Ratings & Prices for Crystal Springs, Avondale, AZ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3
Safety	3.3
Office Staff	3
Maintenance	3
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (69 Reviews)

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BHarper9 • Resident • 2020

07/22/2020

I moved in mid March during the pandemic and the staff has been so helpful. The manager Miss Brandi went above and beyond helping me sign the lease and walking me through the whole process. The office have all been so great and the community guest… See More

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Resident • 2020

03/22/2020

Got lied to in the beginning. The apartment looked nothing like the model one. Grounds are dirty. Not enough dog bins so poop everywhere, roads are ugly needs a lot repairs, parking is bad not enough spaces, some residents are so disgusting you can smell their… See More

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Prospective Resident • Visited 2020

03/11/2020

Disappointed. We went to view apartments to possible renting but they did not take my current roommates tribal ID as valid credentials and told us he will not be "allowed" to enter the vicinity because it does not "work" with their systems. We had this problem… See More

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Resident • 2016 - 2019

09/29/2019

Great location, very nice amenities, and friendly staff. Ignore the reviews from prior to July 2019. A lot has changed since then. I've been living here since 2016, and things have only been getting better.

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Crystal Springs Manager

10/09/2019

We appreciate you sharing your comments! Our residents' opinions are extremely important to us at Crystal Springs.

Resident • 2012 - 2019

08/13/2019

Everybody is nice and kind. I dont have any problems with anyone Ive lived here since 2012 and plan on staying here longer. This is my home and love where I am at. I would highly recommend living here.

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Crystal Springs Manager

09/05/2019

Thanks for sharing your opinion of Crystal Springs, Anonymous! We appreciate you choosing to make your home with us for the past 7 years and hope we continue to exceed your expectations! Megan Jacobson ' Property Manager

Resident • 2019

05/13/2019

Great place to live! I have lived here for 3 years the staff is very friendly and welcoming. Maintenance requests are completed pretty quickly. The pools get cleaned every morning and they have multiple things for the residents to utilize. The pricing is reasonable and makes… See More

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Crystal Springs Manager

05/20/2019

Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. If you ever have any questions, comments or concerns, please don't hesitate to reach out! Megan Jacobson ' Property Manager 623.322.4200

Resident • 2018 - 2019

02/04/2019

Please listen and take heed to the negative comments. DO NOT MOVE HERE. YOU WILL BE SORRY. I didn't listen and took their comments for granted. YOU WILL BE SORRY. No AC. Harassing Neighbors. Dog Poop everywhere. Roof leaked in three places . I emptied buckets.… See More

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Crystal Springs Manager

03/08/2019

Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. I would like to help turn your negative experience into a positive one, and would love to speak with you in person. Please let me know which date and time would work for you so that we may discuss what I can do to help. Thank you, Megan Jacobson ' Property Manager of Crystal Springs 623.322.4200 [email protected]

Forrest_C341 • Resident • 2018

06/14/2018

DO NOT EVER RENT FROM THIS COMPANY OR IN THIS COMPLEX. All the way up to corporate and these people are still thieves. Around the beginning of May, we got a letter in our door with the options to sign to renew or not. It also… See More

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Crystal Springs Manager

06/21/2018

Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you providing this information so we can improve upon our services. Crystal Springs

Resident • 2016 - 2017

08/01/2017

I recently moved out of Crystal Springs Apartments in Avondale, Arizona during my stay I have had nothing but problems with both the management and the maintenance. The first issues was during the summer our AC went out and there was no quick response. Second they… See More

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Crystal Springs Manager

08/17/2017

Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. I wasn't working at the property at that time but am certainly happy to discuss your concerns if you are willing to talk with me. If so, please contact the office and we can set up a date and time that works, even if by phone. Thank you, Megan Jacobson ' Property Manager Crystal Springs 623-322-4200 [email protected]

Resident • 2016 - 2017

07/26/2017

Crystal Springs 10+ Crystal Springs 2.4 57 reviews · 0.1 mi Apartment building in Avondale, Arizona OVERVIEWREVIEWS 1 of 2 CALL DIRECTIONS SAVE WEBSITE 11885 W McDowell Rd, Avondale, AZ 85392 Suggest an edit Know this place? Answer quick questions OK CLOSE Reviews from the web… See More

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Crystal Springs Manager

08/17/2017

Anonymous, we're sorry to hear about your experience at Crystal Springs. If you would like to discuss your concerns, please contact the office and I would be happy to set up an appointment with you. Thank you, Megan Jacobson ' Property Manager Crystal Springs 623-322-4200 [email protected]

Dvnone • Resident • 2014 - 2017

05/21/2017

I've lived here going on 3 years , its pretty mellow, grounds are kept well and maintenance if called respond pretty quick. Today I'm at the pool and I have to say that it is lovely! The pool is clean, the water looks blue and it… See More

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Crystal Springs Manager

07/17/2017

Thank you for your feedback, Dvnone! We truly appreciate your kind words. If there is anything I may assist with, please don't hesitate to reach out to me. Thank you, Megan Jacobson Property Manager 623.322.4200 ' [email protected]

