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Valley Crossing

1502 Green Mountain Drive, Little Rock, AR 72211
(57 Reviews)

Valley Crossing Reviews

(56)

3.5 rating

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57 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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ttphuong68

Resident 2017 - 2021

11/18/2021

Generally, you can move in to live in this community because everything should be fine. But when you need a maintenance service or other issues dealing with them, you need to wait quite long time in many months like my cases. Electricity , internet….you can deal directly with service providers but water , you cannot control your water usage every month because there is a formula 8 in the agreement with them applying to your water billing. If your rent is included in the rent, this will help you control it. My case, I found my water billing every month is increasing very seriously from $60-80 a month increasing to $100,$150….more than $200 though my water usage is the same every month, even my water usage is less than before because my two children go to school and live in their condos there. I came to the Office to raise my questions about why my water is over charging months ago until now , I don’t have a sewer for this. I write this review because I how to fix this issue, I came to meet with different Officers in the management office , they asked to wait they are… See More>
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    anonymous

    Resident 2019

    3/28/2019

    The Neighborhood is pleasantly surrounded by a convenient business that satisfied your needs. The apartment is a decent clean resident. The property is in good shape if the Maintenance men are called there best to solve the problem.

      Manager

      3/28/2019

      Valley Crossing
      Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
      Review Author Icon

      Dpoullos11

      Resident 2019

      3/28/2019

      I have lived in Pleasant Pointe for a few months now. I love my apartment!! I had a couple maintenance issues that were resolved promptly. Office staff was very helpful as well. I see the police walking through the complex making their rounds which makes me feel safe. These apartments are close to everything I need. The rent is reasonable and I haven't had a single problem. I would recommend these apartments to anyone.

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        anonymous

        Resident 2019

        3/27/2019

        Its close to my job, food eateries, Wal-Mart (??), Wal-Green's, the banks, and many other businesses. I am a new tenant and so far everything has been alright. The garbage area is close which is also a good thing. The swimming pools are also diagonal to my apartment and that is another plus for me.

          Manager

          3/28/2019

          Valley Crossing
          Thank you for taking the time to share these thoughts with others who might be considering making their home here. Please let us know if we can improve your stay here.
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          jennyburcham

          Resident 2019

          3/7/2019

          With their generous floor plan, friendly employees, and great pet policy it is very nice living here. The maintenance employees keep the grounds free of refuse. If there is an issue the office has it taken care of asap.

            Manager

            3/14/2019

            Valley Crossing
            Thank you for your kind words! Thank you for choosing Pleasant Pointe!
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            Cheejtj8

            Resident 2013 - 2017

            5/9/2017

            I love the location. It's close to shopping centers, all the fast food places, and easy access to the freeway. They have a friendly office staff. It's does take awhile for maintenance to address your issues and sometimes it doesn't get fixed and you have to call them back.

              Manager

              5/9/2017

              Valley Crossing
              Thanks for your review! Please let us know if there is anything we can do to improve your stay here.
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              AshleyAGrothe

              Resident 2017

              4/19/2017

              My fiancé and I just moved in and we love our new place. The office staff is very friendly and helpful.

                Manager

                3/15/2019

                Valley Crossing
                Hi, Ashley. Thanks for your review! Please let us know if there is anything we can do to improve your stay here.
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                anonymous

                Resident 2016

                10/13/2016

                Valley Crossing is a great community. I have only had minor issues of which the main office has been more than accommodating in resolving the issues. I have decent neighbors and the community is pretty quiet. Parking is okay. Maintenance has always been professional and polite.

                  Manager

                  10/20/2016

                  Valley Crossing
                  Thank you for your feedback! Please let us know if there is anything else we can do to make your stay here more enjoyable.
                  Review Author Icon

                  anonymous

                  Resident 2012 - 2015

                  7/20/2015

                  If you're the type of person who goes out of your way to read a review before you move somewhere, then I know for a fact you will be disappointing at this community / apartment complex. Trust me - don't do it. I've probably been here longer than anyone else in the complex (stupidly) and it has gone doooown hill. Oh, but the rent keeps going up.

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                    1shuntell

                    Resident 2013 - 2015

                    6/25/2015

                    I have been staying here for two years now.And couldn't think of any other place to call home. Any time I need anything fixed Dwayne Ellison and Ken Wiggins are there right away. They are the best and respectable. They clean up behind themselves and leave a report on what was done and the time they came

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                      anonymous

                      Resident 2012 - 2014

                      2/19/2014

                      I have had a leaking ceiling for almost a year now. The office acts like its not a problem and tell me they will have someone come out and they never do. They finally fixed the problem and left paint all over my couch. There is a huge problem with water bugs, ants, and spiders in these apartments. The bathrooms have mold problems and if an appliance goes out, don't expect it back for a month.

