Well to start off I have been living here for a long time and I have never had a bad experience with the staff until now the manged to change the maintenance people to the point we're things are getting done in a timely manner now maybe it's time to change a certain person in the office I had an issue on 08 30 14 I had left the keys to my apt inside I went down to the office I took my daughter with me only because I could communicate properly I asked to the girl if I could have the keys to my apt she said no that she couldn't help me and she dint know if she was giving me the right set I'm in there like what do you mean I can't have the keys to my apartment she just answered that she was to busy and couldn't help me with my issue is until I saw the maintenance supervisor that was very helpful and went above and beyond to help me this issue he even gave me an extra set I hope thing change its outrageous not to be treated with decently that was just wrong