Review History for preppichul0

Bella Mirage


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preppichul0

Resident 2014 - 2015

12/17/2016

Feb 2014-March 2015. I enjoyed greystar staff, i had no complaints, no problems. I was supposed to terminate my lease early, i took a buyout at my job and was offered a job in GA. I put my notice to move out in October, because i didnt know when my layoff would start at my job. I finally got my layoff date of Dec 19th, 2014, i then got a call that my mother who was supposed to move with me had passed away Dec 22. I immediately got in my car and drive to Ohio for her services and to be with my younger brother and sister. I came back mid January to an entirely new staff. The new management and staffing team couldn't even find where my packages that had been dropped off for me while i was gone, i had to call fed ex 3 times and walk to the office each time. Finally yhe old manager of Greystar had told them she told them where stuff would be in the first place. So after spending all of my moving money in Ohio. I had about $2k left and had a decision to make of either just staying another month or finding a new place. I knew i had a credit of $500 because i overpaid each month to build up just in case of an emergency. I called to adk how much it would be to stay another month and was told $1075, which i thought was crazy so i told the lady I'd call her back. I ended up just moving in with my gf's mom in Temp until i found a place and dropped off the keys. A couple weeks later i received an email from the manager Veronica that i was late on the rent and I'd be taken to court if i didn't pay, i then told her she's crazy because i left my keys and signed the paper to move out. She finally found my file and told me she'd send me the bill and i told her they owed me a check, after going through my storage to find a copy of my handwritten move out notice from October, i emailed it to her, because she told me i owed a $1075 balance for not giving a 60 day notice. (It's funny how the charges minus my credits equalled to the $1075 they wanted to charge me to stay another month.) After making many trips showing her the actual copy and watching her "look" through my file, she told me she neithet found the apartments letter they send out asking if you'd like to renew your lease or not nor could they find the top half of my written request. She told me Greystar must have misplaced it and there's nothing she could do. I asked for corporate's number and she said all they had was an email. After emailing them, i got no response. I finally let it go, because i was going through enough. When i went to apply for a new apartment in Tempe, i was denied because of this sorry management team and lost out of $80 app fees. I finally found a place and had to pay $500 deposit fee and my rent is ridiculous. So i emailed the corporate again and received an email from a different manager who said the lady i had been dealing with was no longer there and wanted copies of all my emails so she could possibly help me. Im still left with this on my credit report and my rental history, I'm sure the manager knows who i am or maybe not because they are thee MOST unorganized sorry excuse for a management team. Do NOT rent from these people.

    Review 166 out of 336

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