Review History for anonymous

The Retreat at Chenal


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anonymous

Resident 2013 - 2017

8/9/2017

I have been here every since 2013, seem a lots of changing in the office staff. People move out all the time because the apartment are cheap and price to high for what you get. Property manager, always trying to get more fund out of you like keys made, trash, water bill, play like you late on rent to many to mention. Maintence man, cannot fixed any thing on property he to busy standing out with the property manager while she smoke every 2 hr are more. This place is becoming ------- city, what a mess. Mycarpet is dirty from been here so long and I have asked several times said they were going to change it never had. Shame to let people visit me but I paying 900 mth. We need someone here that care about the client not here to make us poor. Maybe upper manger need to asked the resident how they feel living here if that person care. The truth to be said don't trust proper manger are Maintenance we don't know who the boss here because he act like he running it. This place is a big mess insects in your apartment, water dripping from other apartments ask yourself is this a good place. Look like the project reject live here if you want my advice run.
    Manager

    10/4/2017

    The Retreat at Chenal
    We're sorry to hear that your experience with our community has not met your expectations. However, our rates and fees are listed in our lease and we do uphold our community policies. In addition, we do thoroughly screen all applicants and are proud to welcome residents from all walks of life so long as they meet our leasing criteria. The upkeep of our homes and the satisfaction of our residents are important to us and if there is anything that we can help you with at this time, or if you would like to discuss your concerns with us further, please feel free to reach out to us here in the office at your convenience.

    Review 23 out of 44

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