[email protected] • Resident • 2015 - 2017

01/09/2017

Seriously. It's a joke! If you are ------ it will work well. They are one excuse after the next, nothing ever changes. The apartments are ------. The water pressure is horrible. In summer you will be infested with mosquitoes and ants. They let every dog breed… See More

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Crystal Springs Manager

09/10/2017

[email protected], thank you for leaving this detailed feedback about your experience as a resident of Crystal Springs. I'm happy to sit down with you and discuss your concerns. Please let me know when you are available and we can either speak over the phone, in person or communicate via email. Thank you, Megan Jacobson ' Property Manager 623-322-4200 ' [email protected]

Resident • 2014 - 2016

12/30/2016

Ive lived here for about two years and overall it has been a good experience. At least until the property came under new management. Since then the gates (broken) have not been repaired (its been months) for a good month and a half no one did… See More

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Crystal Springs Manager

12/21/2018

Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. I'm assuming you are no longer residing at Crystal Springs, but if you are ever in the area, I would love to show you our renovations and improvements we have made throughout the property. Thank you, Megan Jacobson ' Property Manager of Crystal Springs

Verified Resident 205073 • vrp • 2015

12/16/2015

I have lived here at Crystal Springs about one month. It is a decent apartment community for the money. Management keeps the property up well. I have put in several maintenance requests, and they were all taken care of immediately... Nice! I noticed some of the… See More

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Verified Resident 204933 • vrp • 2015

12/15/2015

This Apartment Is Amazing. On Paper The Floor Plan May Look Skeptical But In Person Is Looks Fantastic. Tons Of Space In The Living Room And Kitchen. The Place Has A Natural Home-y Feel And Staff Is Extremely Nice And Helpful. Love It Here And Highly… See More

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Verified Resident 203579 • vrp • 2015

12/09/2015

Moving in was very easy. The whole process was explained when we first came in through the doors to aak for information. We decided to go with this community because of the friendliness we had experienced here. We had been to several other places and it… See More

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Crystal Springs Manager

12/09/2015

The entire staff here at Crystal Springs would like to thank you for the great review. We love talking to our prospects and residents so feel free to visit us anytime. This also shows us that all our hard work to ensure your experience does not go unnoticed!

Verified Resident 203558 • vrp • 2015

12/09/2015

Great staff was a must. Last apartment complex I was in was a disaster. Thank you all for being courteous. My Maintenance gets taken care of on time. I would take ti see the security gates working better. Often they are broken and dont close See More

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Crystal Springs Manager

12/09/2015

We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, and for sharing your concern. We would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 623.322.4200 or come into the office. We look forward to speaking to you and coming up with a solution.

Verified Resident 192772 • vrp • 2015

10/22/2015

The move in was a little bit difficult because the only option i had was an upstairs apartment, but so far i do like the apartment complex. & i hope i continue to like it here and hopefully besides some little maintenance issues, everything continues to… See More

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Crystal Springs Manager

10/22/2015

The entire staff here at Crystal Springs would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed!

Verified Resident 192054 • vrp • 2015

10/20/2015

Parking is too far from my apartment not good when you have groceries and very few uncovered parking spaces available. It's very hard to find parking at night if you have more than 1 vehicle you have to park outside the gates which is unsafe See More

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Crystal Springs Manager

10/22/2015

Thank you for your comments-they only will help us get better! We're always open to ideas on how to improve the property and your living experience. In an effort to provide optimal parking for our residents, we regulate the time, manner, and place of all vehicles. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at (623) 322-4200 or [email protected] We look forward to speaking to you and coming up with a solution.

Verified Resident 182826 • vrp • 2015

09/11/2015

ok.........................................................

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jilliangarm • Resident • 2014 - 2015

06/22/2015

The apartment was on the smaller side in my experience, but being so close to UTI likely gives it the advantage of always having customers willing to pay for location. It's right off the highway, convenient since it isn't close to anything. Seriously. You're set for… See More

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Crystal Springs Manager

12/21/2018

Jilliangarm, we appreciate you taking the time to leave feedback about your resident experience! We have made several changes to Crystal Springs since 2015 and I'd love the opportunity to show you around if you still live in the area. Thank you, Megan Jacobson ' Property Manager of Crystal Springs

Resident • 2006 - 2014

08/03/2014

I have lived in Crystal Springs for 8 years. The property is nice. Although, with so many management changes its looking a little run down. The apts are nice. Inside, they are clean and spacious and pretty good size. Although it takes a little longer for… See More

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Crystal Springs Manager

12/21/2018

Anonymous, thanks for your feedback! We at Crystal Springs always enjoy hearing from residents, and we appreciate your thoughtful comments. Are you still residing at Crystal Springs? If so, I hope you are excited about the recent renovations. If not, please stop by one day if you're in the area and see everything we've done! Thank you, Megan Jacobson ' Property Manager of Crystal Springs

JessGartland • Resident • 2014

08/01/2014

I have had a great experience at this Apartment Community because of Diana! She was the one who originally showed me around and I was very pleased with her service and community. She was quick and efficient! When I went back to apply for the apartment… See More

