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Ashton Pointe

12175 W McDowell Rd, Avondale, AZ 85392
12175 W McDowell Rd, Avondale, AZ 85392
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Ashton Pointe

12175 W McDowell Rd

Avondale, AZ 85392

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Ratings & Reviews (34 Reviews)

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Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2019
It's a beautiful community maintenance are right on point the only thing that ruins this community is the office staff. They are very rude, but other than that the property is fantastic! They should have more professional staffs. See More
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Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2019
Me and my husband went to go see the model apartment and we liked the size and how everything is. the community seemed like its calm and that's good. I recommended this apartment to my dad and he loved it too once I showed him and… See More
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Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2019
I love it the best place to live Staff is all some Nabors friendly It's a very quiet place the maintenance man are awesome I'm in a very helpful any problems they deal with it right away I mean I love to stay here for another… See More
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Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/21/2019
I love living here staff is so professional have always been up front with me and sweet. I have walked around and have seen maintance do there thing but having to clean up after dirty don't care people it's sad to see, how can people be… See More
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Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2019
Can I leave 0 stars? My daughter lives in this community. Don't be fooled by the pictures. You can smell weed as soon as you drive up. The trash overflows out of the dumpsters, they charge you for stairway lights? LOL and the property managers will… See More
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Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2018
Lookin to move soon, this place is at the top of my list, like how i can do everything from the website. Makes it easy since i work a crazy schedule. Looks to be in great shape and i like that they are updating the amenities… See More
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kellyd2 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/29/2017
This has got to be the absolute worst community I have EVER lived in. Staff literally doesn't know anything and they are not at all helpful. They put a girl in the office by herself and she gives information but has no idea what the actual… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2016
Select another apartment! Under Alliance Company this complex has gone down. No hot water for days, flooded apartments due to burst water heaters, water turned off for days, disposal blocks every time so cheap stinking apartment for 5 days waiting on maintenance, pool closed in heat… See More
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jru1972 • Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2016
Friend just moved in here, what a great place. Clean manicured property with top knowledgeable employees that care about you and your apartment/house. Place has everything but a carwash! See More
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ohkay93 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2016
My roommate and I moved here recently. We rented at Ashton Pointe because how beautiful it is from the outside and the B1 floor plan really suited us. After moving in it's been pretty great! We've met a few of our neighbors and they're really friendly.… See More
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twinsis • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2016
Since the new company has taken over, walking in the front office is so different. Too many staff members in the office, yet no one is well informed about what they took over. They aren't sincere when it comes to friendliness. Sandy, Carla, Gisselle and even… See More
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Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2015
Today 7/18/2015 I visited Ashton Pointe apartment homes, and I was very Impressed.. Shay Campbell in the office was very helpful.. she answered all my questions and made me feel very welcome... She was very professional and respectful. Thanks Shay See More
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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/29/2013
I went in to see these apartments twice. Noellia and Carla were very helpful. Answered all our questions, took time to show several models etc. Andrea had the personality of a broom. She was very unfriendly BOTH times I went in. She seemed totally put out… See More
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Ashton Pointe Manager

01/21/2014

Dear Anonymous, My apologies for not responding to your comment sooner. I for some reason did not receive this review in my emails, but would like to respond to your concerns. I am sure at this time you have most likely found a new home and I hope you are settled in and happy. Our team at Ashton Pointe strives to offer our residents the best service, well maintained amenities and grounds, fun activities and just a great place to call home! If for any reason we did not make you feel invited to join our community; I apologize. If by chance you may still need a home or may need one in the future, we would love to invite you back! Have a wonderful day! Sandy McKee Community Manager

araujoram61 • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2013
I never had any huge problems, Its a very nice community, love the apartment I live in. love the gym, love the pool. I still have about 4 months left until my lease ends. As for the the gates being open all the time... Don't really… See More
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Ashton Pointe Manager

10/25/2013

Thank you for your feedback we are so happy that you have been so happy with your experience living in a P. B. Bell Community. ~Management

unhappy_renterA.K. • Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/20/2013
*** DO NOT RENT HERE!!!*** Hello future renters, I hope that you really take this review seriously, and those reviews that you will read on Ashton Pointe because they are very true. I am not one to write reviews on anything, but this place is worth… See More
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Ashton Pointe Manager

06/26/2013

Dear Unhappy Renter, I would like to first apologize if the leasing consultant offended you and portrayed anything less than professionalism. The leasing consultant you are referring to is one of the top Leasing Professionals in our company, so you can understand the shock of this poor review. As the community manager I take great concern when I hear a review that reflects negatively towards the community or my staff and I would like to extend myself to personally give you a tour of our community as you left before seeing our wonderful grounds. Yours for Better Living, Sandy McKee Community Manager

Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/16/2013
My time and ashton pointe was one of smoke and mirrors. When I did my initial tour of the complex everything seemed too good to be true. It was quiet and beautiful, the staff was amazing and the price was exactly what I was looking for.… See More
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Ashton Pointe Manager

