly reasonable amount of time. The dog park is perfect. They have on… See More
Woods at Johnson Mill Manager05/05/2019
We are so happy to hear that you are truly enjoying your home here at The Woods at Johnson Mill! Our goal is to always strive to go above and beyond to the extent of our abilities because we understand that we are working in your home and you deserve the the best from our team! Thanks so much for taking the time to do a review for us! We greatly appreciate it and hope to continue to serving you well!
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swallace1 • Resident • 2018 - 2019 Recommended
Updated 10/29/2019
Reviewed 10/29/2019
Great community! The staff is excellent and the property is very pet friendly. Maintenance does their best to fulfill work orders in a timely manner and to the best of their ability. Great location for grad students at the U of A! Can hear a little… See More
Woods at Johnson Mill Manager05/05/2019
Thank you very much for taking the time to leave us an awesome review! This is greatly appreciated by our entire on-site team and we are glad to hear that you are enjoying The Woods. Our goal is to continue to provide the best service we can and hope to continue to do this for you as long as you're here! Thanks again!
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Verified Resident 583279 • 2015 - 2019 Recommended
Updated 08/05/2019
Reviewed 12/13/2018
This community has it all!! Quiet, clean, and safe. I love living here and would highly recommend! The management team is amazing. They are always looking for ways to make residents feel at home here. You will love living here!
Woods at Johnson Mill Manager13/13/2018
Wow! We appreciate your feedback and cannot say enough how much we are grateful for our residents. We love being here and serving WJM and we are thrilled to know that you are very happy here. Thanks a lot for your review! Our goal is always to continue to provide the best care for our community!
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Verified Resident 668822 • 2018 - 2019 Recommended
Updated 07/23/2019
Reviewed 07/23/2019
I am proud to call the Woods at Johnson Mill home. The property is beautiful and I love my 2 bedroom floor plan. They are dog friendly and all of the office personnel and maintenance staff are professional and friendly. They make our apartment feel like… See More
Woods at Johnson Mill Manager29/29/2019
Thank you so much for your review! We are thrilled you're enjoying your home and are a part of our community!
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Verified Resident 651526 • 2019 Recommended
Updated 06/11/2019
Reviewed 06/11/2019
The Woods at Johnson Mill is a very nice community. Very quiet, and well kept. Management (Josephine) has made us feel more than welcome. She takes great pride in the community and the grounds and it shows. I would recommend to friend and family. See More
Woods at Johnson Mill Manager08/08/2019
Thank you very much for taking the time to leave WJM a review! We greatly appreciate your feedback and are happy to hear that Josephine has been able to help make you feel welcome. We strive for ratings such as the ones you have provided us and we hope to continue to be a community you'd refer your loved ones to! Thank you for choosing to live at The Woods at Johnson Mill! We are grateful to have you!
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Verified Resident 623950 • 2018 - 2019 Recommended
Updated 05/03/2019
Reviewed 04/05/2019
This complex has excellent management and maintenance teams that are very professional and responsive to any issue that may come up. They are happy to provide answers to any question and always provide helpful information. Great attitudes and personalities seem to be the norm around here.… See More
Woods at Johnson Mill Manager09/09/2019
Thank you for the 5-star review! We appreciate any/ all feedback as we strive to provide the best living experience in Northwest Arkansas!
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Verified Resident 582414 • 2018 Recommended
Updated 12/11/2018
Reviewed 12/11/2018
We have lived here since June 2018 and we love it! The management team is excellent and always there when you need them. They are dog friendly and we enjoy going to the dog park. Apartments are good size and grounds are well kept.
Woods at Johnson Mill Manager12/12/2018
Thank you for taking the time to leave us such a nice review! To know that you are happy here and enjoying the dog park and the amenities offered encourages our team to continue to do our best to serve our community. As you know, if there is ever anything you need you can always reach out to us at our management office. Thanks again!
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rdiaz81 • Resident • 2017 Recommended
Updated 06/27/2017
Reviewed 06/27/2017
Love living here at The Woods. Very nice, quiet, and safe neighborhood. Staff are very friendly and outgoing, maintenance crew is on the role of anything needs done.
Woods at Johnson Mill Manager13/13/2017
Thank you so much for the outstanding review and we are thrilled you love living here! Don't hesitate to call or come by the office if you need anything... ---Your Team at Woods at Johnson Mills
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Jjeste1234 • Resident • 2017 Recommended
Updated 06/27/2017
Reviewed 06/27/2017
I've lived at the Woods for two years and I love the amentities and how quiet the community is.
Woods at Johnson Mill Manager13/13/2017
Thanks for the kind review! We love our residents and hope you stay for years to come... ---Your Team at Woods at Johnson Mill
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cwils00d • Resident • 2015 - 2017 Recommended
Updated 06/27/2017
Reviewed 06/27/2017
I've lived at this complex for over two years and I've loved it. The staff is very friendly and if I have a maintenance request they take care of it very promptly. The complex is beautiful and we have very friendly neighbors.
