The Reserve at Tontitown
#1,608 #1 #4

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The Reserve at Tontitown

617 Spallone Boulevard, Springdale, AR 72762
(120 Reviews)
$1,099 - $1,699/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed

1 Bed, 1 Bath

$1,099

Not Available

See Floor Plan Details

2 Bedrooms

2 bedroom

2 Beds, 2 Baths

$1,199

Not Available

See Floor Plan Details

3 Bedrooms

3 bedroom

3 Beds, 2 Baths

$1,469

Not Available

See Floor Plan Details

Duplex

3 Beds, 2 Baths

$1,699

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

B+

Review Ratings

Noise

3.9

Grounds

4.1

Safety

3.9

Office Staff

4.1

Maintenance

4.0

Neighborhood

3.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

28

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.93 days

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The Reserve at Tontitown Reviews

(94)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1204823

Verified Resident 2023

12/4/2023

For sure and from my own experience here at this apartment even I just moved in like 3 months ago but I like this place, it is sure quiet and has clean environment and especially good neighbors even we don't know each other but they… See More >
    Manager

    12/4/2023

    The Reserve at Tontitown
    Thank you so much for leaving us a review! We are very glad to hear that you have been enjoying your living experience with us at The Reserve at Tontitown. We work hard to make sure all of our residents receive exceptional, friendly service on a daily basis. Please don't hesitate to reach out in the future if you ever need anything from us, we are always here to help!
    Review Author Icon

    Resident 1204033

    Verified Resident 2023

    12/1/2023

    My experience at this community has been great. Everything is cozy and feels like home. The community is quiet and safe. The space is more than enough to acclimate for all the furniture. Would recommend to everyone searching for somewhere to live.

      Manager

      12/1/2023

      The Reserve at Tontitown
      Thank you for the 5 star review! We are happy to hear that you’re enjoying your stay here. We love our residents and hope to see you at our next resident event!
      Review Author Icon

      Resident 1204026

      Verified Resident 2023

      12/1/2023

      This location has been an okay experience. The apartments are cheaper than you can get anywhere nowadays for not being too bad. My biggest complaint would be that the staff does not communicate well. There was an unsolved water leak before moving into our apartment… See More >
        Manager

        12/1/2023

        The Reserve at Tontitown
        Thank you for leaving us your honest review. We appreciate your candid feedback and are very sorry to hear that you have had a negative experience with us at The Reserve at Tontitown. Our team works hard to provide an exceptional living experience for all of our residents and we are deeply disappointed to know we have fallen short of your expectations. We take your concerns very seriously and would appreciate the opportunity to speak with you directly in order to address them immediately and understand how we can do better in the future.

        Updated Review

        Review Author Icon

        Resident 1204010

        Verified Resident 2022 - 2023

        12/1/2023

        I really enjoy living in this community. I feel very safe and secured. Management is very kind and helpful. I also appreciate the location because of how quiet the area is. I am so glad to have found these apartments.

          Manager

          12/1/2023

          The Reserve at Tontitown
          Thank you for taking the time to share your feedback with us. Here at The Reserve at Tontitown, we are always striving to provide our residents with a 5-Star experience, so if there is anything that we can do to improve your time here, please let us know.
          Review Author Icon

          Resident 1203389

          Verified Resident 2020 - 2023

          11/29/2023

          From the office to maintenance everyone has been extremely nice. I have not had any problems. The grounds are well kept. There is a nice pool and grilling area. Also, there is a workout area. The maintenance crew is good about making… See More >
            Manager

            11/29/2023

            The Reserve at Tontitown
            We are thrilled to hear that we are meeting, if not surpassing, your expectations! Thank you so much for taking the time to write a review and letting others know how much you enjoy living here at The Reserve at Tontitown. If there is anything we can help with, please let us know!
            Review Author Icon

            Resident 1202976

            Verified Resident 2023

            11/27/2023

            Great community close to everything. Only downfall is my vehicle has been broke into once and attempted to another time in the 6 months I've lived here. Also had someone steal fuel out of my vehicle. I wish they had more cameras around the property.

