What are noise levels like at The Palisades at Chenal Valley?

The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Palisades at Chenal Valley?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is The Palisades at Chenal Valley?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.5/5 stars, which is considered being slightly effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Palisades at Chenal Valley, Little Rock, AR

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1.5
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (222 Reviews)

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Resident • 2017 - 2020

09/21/2020

Loved it here until the new management took over. Have not been able to use the club house or other amenities since December of 2019. If you ask why it's because they don't know how to use the cameras. We now have to change our own… See More

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Resident • 2018 - 2020

05/08/2020

Horrible! Do not rent here. There are cottonmouths and copperheads everywhere. They lay on your doorstep and are in the hallways - even in the parking lot. It is so bad it actually hinders your ability to come and go from your apartment safely. Looks can… See More

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Verified Resident 715061 • vrp • 2019

11/07/2019

Excellent in all catagories. The office, rental ladies, the maintenance crew. Can't say enough good about them all. Things are done right the first time. The community is clean and taken care of. Great place to live! See More

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The Palisades at Chenal Valley Manager

11/12/2019

Hello! Thank you so much for your high praise! We strive to provide an exceptional community for our residents, so it is encouraging to know we have exceeded your expectations. We appreciate your kind words about our team. Please let us know if we can do anything to make your experience even better!

Verified Resident 709970 • vrp • 2019

10/24/2019

Very nice and friendly community to live in. I would recommend this apartment complex to friends. I've only been here a little while but I do like it thus far. I think I will be here for a long time to come.

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The Palisades at Chenal Valley Manager

10/29/2019

Thank you so much for your 5-star review! We love being referred to as "friendly" since our goal is to make our residents happy. If there is anything we can do for you, please don't hesitate to reach out!

Verified Resident 702317 • vrp • 2019

10/02/2019

I've only been here a couple of months. However 99% of the stay has been great. 1% wasn't so great upon move in. The staff here were very good about assisting with the move in situation. My family and I appreciate the support.

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The Palisades at Chenal Valley Manager

10/07/2019

Thank you for letting us know about your pleasant move-in experience! We're excited to have you and your family with us and are glad you feel our support. We appreciate your review and are here if you need anything.

Verified Resident 700882 • vrp • 2019

09/29/2019

So far, so good. I have only been for a week though. The move in process was easy and stress free. The amenities made the move worth it. Arika Baker is the only person I've dealt with and she has been awesome. See More

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The Palisades at Chenal Valley Manager

10/03/2019

We're happy to hear your experience thus far has been positive! Thank you for sharing about Arika's exceptional service and your smooth move-in, too!

Verified Resident 540880 • vrp • 2012 - 2019

09/26/2019

Very happy here. Maintenance excellent, most office employees helpful and polite. Close to grocery and multiple shopping areas. Parking always available, grounds are kept very clean. Great swimming pool with nice area around pool.

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The Palisades at Chenal Valley Manager

09/12/2018

Thanks for your lovely review of Palisades at Chenal Valley! Our diligent, top-notch staff members are always hard at work to deliver superior quality and value to residents every day, so we're very appreciative of your kind words! It's our pleasure to have you here in our community.

Verified Resident 550833 • vrp • 2019

09/25/2019

The staff in the main office is very friendly and efficient, maintenance is great as well. The grounds are very well kept and it's somewhere when you definitely would want to live. I like the idea of having the apartments armed and also the community is… See More

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The Palisades at Chenal Valley Manager

09/30/2019

Thank you for letting us know how much you enjoy living in our community. We appreciate your kind words for our team and are glad you are here.

Verified Resident 690864 • vrp • 2019

09/19/2019

The grounds are maintained well. The Office staff is friendly, caring and very approachable. Work orders are completed with a sense of urgency. Because of my previous job I had to move 25 times and it is unbelievable how great the service is. See More

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The Palisades at Chenal Valley Manager

09/10/2019

Thank you for your exceptional review! Our staff works hard to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our service! Thank you for sharing your appreciation.

Verified Resident 661904 • vrp • 2019

09/04/2019

Fast response to request or concern in my apartment which is #501. The grounds are kept well in addition to quick response for any repairs or concerns. It causes a feeling of confidence in any concerns or problems that arise. See More

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The Palisades at Chenal Valley Manager

07/11/2019

We're honored by how much confidence you've placed in us! We know that our community is only able to stand apart from the competition because our staff works so hard to deliver superior quality and value to residents every day, so it's very encouraging to know how satisfied you are with our service! Your appreciation means the world to us.