Woods at Johnson Mill Manager13/13/2017
Thank you so much for the awesome review! We pride ourselves on handling each maintenance request in a timely manner. Please call or come by the office if you need anything... ---Your Team at Woods at Johnson Mills
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jessica6585 • Resident • 2017 Recommended
Updated 06/27/2017
Reviewed 06/27/2017
Wonderful place to live amazing staff!
Woods at Johnson Mill Manager13/13/2017
Thank you so much for the great review! We hope you stay for years to come! ---Your Team at Woods at Johnson Mill
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tdiaz425 • Resident • 2017 Recommended
Updated 04/19/2017
Reviewed 04/19/2017
I absolutely love The Woods at Johnson Mill. The staff there are awesome! Could not ask for a better group of women! The dog park is great to have, and is big. The pool area we have not yet got to experience, but can't wait to.… See More
Woods at Johnson Mill Manager16/16/2017
Thank you so much for the review! We take resident satisfaction very seriously, please stop by or call the office to discuss your feedback in more detail! We hope you've had a chance to try out the pool... ---The Woods at Johnson Mill Team
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Verified Resident 315253 • 2016 - 2017 Not Recommended
Updated 03/02/2017
Reviewed 02/27/2017
Please save yourself the trouble and don't move to these apartments. They try to charge you for things you're not responsible for or have already paid for and unless you have the documentation, they will just claim that you're wrong because "that's what's in our system".… See More
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Resident • 2016 - 2017 Not Recommended
Updated 02/27/2017
Reviewed 02/27/2017
This place is definitely not worth the rent you pay. Do not move in here. I will keep this short. There are hidden fees and while stuff constantly goes wrong with the apartments it is never taken care of. I currently still live here and our… See More
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Verified Resident 297310 • 2016 - 2017 Recommended
Updated 01/03/2017
Reviewed 01/03/2017
Very easy move in process. Excellent office employees. Best of all quiet setting and good neighbors. Cheerfull holidays and policed safely. Nothing can be said that is unsatisfactory. My move in I needed quick and best of all â?º. See More
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Verified Resident 280800 • 2016 Not Recommended
Updated 11/02/2016
Reviewed 11/02/2016
The location of this complex is amazing right off of i-49. The model has a microwave yet none in the actual apartment. There is absolutely NO storage what so ever. Not even a shelf above the washer and dryer. No towel rack in the bathroom, I… See More
Woods at Johnson Mill Manager12/12/2016
Hello, We would like to apologize for your negative experience at our community. We'd like to talk with you about your specific situation and see what we can do to work towards a resolution. If you wouldn't mind coming to the office at your earliest convenience it would be appreciated. We look forward to speaking with you.
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Resident • 2016 Recommended
Updated 10/25/2016
Reviewed 10/25/2016
I have recently moved into the Woods at Johnson Mill. I was given a tour of the location, as well as an insight in the area. Faith was exceptional, and answered all my concerns with a sweet smile on her face. Not only has Faith helped… See More
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Prospective Resident • Visited 2016 Recommended
Updated 10/25/2016
Reviewed 10/25/2016
I was recently in the market for an apartment and I toured the Woods at Johnson Mill. I was not only impressed with the facilities, but with the amenities offered. Faith was beyond exceptional in showing us the property. She was knowledgable about the area and… See More
Woods at Johnson Mill Manager25/25/2016
Thank you for your feedback. If we can assist you with housing options in the future, please let us know.
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Jtoland • Resident • 2016 Recommended
Updated 10/24/2016
Reviewed 10/24/2016
I have lived in several different apartment complexes in the area and this one is BY FAR my favorite. Everyone that works there is extremely helpful anytime you need something and always such a joy to work with. Also I have never been at an apartment… See More
Woods at Johnson Mill Manager25/25/2016
Thank you for taking the time to provide our community and team with such kind words. We're pleased to hear that you are enjoying your home here at The Woods at Johnson Mill and that our maintenance has taken care of you. If we can do anything for you please let us know. Management
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Whitesar • Resident • 2016 Recommended
Updated 05/06/2016
Reviewed 05/06/2016
I visited this apartment complex 4/2016 and Faith Castleberry answered all of my questions and was a very sweet young lady. After touring the facility i decided to rent an a 2/2 apartment. I've been back since to do paperwork and every time someone walks in… See More
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Resident • 2013 - 2016 Not Recommended
Updated 04/04/2016
Reviewed 04/04/2016
Management has changed again since the ownership change. They require two months move out notice and poor reputation from tenants. Complex is employee heavy causing high rent. Rent is outrageous. Once a leasee, they hike rent while pulling stunts to keep you there. They do little… See More
Woods at Johnson Mill Manager25/25/2016
Thank you for taking the time to give feedback. We are here to help you in any way we can. I would love to have you stop by the office so I can personally address your concerns. Again, thank you for your feedback.
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