Review History for theauthorktlove

Pleasant Valley Pointe


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theauthorktlove

Resident ā€¢ 2007

6/29/2007

This place is not what I expected. It looks great on the outside but once you get in here you will have complaints. My roof began leaking in my apartment one month after I moved in. It was a big hassle to catch up with the people to fix it. The answering service was rude and dismissive while water was running down the wall inside my new apartment. Neither the pool or the jacuzzi has been working at the same time since I got here. Jacuzzi still broken. The gates stay open during certain hours of the day. The water has higher lead levels and they didn't tell us it would be included in the rent and we are forced to use the water before we moved in. The charge just appeared on my rent statement 4 months after I moved in. The carpet was spotty when I moved in it is filthy now. It was old and looks awful, 6 months later. Threse a gaping, leaky hole in the ceiling of the fitness center. The office staff is nice but incompetent. They never have an answer to your problem and apologize but limited or slow action is taken. I'm ready to move, but I have 6 months more on the lease and now the have sold the place and the office couldn't even give me a phone number to reach the new owners. I'm sick of them never knowing anything.

    Review 27 out of 28

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    Pleasant Valley Pointe

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