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                        cheat13

                        Resident 2011 - 2013

                        8/13/2013

                        ANNE IS GREAT!! Very helpful, always smiling, she makes coming to the office something to look forward to! Can't leave out MALEAH! She is extremely accomodating and fair, as long as I've been staying here, these two ladies have been PHENOMINAL!!! They need raises!

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                          neka50151

                          Resident 2013

                          7/29/2013

                          Spacious, quiet, management is nice!

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                            anonymous

                            Resident 2009 - 2013

                            7/26/2013

                            I stay at Valley and it is alot of space for the price. Office people and maintenace people are really nice. My kids love it here and we are really enjoying all the swimming pools right now. All my people around me are super kind and I like that since I have no family here. The people in office just handed us breakfast on our way out to my job the other day. I would recommend this place to anyone who needs to move. Thanx

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                              anonymous

                              Resident 2012 - 2013

                              7/25/2013

                              good place to live. Close to several places to eat in the little rock area. The office staff are very good at what they do. :P My favorite two are M'Leah and Sarah. They are very professional and love helping everyo0ne help.

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                                anonymous

                                Resident 2013

                                7/25/2013

                                Love it here. It is quite, comfortable, and affordable. The girls in the office are more than helpful. The maintenance staff responds quickly and are very knowledgeable.

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                                  anonymous

                                  Resident 2013

                                  7/24/2013

                                  My stay have been great at Valley Crossing. I have been there since October of 2009. Out of all the staff members I have experienced, I must say that the staff that we currently have has been by far the best. These ladies that work there now are dependable, honest and move in a timley fashion. I appreciate them all. Tiffany, Courtney, Sabrina and many others. Out of all of the staff the two that i request by name are, Malia and Ann. I don't know how to express how much I truly appreciate them. Those ladies WORK! Any time I call to the office I ask for Ann if I can't get Ann, I ask for Malia, because I know that my request will get handled in the most professional and timely manner. Ann and Malia have gone out of their way to make sure that my stay at Valley Crossing is safe, livable and enjoying. Whenever I come into the office they all greet me by name and with a smile. The workers are always professional and patient. I told Ann and Malia the last time I signed my lease that I am only doing so because they… See More>
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                                    anonymous

                                    Resident 2013

                                    7/24/2013

                                    The staff is very courteous and professional. I would recommend this apartment complex to anyone looking in the area.

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                                      anonymous

                                      Resident 2013

                                      6/15/2013

                                      We had a pleasant surprise the other morning leaving our apartment and hedading to work. On our way out of the parking lot we were kindly greeted by Anne and Melanie with breakfast. How cool is that? Their kindness was a breath of fresh air for an already hurried morning it was so sweet. We have lived here for 2 years and have always been treated with such kindnes from the staff. KINDLY give our special thanks to your staff. They are AWESOME! The Jensen Family

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                                        gypsytalent

                                        Resident 2013

                                        2/15/2013

                                        My neighbors are awesome, they keep an eye out for things even if we're out late or out of town. I've never had a problem with parking, there's always a whole row of spots open regardless of how late it is (most people just don't walk) & I haven't had any problems out of my apartment but we take care of our things. We take pride in where we live, always have and are not planning to move anytime soon.

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                                          waltherks

                                          Resident 2012

                                          10/2/2012

                                          After some extensive searching in Little Rock, Valley Crossing provides a good balance between price, space and amenities. The grounds are decently kept and there is open space a playground and pool, it doesn't feel cramped outside. The complex could do a better job of cracking down noise violations in the evenings. Maintenance personel are sluggish, and not top notch, however the staff in the office are very helpful and personable. Anne at the office has been particularly great as she personally ensure that issues are adressed. Bottom Line: Valley Crossing is a good place to live for what you get vs what you pay, but can be even better by avoiding and removing problem tennets, and getting a maintenance staff with better follow through.

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                                            KJ2006kj

                                            Resident 2012

                                            7/18/2012

                                            I have lived here for a few months and I have had a good time here, I have a problem with my apartment I had a leak in my apartment due to a pipe getting busted on the outside. It leaked in my apartment. I called the office and got a work order in and the guys came out and worked on it. They fixed the problem that day and I was so happy. They even called some carpet guys and they came dried my carpet and they cleaned it free of charge. I appreciate the urgency and I am glad that we have good people that know what they are doing. They told me about this site and I just wanted to come on here and Thank them for everything

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                                              TabbyCat22784

                                              Resident 2012

                                              3/21/2012

                                              It's fine.