              Manager

              11/28/2023

              The Reserve at Tontitown
              Thank you for taking the time to share your feedback with us. Here at The Reserve at Tontitown, we are always striving to provide our residents with a 5-Star experience, so if there is anything that we can do to improve your time here, please let us know.
              Review Author Icon

              Resident 1202934

              Verified Resident 2023

              11/27/2023

              It's fine. I use to live in another community and I really liked it there. I wish y'all have key fobs for the gym instead of a code. I also wish that y'all gave times the work man would come to either fix something or… See More >
                Manager

                11/28/2023

                The Reserve at Tontitown
                Thank you for taking the time to leave us a review. We appreciate your feedback and would like to further discuss your issues with maintenance. Please give us a call at your convenience.
                Review Author Icon

                Resident 1202925

                Verified Resident 2022 - 2023

                11/27/2023

                Quiet community. Easy access to highway. Quick responses from management when issues arise. Pool was often closed for maintenance during the summer months but was a well kept pool when opened. Valet trash is a huge plus.

                  Manager

                  11/28/2023

                  The Reserve at Tontitown
                  Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoy living here. Our staff works extremely hard to provide all of our residents with the best possible experience! We look forward to seeing you at our next resident event!
                  Review Author Icon

                  Resident 1202924

                  Verified Resident 2023

                  11/27/2023

                  Overall the community is fine. Pretty quiet and nothing really going on. There is sometimes an issue with dog owners picking up after their pets, but it's nothing excessive. It would be helpful if there was better lighting on the premises.

                    Manager

                    11/28/2023

                    The Reserve at Tontitown
                    Thank you for taking the time to share your feedback with us. Here at The Reserve at Tontitown, we are always striving to provide our residents with a 5-Star experience, so if there is anything that we can do to improve your time here, please let us know.
                    Review Author Icon

                    Resident 1201579

                    Verified Resident 2022 - 2023

                    11/21/2023

                    The apartment is nice and well layed out. The appliances are nice, but it would be nice to have an ice maker in the fridge. The apartment is well insulated and stays warm in winter and cool in the summer.

                      Manager

                      11/28/2023

                      The Reserve at Tontitown
                      Thank you for your valuable feedback! We are thrilled to hear that your experience with The Reserve at Tontitown has been a positive one. Please let us know if there is anything we can do for you!
                      Review Author Icon

                      Resident 1201277

                      Verified Resident 2022 - 2023

                      11/20/2023

                      I've really enjoyed everything so far. Maintenance has been quick to help when needed. Everyone at the office is really helpful too. The buildings are well lit in the corridors and I genuinely feel safe at all times there.

                        Manager

                        11/21/2023

                        The Reserve at Tontitown
                        Thank you for taking the time to leave us a review. We're happy to hear you're enjoying your time here. Please let us know if there's anything you need. We hope to see you at our next resident event!

                        Updated Review

                        Review Author Icon

                        Resident 723113

                        Verified Resident 2022 - 2023

                        11/20/2023

                        I've had a wonderful experience and highly recommend this community. The office staff is very professional and maintenance is always quick to take care of any of my needs. The pool is beautiful and a great place to hang out and relax. The grounds are… See More >
                          Manager

                          11/20/2023

                          The Reserve at Tontitown
                          Thank you so much for leaving us a review! We are so glad to hear that you have been enjoying your living experience with us at The Reserve at Tontitown. We work hard to make sure that all of our residents receive exceptional service and thoughtful communication throughout the entirety of their lease term with us so we are so happy to know we have been living up to those expectations. Please don't hesitate to get in touch with us if you ever need anything as we are always here to help make you feel comfortable and happy!

                          Updated Review

                          Review Author Icon

                          Resident 1085148

                          Verified Resident 2022 - 2023

                          11/20/2023

                          The Reserve at Tontitown is a great community. Maintenance is very sufficient and management is very professional. Grounds are always clean. I would recommend this community to anyone looking for a home!

                            Manager

                            11/28/2023

                            The Reserve at Tontitown
                            We are thrilled to hear that we are meeting, if not surpassing, your expectations! Thank you so much for taking the time to write a review and letting others know how much you enjoy living here at The Reserve at Tontitown. If there is anything we can help with, please let us know!
                            Review Author Icon

                            Resident 1201109

                            Verified Resident 2022 - 2023

                            11/20/2023

                            Some people are friendly most aren't. Lots of people don't know how to control their dogs or children. It takes forever for things to get fixed for the cost im spending on rent. There should be fences for the cost of the duplex's. When it… See More >
                              Manager

                              11/20/2023

                              The Reserve at Tontitown
                              Thank you for taking the time to leave us your feedback. We are incredibly disappointed to learn of your negative experience with us at The Reserve at Tontitown. Our team is dedicated to providing all of our residents and visitors with exceptional, friendly service when in our community and we are truly sorry if we have fallen short of those expectations. We take your concerns very seriously. We would appreciate the opportunity to speak with you directly in order to address your concerns immediately and understand how we can do better in the future.
                              Review Author Icon

                              Resident 1140992

                              Verified Resident 2021 - 2023

                              5/15/2023

                              I've lived at the Reserve at Tontitown for 2 years. Overall it is a good place to live. It's quiet and the apartments are modern, a good size, and reasonably priced. Management office has good communication.

                                Manager

                                5/15/2023

                                The Reserve at Tontitown
                                Thank you so much for leaving us a review! We are so glad to hear that you have been enjoying your living experience with us at The Reserve at Tontitown. We work hard to make sure that all of our residents receive exceptional service and thoughtful communication throughout the entirety of their lease term with us so we are so happy to know we have been living up to those expectations. Please don't hesitate to get in touch with us if you ever need anything as we are always here to help make you feel comfortable and happy!

                                Updated Review

                                Review Author Icon

                                Resident 1085099

                                Verified Resident 2022 - 2023

                                5/15/2023

                                Lovely complex! Spacious floor plans, accommodating staff, and friendly neighbors. I reached out to maintenance for an issue with my smoke alarm and it was fixed the next day. The staff work hard to make you feel at home, they have fun get togethers for… See More >
                                  Manager

                                  5/15/2023

                                  The Reserve at Tontitown
                                  Thank you so much for leaving us a review! We are very glad to hear that you have been enjoying your living experience with us at The Reserve at Tontitown. We work hard to make sure all of our residents receive exceptional, friendly service on a daily basis. Please don't hesitate to reach out in the future if you ever need anything from us, we are always here to help!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1087489

                                  Verified Resident 2021 - 2023

                                  5/13/2023

                                  It's alright. Lots of dog poop everywhere when walking around. Poop bag holders dont get filled unless requested. Holes in the dog park where filled with mulch and tree branches and that obviously was ineffective. People are nice enough and it's mostly quiet. Air filters… See More >
                                    Manager

                                    5/15/2023

                                    The Reserve at Tontitown
                                    Thank you for leaving us your honest review. We appreciate your candid feedback and are very sorry to hear that you have had a negative experience with us at The Reserve at Tontitown. Our team works hard to provide an exceptional living experience for all of our residents and we are deeply disappointed to know we have fallen short of your expectations. We take your concerns very seriously and would appreciate the opportunity to speak with you directly in order to address them immediately and understand how we can do better in the future.
                                    Review Author Icon

                                    Resident 1140319

                                    Verified Resident 2021 - 2023

                                    5/12/2023

                                    Apartments are comfortable and very well cared for. In short all one could ask for. The staff is extremely helpful and polite. Could not ask for better. The facilities are complete with every amenity available.

