Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Crystal Springs
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
We appreciate you sharing your comments! Our residents' opinions are extremely important to us at Crystal Springs.
Thanks for sharing your opinion of Crystal Springs, Anonymous! We appreciate you choosing to make your home with us for the past 7 years and hope we continue to exceed your expectations! Megan Jacobson ' Property Manager
Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. If you ever have any questions, comments or concerns, please don't hesitate to reach out! Megan Jacobson ' Property Manager 623.322.4200
Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. I would like to help turn your negative experience into a positive one, and would love to speak with you in person. Please let me know which date and time would work for you so that we may discuss what I can do to help. Thank you, Megan Jacobson ' Property Manager of Crystal Springs 623.322.4200 [email protected]
Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you providing this information so we can improve upon our services. Crystal Springs
Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. I wasn't working at the property at that time but am certainly happy to discuss your concerns if you are willing to talk with me. If so, please contact the office and we can set up a date and time that works, even if by phone. Thank you, Megan Jacobson ' Property Manager Crystal Springs 623-322-4200 [email protected]
Anonymous, we're sorry to hear about your experience at Crystal Springs. If you would like to discuss your concerns, please contact the office and I would be happy to set up an appointment with you. Thank you, Megan Jacobson ' Property Manager Crystal Springs 623-322-4200 [email protected]
Thank you for your feedback, Dvnone! We truly appreciate your kind words. If there is anything I may assist with, please don't hesitate to reach out to me. Thank you, Megan Jacobson Property Manager 623.322.4200 ' [email protected]
[email protected], thank you for leaving this detailed feedback about your experience as a resident of Crystal Springs. I'm happy to sit down with you and discuss your concerns. Please let me know when you are available and we can either speak over the phone, in person or communicate via email. Thank you, Megan Jacobson ' Property Manager 623-322-4200 ' [email protected]
Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. I'm assuming you are no longer residing at Crystal Springs, but if you are ever in the area, I would love to show you our renovations and improvements we have made throughout the property. Thank you, Megan Jacobson ' Property Manager of Crystal Springs
The entire staff here at Crystal Springs would like to thank you for the great review. We love talking to our prospects and residents so feel free to visit us anytime. This also shows us that all our hard work to ensure your experience does not go unnoticed!
We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, and for sharing your concern. We would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 623.322.4200 or come into the office. We look forward to speaking to you and coming up with a solution.
The entire staff here at Crystal Springs would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed!
Thank you for your comments-they only will help us get better! We're always open to ideas on how to improve the property and your living experience. In an effort to provide optimal parking for our residents, we regulate the time, manner, and place of all vehicles. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at (623) 322-4200 or [email protected] We look forward to speaking to you and coming up with a solution.
Jilliangarm, we appreciate you taking the time to leave feedback about your resident experience! We have made several changes to Crystal Springs since 2015 and I'd love the opportunity to show you around if you still live in the area. Thank you, Megan Jacobson ' Property Manager of Crystal Springs
Anonymous, thanks for your feedback! We at Crystal Springs always enjoy hearing from residents, and we appreciate your thoughtful comments. Are you still residing at Crystal Springs? If so, I hope you are excited about the recent renovations. If not, please stop by one day if you're in the area and see everything we've done! Thank you, Megan Jacobson ' Property Manager of Crystal Springs
Jessgartland, we appreciate you taking the time to leave feedback about your resident experience! Thank you, Megan Jacobson ' Property Manager of Crystal Springs
Thank you for your feedback mrsoldred! We are now managed by Avenue5 Residential and I think you would be impressed by the renovations and team we now have in place. I'd love to show you around if you're ever in the area! Thank you, Megan Jacobson ' Property Manager of Crystal Springs
Katedwards63, we regret that you had a negative experience with us. We have made several changes since 2013 and I'd love the opportunity to show you all of our renovations and introduce you to our new staff if you're ever in the area. Thank you, Megan Jacobson ' Property Manager of Crystal Springs
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739 - 745
9 Units
One Bedroom A1 A3
N/A
787
N/A
One Bedroom A2
N/A
822
1 Units
One Bedroom A4
N/A
990
5 Units
Two Bedroom B1
N/A
1,051
5 Units
Two Bedroom B2
N/A
1,076
6 Units
Two Bedroom B3
N/A
1,085
3 Units
Two Bedroom B4
N/A
1,176
N/A
Three Bedroom C1
N/A
1,216
N/A
Three Bedroom C2
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Crystal Springs