                                              This isn't by any means a luxury apartment, but it's definitely not as bad as these people are saying. I've been living at Valley Crossing for 4 months now... I like my apartment okay. I have a one bedroom and it's not huge, but it's just right for me. My neighbors are really nice - most of them have been here for a little while - a couple of them are new like me. This is an old complex, but it's kept well and I like it. The only complaint I have so far is that it took me a lonnnng time to get my mailbox keys from the post office. That was lame. My washing machine did stop draining not too long after I moved in, but it was fixed. The old man from maintenance fixed it the next day and I haven't had trouble with it since then...but I think that kind of thing just happens. As long as they fix it, it's not a huge deal.

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                                                guru101

                                                Resident

                                                3/16/2012

                                                Ok if you can afford nothing better.

                                                Before I start I lived here for two years, Ok where to begin. Ill list the good and the bad things about this place. Good: Affordable, I personally didn't get mugged, never had much trouble with parking, the people who work there are decent people if a little unfriendly, and there was a washer and dryer in the unit (though the dryer took at least 3 hours to dry even the smallest load of cloths) Bad: one person was shot in the complex during the time that I was living there and another person was stabbed in the complex down the street, Also there was at least one major drug bust while I was living there. The apartment complex people were extremely slow in repairing any and every thing that broke. My roommate's car got broken into twice. The neighbors were absolutely horrible, they threw parties all the time, blasting loud music till 2 in the morning. Finally there were at least 10 visits from fire fighters to put out stove fires and the such and finally someone burned down one of the buildings. Also the apartment itself had a horrible paint job where the people actually painted over the phone… See More>
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                                                  anonymous

                                                  Resident 2010

                                                  8/3/2011

                                                  Awful

                                                  My apartment is awful! BUGS lots of them. I've had the bug man come out numerous times but I still have roaches in my apartment. The carpet should have been replaced before I moved in. The door jam dangles from my front door and no one has come to fix the problem. My roommates tub is painted white which has begun to chip. and her bathroom light has always had problems turning on. The towel rack in my bath room has fallen off the wall because paint was used to hang it up instead of screws. My dryer vent is not attached to the wall like it should be so my dryer doesn't dry well. It has been like that since I moved in almost a year ago. We have called it in many times, they came out once to fix it and it fell again within a week. The apartment next to me has way too many people living there. They always have stuff in the way of the walk way, and the old lady that lives there always asks for cigarets even though I have told her I don't smoke. The parking is awful there is no assigned… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath

                                                    1 Bed, 1 Bath | 546 sq. ft.

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed 2 Bath B

                                                    2 Beds, 2 Baths | 981 sq. ft.

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bed 2 Bath S

                                                    2 Beds, 2 Baths | 836 sq. ft.

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Neighborhood

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                                                    Survey Ratings

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $20. Pet Limit: 2
                                                      Less Info
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $20. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Disposal
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Playground
                                                    • Pool
                                                    • Tennis Court
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                                                    Leasing

                                                    Valley Crossing offers the most affordable apartment living in the Little Rock area. Valley Crossing Apartments is now under new ownership and managed by Monarch Investment. All of our staff is committed to your comfort and convenience! Enjoy prompt service from our professional staff who is here to serve you and create an enjoyable rental experience for all your rental needs. We are proud to provide you with wonderful apartments in Little Rock, AR. Call us today to find out more about your new home! Amenities Our apartment complex is far from ordinary. We go above and beyond to provide you with an inclusive list of community amenities for all walks of life to enjoy. If you live in Pleasant Pointe you will benefit from our extraordinary community features including our 3 swimming pools with fitness center, outdoor grilling stations, playground, tennis court and beautiful common spaces! Floor Plans Our apartment complex offers a variety of 1 & 2 bedroom floor plans for you to chose from, allowing you to choose the floorplan that works best for both your budget and living needs. Each apartment unit includes A/C, cable hookup, fireplace, ceiling fans, dishwasher, garbage disposal, refrigerator, oversized closets and a washer / dryer hook up! Our luxury apartments are also pet friendly so feel free to bring along your furry friends along to your new living space. Valley Crossing allows both cats and dogs. We limit two pets per apartment. For more information on our pet friendly policy, please visit our pet policy page. Neighborhood We are in a great location, near major highways including I-430, I-630 and Chenal Parkway. You ll enjoy easy access to shopping, public transportation, schools, and entertainment. Our community is walking distance to many restaurants, shopping and parks. Enjoy a round of golf at Pleasant Valley Country Club which is right around the corner.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Thursday: 08:00 AM - 05:30 PM
                                                    • Friday: 08:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1.5 Baths

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                                                    Valley Crossing

                                                    June 2024

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                                                    Valley Crossing is a 546 - 1,012 sq. ft. apartment in Little Rock in zip code 72211. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include West Little Rock, North Little Rock, Maumelle, Alexander, and Sherwood.

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