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Crystal Springs Manager

12/21/2018

Jessgartland, we appreciate you taking the time to leave feedback about your resident experience! Thank you, Megan Jacobson ' Property Manager of Crystal Springs

mrsoldred • Resident • 2010 - 2013

11/17/2013

If you smoke beware!!!!!!!!! This place will put the screws to you when you move out!!!!! If they don't want you smoking in the apartments then they should make them non smoking apartments or disclose to you that you will be charged a large amount, close… See More

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Crystal Springs Manager

12/21/2018

Thank you for your feedback mrsoldred! We are now managed by Avenue5 Residential and I think you would be impressed by the renovations and team we now have in place. I'd love to show you around if you're ever in the area! Thank you, Megan Jacobson ' Property Manager of Crystal Springs

katedwards63 31358 • vrp • 2013

10/01/2013

From the day I moved in to this apartment, they have lied!! They show you a beautiful model but your apartment is dirty, broken appliances, and many issues including bed bug infestations. My apartment had a previous tenant that had a bedbug infestation and they allowed… See More

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Crystal Springs Manager

12/21/2018

Katedwards63, we regret that you had a negative experience with us. We have made several changes since 2013 and I'd love the opportunity to show you all of our renovations and introduce you to our new staff if you're ever in the area. Thank you, Megan Jacobson ' Property Manager of Crystal Springs

•

Updated Review

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Features & Amenities

Laundry

Full Size and Washer and Dryer

Parking

Covered Parking
Garage

General

9' Ceilings
Additional Storage
Alarm Ready
All Homes on Corner Location
Built-in Wine Cabinet
Dog Park
Faux Wood Flooring
Fire Alarm and Sprinkler Systems
Fireplace
Fitness Center
Full Kitchen
Gas and Charcoal Grills
Gated Access
On-Site Maintenance
On-Site Management
Pet Friendly Community
Playground
Pool
Premium Interior Paint
Private Entry
Public Transportation
Roman Tubs
Short Term Lease Available
Spa
Spacious Balcony or Patio
Tiled Shower
Upgrades Available
Walk In Closets

Pets

Dogs Allowed
Comments: Crystal Springs welcomes pets but limits to two per home. Please note that residents will be required to pay a $200 initial pet fee along with a $250 deposit. Additionally, monthly rent increases by $30 per pet. Breed restrictions do apply. Contact the friendly leasing office for more details.
Cats Allowed
Comments: Crystal Springs welcomes pets but limits to two per home. Please note that residents will be required to pay a $200 initial pet fee along with a $250 deposit. Additionally, monthly rent increases by $30 per pet. Breed restrictions do apply. Contact the friendly leasing office for more details.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
739 - 745
Available
Avail.
9 Units
Model
One Bedroom A1 A3

View Floor Plan

Price
Price
N/A
SQ. FT.
787
Available
Avail.
N/A
Model
One Bedroom A2

View Floor Plan

Price
Price
N/A
SQ. FT.
822
Available
Avail.
1 Units
Model
One Bedroom A4

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2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
990
Available
Avail.
5 Units
Model
Two Bedroom B1

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Price
Price
N/A
SQ. FT.
1,051
Available
Avail.
5 Units
Model
Two Bedroom B2

View Floor Plan

Price
Price
N/A
SQ. FT.
1,076
Available
Avail.
6 Units
Model
Two Bedroom B3

View Floor Plan

Price
Price
N/A
SQ. FT.
1,085
Available
Avail.
3 Units
Model
Two Bedroom B4

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,176
Available
Avail.
N/A
Model
Three Bedroom C1

View Floor Plan

Price
Price
N/A
SQ. FT.
1,216
Available
Avail.
N/A
Model
Three Bedroom C2

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

These exceptional custom apartment homes for rent in Avondale, Arizona were created without compromise. Stylish and energetic, our amenities are designed for those who like to reward themselves with the best life has to offer. Living close to I-10 puts you within easy access to all sections of town. Each of the 50 two-story buildings are made with superior materials, resulting in a custom home look and feel. Crystal Springs has a number of first class amenities including three resort-style pools and two spas, an on-site fitness center and resident lounge. With newly added Arcade/Game Room, an updated Entertainment/TV room, a completely redesigned Clubhouse that now includes a gourmet kitchen and nice seating area. Each pet-friendly apartment features ceramic-tiled or wood plank entryways, kitchens and bathrooms. Many of our homes feature unique details including built-in wine racks, garden tubs and entertainment niches. Schedule a tour today to learn more!

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Crystal Springs?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Crystal Springs?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Crystal Springs?
The community is rated 3.3/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

What is the pet policy at Crystal Springs?
Dogs Allowed
Comments: Crystal Springs welcomes pets but limits to two per home. Please note that residents will be required to pay a $200 initial pet fee along with a $250 deposit. Additionally, monthly rent increases by $30 per pet. Breed restrictions do apply. Contact the friendly leasing office for more details.
Cats Allowed
Comments: Crystal Springs welcomes pets but limits to two per home. Please note that residents will be required to pay a $200 initial pet fee along with a $250 deposit. Additionally, monthly rent increases by $30 per pet. Breed restrictions do apply. Contact the friendly leasing office for more details.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths