Muse Apartment Homes
#11,499 #18 #61

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Muse Apartment Homes

13111 West Markham, Little Rock, AR 72211
(90 Reviews)
$789 - $1,466/mo
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Move-In Specials

Lease Today & Save! $1000 OFF + Waived Application & Admin Fees! *Must move-in by March 31st. Applies to select apartment homes. Conditions may apply.

Floor Plans & Pricing

1 Bedroom

Clay

1 Bed, 1 Bath | 708 sq. ft.

$789 - $944

7 Available Units

See Floor Plan Details

2 Bedrooms

Fern

2 Beds, 1 Bath | 875 sq. ft.

$880 - $1,170

6 Available Units

See Floor Plan Details

Sky

2 Beds, 2 Baths | 986 sq. ft.

$1,218

3 Available Units

See Floor Plan Details

3 Bedrooms

Iris

3 Beds, 2 Baths | 1,220 sq. ft.

$1,466

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

C-

Review Ratings

Noise

3.0

Grounds

1.0

Safety

3.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2 days

View Community Timeline
View Community Timeline

Muse Apartment Homes Reviews

(90)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

6/3/2023

Move in here at your own risk

Almost a month without AC. Now that's luxury! Lots of creaking noise when walking around. The kitchen actually has a deep hole you can almost fall in. All they do is collecting rents and fees. Lots of them. Attached is a list of some ofā€¦Ā See More >
Manager

6/5/2023

Muse Apartment Homes
Hi there, thank you for letting us know about the AC troubles you've been having. Please reach out to our Customer Cares Line at (877) 385?1878 or CustomerService@druckerandfalk.com for immediate assistance with this outstanding matter. Our residents' comfort is an absolute priority, so it'd be a pl easure working with you to improve your stay. Thank you!
Review Author Icon

anonymous

Resident ā€¢ 2020 - 2022

11/4/2022

Stay far away from Muse Apartments

HORRIBLE. Muse apartments is about on the same level as the Chum Bucket. There is always random people standing outside, makes me very afraid and uncomfortable. The walls are as thin as paper. You can hear everything from the next persons unit, and people playingā€¦Ā See More >
    Manager

    11/7/2022

    Muse Apartment Homes
    Thank you for taking a moment to provide this feedback. It's unfortunate to hear that you hold this opinion of our team and community. We invite you to reach out to our Customer Cares Line at (877) 385?1878 or CustomerService@druckerandfalk.com so that we can personally work with you to ensure that your stay greatly improves. Providing exceptional customer care along with comfortable and high-quality homes are top priorities for our team, so we do hope to be provided a chance to assist you. Thank you!
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    4/19/2021

    We moved in here during the beginning of covid so that meant we werenā€™t allowed to tour an apartment. We had to base it offline. Large amount of FALSE ADVERTISING. What they show you online for apartments isnā€™t what youā€™re getting. Itā€™s barely kept up.ā€¦Ā See More >
      Review Author Icon

      bm007

      Resident ā€¢ 2012 - 2015

      4/27/2019

      During my 25 years apartment renting experience in multiple cities, Shadow Lake is the No.1 worst on the list. 1. Kitchen counter was cheaply "painted" and easily peeled off. When I moved out, they charged me $250 for "repainting". They threatened to call a collectionā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2016 - 2018

        9/10/2018

        This is a horrible place to live. The staff does not care. They are nonchalant.. The property is poorly managed poorly ran. The worst maintenance staff.They dont fix anything. If its not a water leak, Its not getting fixed. If its heating or air theyā€¦Ā See More >
          Review Author Icon

          Britni_P

          Resident ā€¢ 2018

          3/30/2018

          Tamika Alford is the best ! She takes her time to listen to our problems and making sure we are safe and comfortable. The staff out here is WONDERFUL !!! I been stay here for 3 years now never had any problems, I feel safeā€¦Ā See More >
            Review Author Icon

            Beneita52

            Resident ā€¢ 2016 - 2018

            3/28/2018

            I have live here two years now and I love it. I was one never to go into the office just make a phone call to do a maintenance request over the phone it my past apartments I have always found the people in thereā€¦Ā See More >
              Review Author Icon