                                      Manager

                                      5/15/2023

                                      The Reserve at Tontitown
                                      Thank you for taking the time to share your feedback with us. Here at The Reserve at Tontitown, we are always striving to provide our residents with a 5-Star experience, so if there is anything that we can do to improve your time here, please let us know.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1021460

                                      Verified Resident 2021 - 2023

                                      5/12/2023

                                      The apartments are clean and I have had no issues with the staff - My issues are construction, location, and cost related. 7 months out of the year, the property smells like the city dump since it is downwind of it by approximately 3 minutes… See More >
                                        Manager

                                        5/12/2023

                                        The Reserve at Tontitown
                                        Thank you for taking the time to leave us your feedback. We are very sorry to hear that you have had a negative experience. We would appreciate the opportunity to speak with you directly. Please give us a call at your convenience.
                                        Review Author Icon

                                        Resident 1140251

                                        Verified Resident 2022 - 2023

                                        5/12/2023

                                        It's been great! The staff is super helpful, the community areas are well maintained, the neighbors are very respectful. The apartment itself is also very spacious and designed nicely. I have loved living here.

                                          Manager

                                          5/12/2023

                                          The Reserve at Tontitown
                                          Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoy living here. Our staff works extremely hard to provide all of our residents with the best possible experience! We look forward to seeing you at our next resident event!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1022009

                                          Verified Resident 2021 - 2023

                                          5/12/2023

                                          It has been okay. But recently for the first time ever I was a little late on the rent because it increased so much and got bombarded with letters of eviction threats. Absolutely ridiculous. Each year the rent has gone up way more than it… See More >
                                            Manager

                                            5/12/2023

                                            The Reserve at Tontitown
                                            Thank you for your candid review. We're sorry to hear that you're disappointed. Please give us a call so we can have a discussion.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1083147

                                            Verified Resident 2021 - 2023

                                            5/8/2023

                                            My time spent at the Reserve was very pleasant! Aside from a few unchangeable circumstances, I never had any issues to report about the living condition or the staff. Both have been very helpful and extremely pleasant to work with! Specifically Sherrie, she does a… See More >
                                              Manager

                                              5/8/2023

                                              The Reserve at Tontitown
                                              Thank you for your valuable feedback and the 5 star review! We are thrilled to hear that your experience with The Reserve at Tontitown was a positive one. Our office hours do change with daylight savings time so going forward we'll be sure to notify residents of that change.
                                              Review Author Icon

                                              Resident 1138710

                                              Verified Resident 2021 - 2023

                                              5/8/2023

                                              I lived at The Reserve at Tontitown for almost 2 years, and I loved it before management changed. Moving in here was nice at first, but they are VERY strict with their rules. They have a dress code for the pool and a no drinking… See More >
                                                Manager

                                                5/8/2023

                                                The Reserve at Tontitown
                                                Thank you for taking the time to leave us your feedback. We are incredibly disappointed to learn of your dissatisfaction. Our team is dedicated to providing all of our residents and visitors with exceptional, friendly service when in our community and we are truly sorry if we have fallen short. Our current office hours are 9-6 and there is always someone in the office. Anytime you call and don't get an answer, please leave a voice mail. We will get back to you that same day, as soon as possible. Thank you for being a valued resident.

                                                Updated Review

                                                Review Author Icon

                                                Resident 1085244

                                                Verified Resident 2022 - 2023

                                                5/1/2023

                                                These apartments are great I love it here the people are nice the landlord and the reception are great they will help you how ever they can if they can and the MAINTENANCE MEN are wonderful and quick the grounds couldn't look any better thinks… See More >
                                                  Manager

                                                  5/2/2023

                                                  The Reserve at Tontitown
                                                  Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoy living here. Our staff works extremely hard to provide all of our residents with the best possible experience! We look forward to seeing you at our next resident event!
                                                  Review Author Icon

