Review History for Verified Resident 847149

Chenal Pointe at the Divide


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Resident 847149

Verified Resident 2017 - 2024

1/12/2024

The community is quiet. Neighbors are nice. Maintenance is competent, efficient, friendly, effective. Gets the job done right the first time. I have lived here more than six years and have no plans to move.
    Manager

    1/15/2024

    Chenal Pointe at the Divide
    We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Hope you visit us again soon!
    16 Previous Reviews

    Previous Review

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    Resident 847149

    Verified Resident 2017 - 2023

    10/24/2023

    I have been most pleased to live at Chenal Point at the Divide for these six years. I have no complaints, whatsoever. Interaction with maintenance is my most frequent interaction and I have found it to be excellent in every respect. All my neighbors are nice and good to be around. The office staff is always helpful and good to work with. And it is quiet here. I also appreciate that Walmart is within easy walking distance, which is very important to me, since I have no car and I can do virtually all my shopping there. Will I move? Why would I?
      Manager

      11/23/2023

      Chenal Pointe at the Divide
      We are glad to hear about your positive experience. As always, please let us know if you ever need assistance or have any questions. Thank you!

      Previous Review

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      Resident 847149

      Verified Resident 2017 - 2023

      10/16/2023

      The community is quiet. My neighbors are friendly. The maintenance service is always competent and quick and they complete their work in a workmanlike manner. The office staff is friendly and helpful. Since I am without a car, the location being close to Walmart makes getting almost all my shopping needs fulfilled easy.

        Previous Review

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        Resident 847149

        Verified Resident 2017 - 2023

        10/6/2023

        Chenal Pointe at the Divide is a quiet community. My neighbors are nice and they are friendly. Maintenance here is excellent. And the people in the office are friendly and helpful. These apartments are the first apartments I have lived in since 1971 and I find all of the above factors superior to all the single family homes I have ever lived in.

          Previous Review

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          Resident 847149

          Verified Resident 2017 - 2023

          9/19/2023

          All my neighbors are nice people. It's very pleasantly quiet. The maintenance staff is quite competent and very quick to complete work orders and they never leave a mess. I.do not have a car, so the close proximity to Walmart is a great benefit to me.

            Previous Review

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            Resident 847149

            Verified Resident 2017 - 2023

            5/20/2023

            I have responded to this previously. Below is that response: My apartment at Chenal Pointe is the first apartment that I have lived in since 1974. I chose to live in single family homes partly because I felt that I would find the greatest peace and quiet and the least problems with neighbors and with my home, itself. But, at this point, I feel that I was in error in that judgement. The peace and quiet is the best. And that accounts for neighbors, auto noise, and lawn care noise. I have not had one single problem with a neighbor: no rowdiness and no loud talking. I have friendly relationship with all my neighbors with which I am acquainted. While I have had issues requiring maintenance, I have only to put in a maintenance request. And all requests are handled expertly, professionally, and expeditiously. Plus I have been given good advice on prevention of maintenance problems. One more thing: Since living here, I have not had a car, so the proximity of Chenal Pointe to Walmart has been a great blessing. I can walk there and get almost anything that I need for daily life. On a day to day basis, the only reason I must leave my apartment is to go to my mailbox. And one more small observation: The electric power here has been completely reliable. My power has gone off only once since I moved in and that was for only about a minute when Entergy changed my electric meter. So, after living at Chenal Pointe for over five and a half years, I absolutely continue to be pleased to live here.
              Manager

              5/22/2023

              Chenal Pointe at the Divide
              Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. See you soon!