Verified Resident 583125 • vrp • 2018 - 2019

09/03/2019

Office Staff are always professional, friendly, and prompt with any follow up. I love their positive attitudes!! Maintenance is excellent and property is always clean and nice. The maintenance team is always responsive very quickly and they communicate with me when an issue is resolved. The… See More

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The Palisades at Chenal Valley Manager

12/17/2018

We are heartened to read that you found our community to be an excellent choice for your home. We strive to provide a clean, comfortable community with friendly, responsive service by our office and maintenance team. We appreciate your vote of confidence!

Verified Resident 683736 • vrp • 2019

08/21/2019

The staff was wonderful , they made it easy to make my decide and easy to move in. Anything I need fixed it was taken care of. (But not much needed to be fixed). I love the gated community it feel safe here. See More

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The Palisades at Chenal Valley Manager

08/26/2019

Our staff works hard to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our service and community! Thank you for your exceptional review.

Verified Resident 666049 • vrp • 2019

08/07/2019

I love it here. I have no complaints. My kids feel comfortable and thats the most important part. My neighbors are all so nice the ones ive met. It's fairly quiet and there are plenty of places to take a morning walk. See More

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The Palisades at Chenal Valley Manager

07/22/2019

Welcome home! What a sweet review. So glad to know how happy you are with us. We're proud to have you as part of our community!

Verified Resident 201694 • vrp • 2018 - 2019

07/24/2019

One of the largest, if not the largest, luxury apartment homes. Lawn, pool, and grounds always clean & manicured. Staff is very friendly, including Eric the manager whom has an open door policy. Don't have to miss mail pkgs anymore, always secured in the office. Swimming… See More

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The Palisades at Chenal Valley Manager

12/01/2015

Thank you for the wonderful review! We are so happy that you decided to make The Palisades at Chenal Valley your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.

Verified Resident 663462 • vrp • 2019

07/18/2019

Great community to live in. So glad I decided to make this place my home. Will recommend this community to my friends. So much better than the previous residence that I lived at. I plan to be here for years to come. See More

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The Palisades at Chenal Valley Manager

07/15/2019

Thank you for your detailed feedback! Our team is heartened to hear that their efforts have made such a favorable impression. We promise to keep up the good work!

Verified Resident 585708 • vrp • 2018 - 2019

07/17/2019

Community is nice but grounds upkeep needs a bit of work. Grills and tables are always dirty or broken. There is always dog poop everywhere though. Apartments are nice but spiders and other small bugs are a serious issue inside. Cabinets are limited and poorly constructed.… See More

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The Palisades at Chenal Valley Manager

12/22/2018

We regret to hear about your poor experiences with our staff, upkeep, and fees. Our team strives to provide the highest quality of service for our residents, even as they begin making the transition to a new home. Please accept our sincere apologies for failing to meet our standards in this instance, and know that we take your feedback to heart. If there's any additional information you'd like to share, please contact us directly at 866-620-1130.

Verified Resident 538341 • vrp • 2018 - 2019

07/10/2019

The staff is incredibly helpful and friendly. They will go above and beyond I've never had any issue I couldn't clearly communicate with the front staff or maintenance about. The location is cool really close to the outlets. The grounds them selves are maintained. The dog… See More

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The Palisades at Chenal Valley Manager

09/10/2018

Thank you for sharing your review of Palisades at Chenal Valley. Our team works diligently to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our service! We have noted your suggestion regarding making the gate more accessible. Thanks.

Verified Resident 650312 • vrp • 2019

06/22/2019

I love living here. It is very nice and quiet here. The neighbors are friendly and the property is kept up nicely. I love the location too. It is just walking distance from the mall. This is a place to call home

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The Palisades at Chenal Valley Manager

06/13/2019

Thank you for recognizing Jessica! Our staff works hard to deliver superior service and value for residents each day. It is heartening to see how satisfied you are! Thank you for sharing your appreciation and for making us your home.

Verified Resident 78966 • vrp • 2016 - 2019

06/12/2019

Nice and quiet environment. The office staff is always quick and efficient when helping me if I ever have any issues. The maintenance staff is always fast and efficient as well. Property is always clean as well as the pool area.

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The Palisades at Chenal Valley Manager

06/17/2019

Thanks for sharing your lovely review! Our community stands apart from the competition because our staff works hard to deliver superior quality and value to residents every day, so it's very encouraging to know how satisfied you are with our service, upkeep, and amenities! Your appreciation means the world to us.