                                                  Resident 1136357

                                                  Verified Resident 2022 - 2023

                                                  5/1/2023

                                                  My experience has been okay. Maintenance is usually very quick when there is an issue. However, recently they came into our apartment to fix the washer, didn't tell us they came by and fixed it, and didn't leave a note of any. Kind so we… See More >
                                                    Manager

                                                    5/1/2023

                                                    The Reserve at Tontitown
                                                    Thank you for your candid feedback. We are sorry to hear that you've had a recent bad experience with our maintenance team. We would love to speak to you directly regarding this. We understand that change is hard and would like to better explain the convenience fee as it does include charges other than water. Please feel free to reach out to the office anytime with any questions or concerns.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Ample Open Parking Available
                                                    • Attached Two Car Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $200. Rent: $20. Restrictions: Breed restrictions apply. Pets must be at least 1 year old.. Pet Limit: 1. Comments: 1 large dog over 25 lbs. Pet rent is $20 per pet per month.
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                                                    • Cats Allowed
                                                      Fee: $200. Rent: $20. Restrictions: Pets must be at least 1 year old.. Pet Limit: 2. Comments: Pet rent is $20 per pet per month.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $200. Rent: $20. Restrictions: Breed restrictions apply. Pets must be at least 1 year old.. Pet Limit: 2. Comments: May have 2 dogs both must be under 25lbs. Pet rent is $20 per pet per month.
                                                      Less Info
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                                                    Other
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Guest Room
                                                    • High-Speed Internet
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Storage Space
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                                                    Leasing

                                                    The Reserve at Tontitown is a luxury apartment, and duplex community located along Henri de Tonti Boulevard (State HWY 412 & Klenc Road) Arkansas. Managed by Winfield Property Management, The Reserve at Tontitown offers a unique living experience to the Tontitown community. Enjoy luxury living, with ample access to shopping, restaurants, and entertainment! We offer stainless steel appliances, vinyl plank flooring, and in suite laundry. We pride ourselves in offering fabulous amenities, such as our climate controlled storage facilities. Relax next to our pool or get some exercise by swimming a few laps or taking advantage of our fitness center. The Clubhouse also offers a party room for gatherings, as well as, an outdoor cabana for all your entertaining needs. Call us today for availability and make The Reserve at Tontitown your next home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Winfield Property Managment

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Reserve at Tontitown Rated?
                                                    Based on 120 number of votes by renters, The Reserve at Tontitown is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Reserve at Tontitown?
                                                    The Reserve at Tontitown is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Reserve at Tontitown is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at The Reserve at Tontitown?
                                                    The Reserve at Tontitown is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is The Reserve at Tontitown?
                                                    The Reserve at Tontitown is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    The Reserve at Tontitown is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at The Reserve at Tontitown?
                                                    The Reserve at Tontitown is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 0.93 days to their community reviews in the past year.
                                                    Who manages The Reserve at Tontitown?
                                                    Winfield Property Managment
                                                    What is the pet policy at The Reserve at Tontitown?
                                                    Dogs Allowed
                                                    Fee: $200
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply. Pets must be at least 1 year old.
                                                    Pet Limit: 1
                                                    Comments: 1 large dog over 25 lbs. Pet rent is $20 per pet per month.
                                                    Cats Allowed
                                                    Fee: $200
                                                    Rent: $20
                                                    Restrictions: Pets must be at least 1 year old.
                                                    Pet Limit: 2
                                                    Comments: Pet rent is $20 per pet per month.
                                                    Dogs Allowed
                                                    Fee: $200
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply. Pets must be at least 1 year old.
                                                    Pet Limit: 2
                                                    Comments: May have 2 dogs both must be under 25lbs. Pet rent is $20 per pet per month.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Reserve at Tontitown

                                                    (800) 657-5633

                                                    February 2024

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                                                    The Reserve at Tontitown is an apartment in Springdale in zip code 72762. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,099 - $1,699. Nearby cities include Lowell, Fayetteville, Rogers, and Bentonville.

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