              Previous Review

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              Resident 847149

              Verified Resident 2017 - 2023

              5/11/2023

              I very recently commented on my experience at Chenal Pointe. My comments today are the same, therefore, here is the text of the recently made comments: My apartment at Chenal Pointe is the first apartment that I have lived in since 1974. I chose to live in single family homes partly because I felt that I would find the greatest peace and quiet and the least problems with neighbors and with my home, itself. But, at this point, I feel that I was in error in that judgement. The peace and quiet is the best. And that accounts for neighbors, auto noise, and lawn care noise. I have not had one single problem with a neighbor: no rowdiness and no loud talking. I have friendly relationship with all my neighbors with which I am acquainted. While I have had issues requiring maintenance, I have only to put in a maintenance request. And all requests are handled expertly, professionally, and expeditiously. Plus I have been given good advice on prevention of maintenance problems. One more thing: Since living here, I have not had a car, so the proximity of Chenal Pointe to Walmart has been a great blessing. I can walk there and get almost anything that I need for daily life. On a day to day basis, the only reason I must leave my apartment is to go to my mailbox. And one more small observation: The electric power here has been completely reliable. My power has gone off only once since I moved in and that was for only about a minute when Entergy changed my electric meter. So, after living at Chenal Pointe for over five and a half years, I absolutely continue to be pleased to live here.
                Manager

                5/12/2023

                Chenal Pointe at the Divide
                Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!

                Previous Review

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                Resident 847149

                Verified Resident 2017 - 2023

                5/6/2023

                My apartment at Chenal Pointe is the first apartment that I have lived in since 1974. I chose to live in single family homes partly because I felt that I would find the greatest peace and quiet and the least problems with neighbors and with my home, itself. But, at this point, I feel that I was in error in that judgement. The peace and quiet is the best. And that accounts for neighbors, auto noise, and lawn care noise. I have not had one single problem with a neighbor: no rowdiness and no loud talking. I have friendly relationship with all my neighbors with which I am acquainted. While I have had issues requiring maintenance, I have only to put in a maintenance request. And all requests are handled expertly, professionally, and expeditiously. Plus I have been given good advice on prevention of maintenance problems. One more thing: Since living here, I have not had a car, so the proximity of Chenal Pointe to Walmart has been a great blessing. I can walk there and get almost anything that I need for daily life. On a day to day basis, the only reason I must leave my apartment is to go to my mailbox. And one more small observation: The electric power here has been completely reliable. My power has gone off only once since I moved in and that was for only about a minute when Entergy changed my electric meter. So, after living at Chenal Pointe for over five and a half years, I absolutely continue to be pleased to live here.
                  Manager

                  5/8/2023

                  Chenal Pointe at the Divide
                  It's sThank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

                  Previous Review

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                  Resident 847149

                  Verified Resident 2017 - 2021

                  12/2/2021

                  I have found Chenal Pointe to be a very pleasant place to live. My desires are simple and are well satisfied at Chenal Pointe: 1. It is quiet. 2. My neighbors are pleasant and helpful. 3. When things have gone wrong in my apartment it has been easy to get repairs. 4. I have generally found the office staff to be accessible and helpful. 5. Having Walmart in easy walking distance is especially good for me since I do not have a vehicle.
                    Manager

                    12/2/2021

                    Chenal Pointe at the Divide
                    It's such a great feeling to know that we left you with such a remarkable impression of Chenal Pointe at the Divide. Thank you for sharing!

                    Previous Review

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                    Resident 847149

                    Verified Resident 2017 - 2021

                    10/14/2021

                    I have liked living here since I moved in. It's quiet. It's comfortable. Every neighbor that I've met seems nice. The staff is nice and helpful. Maintenance is great. I've called on maintenance to take care of a number of problems since living here and I've always found them to be competent, courteous, and quick.
                      Manager

                      10/15/2021

                      Chenal Pointe at the Divide
                      Hello! Thanks for reviewing us! We're happy to know that you've had a great experience and are always striving to bring top-notch service to our residents. Please let us know if there is anything else we can do for you.

                      Previous Review

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                      Resident 847149

                      Verified Resident 2017 - 2021

                      7/29/2021

                      Generally, I like living here about as well as any place I have ever lived. Why? Nice neighbors. Nice facility staff. Clean and neat environs. Quiet. Of the 30 places I have lived in my life, Chenal Pointe may be the most pleasing to me.
                        Manager

                        8/3/2021

                        Chenal Pointe at the Divide
                        Thank you so much for your feedback. Our team is always looking for opportunities to enhance the community and make it a place in which you love to live. A few of the things you can look forward to seeing in the future are [insert upcoming renovations/enhancements]. Please feel free to call or stop by the office with any additional thoughts. We look forward to hearing from you.