06/28/2013

We apologize if your experience at Ashton Pointe has not met your standards. P. B. Bell prides itself on customer service and would like to apologize for any misfortunes you have endured. There is a new manager and assistant manager at this property ready to assist all residents. Please reach out to office staff if you ever have questions or concerns. ~Management

bennysgirl0727 • Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2013
Applied for an apartment at establishment. My fiance and i waiting a week for complete verification to move in after posing $179 for holding and admin. I have service dog, they had me jumping thru hoops to prove my dog is for a disability unseen by… See More
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ScrapitDigi • Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2013
Wow!.. I was reading the reviews and wondering if those folks were living in the same apartment complex as me. I have lived her for almost 2 years and will be renewing for the 3rd year soon. This is home, it is quiet, people are friendly,… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/20/2012
Do not rent here! The women that work in the front office are rude and no help! My apartment got broken into in broad daylight after only living here for a month on top of that the manager sent me a letter charging me for my… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/12/2012
Lived here for a few months now and the apts look amazing, but the management sucks. I went into the office one day to talk to one of the workers/ managers and they didn't know I was in there and they talked total smack about residents.… See More
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Ashton Pointe Manager

09/13/2012

Dear Anonymous, I encourage you to please come into the office, as I would appreciate details on your comments so that they can be researched and addressed if need be. We take pride to provide service to everyone that is outstanding and if ever this is not the case, we are always looking at way to improve them. Management is in the Leasing Center Monday - Friday between 9 a.m. and 5 p.m. Thank you.

retiredrenter81 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2012
I live at Ashton Pointe and have for about 8 months. I have read some of the posted reviews and can't believe some of those people are talking about the same place I live at. I have found the women in the office very professional and… See More
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Ashton Pointe Manager

09/04/2012

John, Thank you so much for your kind words. Although we recongnize that we are not perfect, the entire team does try very hard to keep the community and your home in a condition that you can feel proud of. Thank you in advance for your recommendations to family and friends.

Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2012
I would say my first year at Ashton Pointe it was a clean, secure and affordable place to live. Then the second year the rent prices went up ridiculously, the front office never returned phone calls, actually today I had to call 3 times to get… See More
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Ashton Pointe Manager

09/04/2012

Dear Christopher, We pride ourselves in providing fast and professional service to everyone. I apologize if you have had difficulties reaching us when you needed to. We are a fast pace office and unfortunately we are not always available to answer our telephones. We take the needs of those who are in our office very seriously and we have made a business decision not to answer a phone call while helping another resident or prospect. But we do take pride in returning calls promplty. Realizing that we are not perfect and can make human errors (which sounds like may have occured with one of rental payments). But from what I can see it was rectified in a timely fashion. It is not our management style to ever threaten anyone. We strictly remind all prospects and or residents of the policies. We are sorry if you mistook that in a negative tone. We have a beautiful community and a dedicated team who are each here to make sure that your living experience is a favorable one. We thank you for your military service and hope you remain safe.

whitney6969 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2012
The ladies in the office are stuck up and rude... they discriminate against young couples and oh Ya they lie about everything to save themselves. They basically told me to get lost cuz they are having a party. Incompetent and rude.. do not rent here!!! See More
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Ashton Pointe Manager

09/04/2012

Dear Whintey, I am so sorry if you felt slided on Thursday. We were in the back celebrating my 50th birthday with cake and I probably showed too much excitement when I received a gift of Cardinals vs. Broncos tickets for that nights football game from ym awesome team. I do know that one of my team members came out right away and helped you, we are so glad that you renewed your lease with us. But in no means did we mean for my excitement to come off as offensive to you. Next time you are in the office, please say Hi and I would like to apologize in person to you.

sosrenter121209 • Prospective Resident Visited 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/03/2012
The ladies in the office are very rude and fake. As soon as you walk into the office you feel the negative vibe. All the ladies huddle in the back office until they feel like coming out to greet you. I told them I was new… See More
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Ashton Pointe Manager

08/03/2012

Our professional team invites you back 7 days a week to experience all that we have to offer at our community. Our team works very hard to make everyone feel welcomed in our very busy office. If you ever felt slided in any way, we apologize and will try harder in the future not to have anyone have to wait on us.

Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2012
I have lived at Ashton Pointe for almost a year now, let me tell you I am so excited for our lease to be over. At first clance the community looks like a luxury apartment complex. Once inside talking to the staff you could tell that… See More
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Ashton Pointe Manager

07/19/2012

Dear Anonymous, We are sorry to hear that you have been unhappy. As we strive to keep the community nice for everyone we appreciate that we are not perfect and will continue to try harder. As far as rules for the amenities, yes they are the same for everyone. Should you ever have a challenge with a neighbor not following the rules, please call our after hours service and our Courtesy Patrol Officer will be happy to deal with the incident. As a reminde,r Thursday mornings is your communities landscaping contractor day. Due to the heat they do start at 7am in efforts to finish by early afternoon. We welcome you in the Leasing Center to discuss any additional concerns you have and or if I have not completely answered these for you. We look forward to meeting you.

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
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Features & Amenities

Laundry

  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,195

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $757

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,347

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,695

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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What is security like?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Ashton Pointe?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ashton Pointe?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Ashton Pointe?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

What is the pet policy at Ashton Pointe?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Ashton Pointe Gallery

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Ashton Pointe

Provided by Property Management

Management Photos (6)

  • (Manager photo uploaded on 08/26/2010) Image of Ashton Pointe in Avondale, AZ
  • (Manager photo uploaded on 08/26/2010) Image of Ashton Pointe in Avondale, AZ
  • (Manager photo uploaded on 08/26/2010) Image of Ashton Pointe in Avondale, AZ
  • (Manager photo uploaded on 08/26/2010) Image of Ashton Pointe in Avondale, AZ
  • (Manager photo uploaded on 08/26/2010) Image of Ashton Pointe in Avondale, AZ
  • (Manager photo uploaded on 08/26/2010) Image of Ashton Pointe in Avondale, AZ

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 08/21/2011) Image of Ashton Pointe in Avondale, AZ
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