              LeCreesha_T

              Resident ā€¢ 2018

              3/26/2018

              The shadow lake team is by far the most caring team I have encountered in a long time. It is vital that an apartment team builds a special bond with each resident and I believe that the shadow lake team has definitely achieved that goal.ā€¦Ā See More >
                Review Author Icon

                rater1234575

                Resident ā€¢ 2015 - 2016

                3/10/2017

                Would not recommend this complex unless you are on a tight budget. Moved to LR in Feb of 15 searched for a long time to find a safe place and ultimately landed here. Had called to discuss the many reports of roaches that are onā€¦Ā See More >
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                  anon233233

                  Resident ā€¢ 2013 - 2016

                  9/19/2016

                  Let me first say that I rarely review anything, but I felt that this community warranted a truthful and current review so others will not fall into the same predicament that I am in. Shadow Lake is in an absolutely great location - it's closeā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2015 - 2016

                    6/9/2016

                    I would not recommend this apartment complex From day one I have dmhad nothing but issues. The apartments are very out dated my apartment do not come with cellist lights (which at time of leasing I was told it would) so no ceiling fan inā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015 - 2016

                      4/14/2016

                      The staff will only stab you in the back, especially the current manager with brown hair who wears clothes that are too tight for her which comes off as very unprofessional including open toed high heels. They seem to be nice to your face, butā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2014 - 2015

                        10/28/2015

                        I used to live there but moved recently bc of the lack of customer service I received. The ladies at The front desk were rude. One in particular. ------ I believe her name was. I regretted having to deal with her distastfulness. One thing Iā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2014 - 2015

                          4/28/2015

                          we moved to this complex with great expectations, the location is one of the best, everything is so close. there are a few things that i dislike about the complex: 1. staff: there are 3 ladies in the office, one of then (---------) has beenā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2012 - 2014

                            10/15/2014

                            Grounds ' A huge selling factor was the presence of assigned covered parking. A few months after moving a winter storm caused some of the awnings to cave in and the covered parking structures was removed throughout the complex. 2 years later parking hasn't beenā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2012 - 2014

                              3/20/2014

                              Very Very Very money hungry! They seriously do not care for their tenants. Awful management.. they never return calls unless it benefits them. You always get the run around and never a direct answer. They switch out people in the office so much they don'tā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2013 - 2014

                                2/25/2014

                                Requested release from lease agreement effective at end of lease period, march, because of bedroom flooding twice during heavy rain. Item 33 in lease states obligations can be stopped due to flooding. management is hard to reach and manager, Jessica sims, wasā€¦Ā See More >
                                  Review Author Icon

                                  1visitor

                                  prospective ā€¢ Visited 2013

                                  12/3/2013

                                  I went to ask for references for one of their tenants. April Wheeler (the one tattooed on neck) she exploded, refused to give reference and threaten me to call POLICE. It is amazing that this company employs such people. There were many people (potential tenants)ā€¦Ā See More >
                                    Review Author Icon

                                    BHORNBECK

                                    Resident ā€¢ 2013

                                    11/28/2013

                                    Ok, when my roommate and I initially moved in in May things were fine. Since then, things have progressively gotten worse. The new manager has no idea what she is doing and is rude and downright disrespectful. There aren't any fans in our apartment, exceptā€¦Ā See More >
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                                      getmeoutofthisplace5188

                                      Resident ā€¢ 2012 - 2013

                                      10/28/2013

                                      Basically the worst of the worst. I am in full agreement with all other reviews that this entire lease has been a nightmare moving from one crisis to the next. The group they hired has left multiple units unsafe without doors/locks/bars and huge gaps whereā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2011 - 2013

                                        10/25/2013

                                        I lived in these apartments for more than 2 years. Initially the management was great ( Debry was excellent) and maintenance was fine. I enjoyed living here till 2012 before there was a change in the management and the new manager arrived. It was aā€¦Ā See More >
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                                          Chase100

                                          Resident ā€¢ 2011 - 2013

                                          10/23/2013

                                          I live at shadow lake now 2013 I will not be renewing my lease. The management here is horrible they have been remodeling and expected me to be without patio doors and a window. I was sick after that missed a week of work everyā€¦Ā See More >
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                                            renterbeware6654

                                            Resident ā€¢ 2011 - 2013

                                            10/19/2013

                                            Terrible management at this property and very unorganized in general. Management will tell you one thing and do the opposite thing; this has been a source of constant frustration. Bugs throughout the apartment (centipedes, wolf spiders, and beetles) from lack of proper seal around theā€¦Ā See More >
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                                              miserableresident2013

                                              Resident ā€¢ 2009 - 2013

                                              5/18/2013

                                              I transitioned here from another state and it was wonderful. However, the staff has changed so many times they are rude and abrasive. The maintenance staff has remained the same and are great!! I cannot wait until my lease is up!! There have and continueā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2012 - 2013

                                                4/30/2013

                                                I lived at Shadow Lake from June 2012-June 2013. It's not that bad, but I wouldn't recommend it to anyone. The maintenance guys always worked hard to get problems fixed and that was a huge plus. My apartment had not been cleaned thoroughly when Iā€¦Ā See More >

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $25. Restrictions: No aggressive breeds. Call for details.. Pet Limit: 2. Comments: One-time fee of $300 for the first pet and an additional $150 for the second pet.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $25. Restrictions: No aggressive breeds. Call for details.. Pet Limit: 2. Comments: One-time fee of $300 for the first pet and an additional $150 for the second pet.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio with Additional Storage Available
                                                  • Built-in Microwaves
                                                  • Clubhouse
                                                  • DishWasher
                                                  • Energy Saving Led Lighting Available
                                                  • Fenced Dog Bark Park
                                                  • Fitness Center
                                                  • Luxury Vinyl Plank Flooring Available
                                                  • Matte Black Hardware Available
                                                  • New Gray Carpet in Bedrooms Available
                                                  • Online Rent Payment and Maintenance Requests
                                                  • Oversized Closets
                                                  • Playground
                                                  • Pool
                                                  • Preferred Employer Program
                                                  • Premium Apartment Homes
                                                  • Premium Granite Countertops
                                                  • Resort Style Indoor Swimming Pool
                                                  • Sports Court
                                                  • Stainless Steel Appliances
                                                  • Sundeck Overlooking Scenic Ponds
                                                  • White Shaker Style Cabinetry Available
                                                  • Wood Burning Fireplace with Mantle Available
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                                                  Leasing

                                                  WELCOME TOMuse ApartmentsA new standard of apartment living in awaits at Muse. Nestled in a serene setting in the Parkway Place area in Little Rock, Arkansas, a fantastic selection of dining, shopping, and entertainment is right outside your door. Our location near Interstates 430 and 630 makes Muse Apartments your gateway to all that Little Rock has to offer.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  Drucker & Falk

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 90 number of votes by renters, Muse Apartment Homes is currently rated 2.9 out of 5 stars.
                                                  Muse Apartment Homes is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Muse Apartment Homes is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Muse Apartment Homes is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Muse Apartment Homes is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Muse Apartment Homes is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  Muse Apartment Homes is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 2 days to their community reviews in the past year.
                                                  Drucker & Falk
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $25
                                                  Restrictions: No aggressive breeds. Call for details.
                                                  Pet Limit: 2
                                                  Comments: One-time fee of $300 for the first pet and an additional $150 for the second pet.
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $25
                                                  Restrictions: No aggressive breeds. Call for details.
                                                  Pet Limit: 2
                                                  Comments: One-time fee of $300 for the first pet and an additional $150 for the second pet.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Lease Today & Save! $1000 OFF + Waived Application & Admin Fees! *Must move-in by March 31st. Applies to select apartment homes. Conditions may apply.

                                                  Contact Property

                                                  Muse Apartment Homes

                                                  March 2024

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                                                  Muse Apartment Homes is a 708 - 1,220 sq. ft. apartment in Little Rock in zip code 72211. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $789 - $1,466. Nearby cities include West Little Rock, North Little Rock, Maumelle, Alexander, and Sherwood.

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