                        Previous Review

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                        Resident 847149

                        Verified Resident 2017 - 2021

                        7/7/2021

                        I have lived at Chenal Pointe since September, 2017. Before, I had always lived in single family homes and I can say that it is quieter here than in any of those. I do dislike noise. Otherwise, the staff and maintenance are great. My neighbors are nice. It's just a very good place to live.
                          Manager

                          7/15/2021

                          Chenal Pointe at the Divide
                          It's such a great feeling to know that we left you with such a remarkable impression of Chenal Pointe at the Divide. We're overjoyed to see your rating and truly thank you for sharing!

                          Previous Review

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                          Resident 847149

                          Verified Resident 2017 - 2021

                          6/16/2021

                          In September, I will have lived here four years. I'm happy to be here. Management is nice. Neighbors are nice. What FEW maintenance problems I've had had, have been handled quickly and beyond expectations. And interaction with maintenance is always a pleasure. I'm just pleased to live here.
                            Manager

                            6/22/2021

                            Chenal Pointe at the Divide
                            Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

                            Previous Review

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                            Resident 847149

                            Verified Resident 2017 - 2021

                            3/10/2021

                            I like living here. It is quiet. My neighbors are nice. The staff is nice. The maintenance group is nice. The maintenance people are very competent and diligent. And the staff is competent and diligent. And, lest I forget, the facilities are very nice and my apartment is very nice.
                              Manager

                              5/28/2021

                              Chenal Pointe at the Divide
                              It's such a great feeling to know that we left you with such a remarkable impression of Chenal Pointe at the Divide. We're overjoyed to see your rating and truly thank you for sharing!

                              Previous Review

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                              Resident 847149

                              Verified Resident 2017 - 2021

                              2/19/2021

                              I have had fewer problems or complaints here than any place I have lived since being an adult (I am 72). I very much like that it is quiet here. The most annoying noise that I am subjected to are the lawn mowers and leaf blowers. Having little noise is important to me, since I am in my apartment virtually all the time. The few maintenance problems that I have encountered have been taken care of very quickly and professionally. My apartment very well meets my needs and is pleasant in appearance. I do feel safe and secure here. Frankly, on numerous occasions, I have foolishly forgotten to lock my door when entering my apartment or when leaving it, yet, to my knowledge, I have never had any "unwelcome visitors." I have never had a conflict with any of the other residents or with the staff. The bottom line is that I like living here.
                                Manager

                                2/24/2021

                                Chenal Pointe at the Divide
                                We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying Chenal Pointe at the Divide! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!

                                Previous Review

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                                Resident 847149

                                Verified Resident 2017 - 2020

                                12/9/2020

                                These are well cared for facilities. Little maintenance is needed but maintenance is prompt and excellent quality work when needed. Neighbors are quiet and well-behaved. The community is secure. I have neither heard about nor experienced any problems with vandals or break-ins in this community. The staff is friendly and helpful. Chenal Pointe is an all-around nice place to live.
                                  Manager

                                  2/1/2021

                                  Chenal Pointe at the Divide
                                  Hi, Thank you for taking the time to share your experience. We love that you had such a great experience! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.

                                  Previous Review

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                                  Resident 847149

                                  Verified Resident 2017 - 2020

                                  11/25/2020

                                  The present management company is the third since I moved in in September 2018 and, while all three companies are different in certain aspects of how they handle the business of managing the apartment complex, I have found all three to be quite satisfactory. -- I have found my neighbors in the community to be good neighbors in all respects.
                                    Manager

                                    2/1/2021

                                    Chenal Pointe at the Divide
                                    We appreciate you being patient with us during transitional times at the property. We strive to ensure that your living experience is amazing. Thank you for your continued residency! Please let us know if we can do anything for you.

                                    Review 8 out of 183

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                                    Chenal Pointe at the Divide

                                    March 2024

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