Verified Resident 646231 • vrp • 2018 - 2019

05/29/2019

I love living at the Palisades's of Chenal, forming everything to my apt(which I love) the whole staff that works in the office as well as on the grounds.. very professional and they see to it that things get done... the grounds are taken very good… See More

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The Palisades at Chenal Valley Manager

06/03/2019

Yay, we're so thrilled to learn that you plan to renew your lease! We're able to offer such an unparalleled living experience to residents because of the first-rate professionals who keep our operations running smoothly. It's so wonderful to know that our hard work is paying off in spades for you! We deeply appreciate your validation.

Verified Resident 632278 • vrp • 2016 - 2019

05/21/2019

Good and bad experiences. The manager is not equitable if and when he addresses disputes between neighbors. Good and bad experiences. The manager is not equitable if and when he addresses disputes between neighbors.

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The Palisades at Chenal Valley Manager

05/24/2019

We pride ourselves on the first-rate customer service we provide, and mediating disputes between residents in a fair, transparent way is definitely an important part of that. We're sorry that you feel some of our staff have exhibited favoritism. Your feedback will be used to help us investigate this issue, but we'd benefit from additional information would you please call our resident care line at 866-620-1130 so we can officially document your concerns? Thank you.

Verified Resident 72160 • vrp • 2017 - 2019

05/15/2019

I love it here. It's quiet, great staff, nice comfortable well maintained apartments. Loud sometimes with the dogs but gated and alarm system in units is nice and all the amenities are nice. Maintenance guys do a great job and the office staff always goes above… See More

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The Palisades at Chenal Valley Manager

05/08/2017

Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making The Palisades at Chenal Valley your home!

Verified Resident 138579 • vrp • 2013 - 2019

05/08/2019

My experience has been great I love the community and all it has to offer. The office staff has always been caring and helpful and I can truly say that the Palisades has been a good fit for me. I have never had a problem with… See More

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The Palisades at Chenal Valley Manager

03/06/2015

Thank you for the wonderful review! We are so happy that you decided to make Palisades at Chenal Valley your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.

Verified Resident 627162 • vrp • 2015 - 2019

04/14/2019

From the first day I arrived in Palisades I knew it would be a wonderful place to live. I like how they take care of everything and the fit people are very comfortable. I can even work from home. I love Palisades.

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The Palisades at Chenal Valley Manager

04/17/2019

Thank you for choosing to make your home here with us! We are heartened to know how much you enjoy the comfortable living environment and exceptional service our community has to offer.

Verified Resident 624972 • vrp • 2017 - 2019

04/08/2019

Great neibothood Maintenance is great!!!evety time a request a repair, they resolved iincredible fast and efficient, very important for me,, I will be glad to refer to everybody, management is also great!! Very nice friendly !! See More

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The Palisades at Chenal Valley Manager

04/11/2019

Thanks so much for sharing your great five-star review of our atmosphere, maintenance, and management team! Your praise validates our commitment to delivering a superior living experience to our residents each and every day and motivates us to work even harder to ensure your comfort. We sincerely appreciate your encouragement. If we can do anything else for you, please feel free to let us know by visiting our leasing office or giving us a call.

•

Updated Review

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Features & Amenities

General

Air Conditioner

BBQ and Picnic Area

Balcony or Patio

Bonus Room/Den

Business Center

DishWasher

Fireplace

Fitness Center

Gated Access

Kitchen and Bathroom Upgrades

On-Site Maintenance

Package Receiving Service

Pool

Recycling Program

Refrigerator

Tennis Court

Pets

Cats Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Dogs Allowed
Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
Pet Limit: 2
Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$987 - $1,042
SQ. FT.
990
Available
Avail.
4 Units
Model
Hampton Court

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2 Bedrooms, 2 Bathrooms

Price
Price
$1,067 - $1,122
SQ. FT.
1,325
Available
Avail.
13 Units
Model
Winchester

View Floor Plan

Price
Price
$1,107 - $1,152
SQ. FT.
1,329 - 1,379
Available
Avail.
4 Units
Model
Addington

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3 Bedrooms, 2 Bathrooms

Price
Price
$1,357 - $1,402
SQ. FT.
1,523 - 1,622
Available
Avail.
3 Units
Model
Kensington

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Chenal Apartments in Little RockCome view our Brighter, Bigger, and Better apartment homes at The Palisades at Chenal Valley.Life is not about how much time we're given, but how we choose to spend it. Spend yours living, where work and play intersect at The Palisades at Chenal Valley Apartments. Bid farewell to long commutes when you live here. Our dynamic location puts you close to major dining, shopping, entertainment and recreational options. At The Palisades at Chenal Valley Apartments, you won't have to trade lifestyle for convenience!

Office Hours

Sunday: Closed

Monday - Friday: 09:00 AM - 06:00 PM

Saturday: 10:00 AM - 05:00 PM