I have had a great experience at this Apartment Community because of Diana! She was the one who originally showed me around and I was very pleased with her service and community. She was quick and efficient! When I went back to apply for the apartment she was with another resident so a different Representative met with me. The apartment that I was interested in did get rented out in that time. While meeting with the second Representative I began to lose interest. I felt like I had to continually ask her questions to find out what other apartments were going to be available soon so I was going to continue my search for a new apartment elsewhere. As I was leaving, Diana excused herself from the other resident to check in with me. She was so friendly and enthusiastic and gave me information on an apartment that was equally as great with a better location. The price was a bit higher than what I was initially interested in but she was able to give me an explanation as of why. Throughout the process of applying Diana kept in contact with me, I never had to call her to check on the status, she stayed on top of it! I am very excited to move in! The prices are great and the size of the apartments are wonderful.
Crystal Springs Manager12/21/2018
Jessgartland, we appreciate you taking the time to leave feedback about your resident experience! Thank you, Megan Jacobson ' Property Manager of Crystal Springs