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The Links Sherwood


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bloomsnadversite

Resident 2013 - 2014

9/19/2014

This is the place for you IF YOU LIKED TO BE HARRASSED BY THE MANAGER'S HUSBAND, NEVER GET A RETURN PHONE CALL, ENJOY ANT & SPIDER INFESTATIONS AND DON'T EXPECT TO EVER HAVE YOUR MAINTENANCE ISSUES ADDRESSED WITHOUT ASKING THE OFFICE 4-5 TIMES. The management company's corporate office only responds with attitude. I lived here for only 3 of the 9 months I paid for! The rest of that time I had my stuff in storage and lived at my boyfriend's. I could never get the pest control handled. I had an ant infestation and the ladies in the office literally shrieked when they watched the video I showed them of hundred of ants pouring out of a shower crevice in my master bath. The day we packed my stuff for storage, we killed 46 spiders..in just that one day! The form to review the apartment condition at move in is in the office paperwork you sign...BE CAREFUL! They did not give it to me to review or mark anything in the apartment! I was taken to the apartment and handed the keys with a "Well, here you go.." and that was it. I was told "just let us know about anything you see and we will turn in maintenance requests." Well, when I reported that my kitchen vinyl had a tear where you walk directly to the living room area, a spot that was going to end up tearing more over time due to the location of it being in a prime walk area, several people came and looked at it including the flooring company rep. Then I heard nothing for a couple of weeks. When I asked about it the main maintenance guy came and told me that I had not noted it at move-in. I said yes, I reported it as I was told to do. He said it was not written on my form. I told him I never had the form to fill out. I was told to report any issues to the office. THAT WAS THE PLAN. At that point, I could PAY for the vinyl repair, but it was on me. I had a laundry door handled repaired twice and gave up on it. The cabinets were never cleaned before I moved in, nor was anyone sent to clean them to make up for the oversight. The floors are paper thin and if you live on the first floor you hear EVERY step! If you live on the second floor you hear every conversation below! The manager's husband was just RUDE! I was in a golf course facing apartment and he would yell at my guests from the golf course. WTH? There was a water issue with our building and the front yard by the walkway to my apartment from the parking area was orn up the whole time I was there. It was dug up, tree roots showing, muddy hole, standing water eyesore that was perfect for mosquito breeding. The water was cut off one Saturday morning with no advance notice. The guy knocked onmy door at 9 am and walked by me, into my apt, checked my kitchen sink, radioed someone the water was off and then told me it would be shut off for a couple hours for the plumbing company to work on it. ??? Not during the week when the majority of people are at work and kids are in school, but on weekend mornings when we have slept in a bit and want to get up and get going, have company, cook, etc. No notice the day before so anyone could plan. Four hours later my call to the office was met with "Well, we work Saturdays. This is a work day for us..." No concern for their residents. Then I was told that if I wanted to know how much longer it would be I could walk out and talk to the plumbing people...so, apparently management was just AT work and not actually working since they could not be bothered to help a resident and get info from their vendor. I never used the 2nd bathroom as I stored my storage crates in the bathtub. (I had given up unpacking and making this place into a home after only a month of being there.) The ceiling and wall over the showerhead developed black mold and, despite my written maintenance requests, was NEVER looked at or addressed. I was lied to, harassed, expected to live in pest infested housing...these people's behavior was unacceptable, rude, unprofessional and the worst experience of my life!

    Review 26 out of 63

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    The Links Sherwood

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