Review History for jenniferlee1973

Avana River Ranch


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jenniferlee1973

prospectiveVisited 2017

4/25/2017

I was staying with a friend for a few weeks while I was looking for my own place as I had just moved back from New Mexico. One day I was out walking my dog and I was attacked by another dog who bit me so hard 6 weeks later I have a permanent scar. I informed the office (and sent a picture), who told me there is nothing they can do about it and it's between me and the owners of the aggressive dog. The owners are denying it's their dog, even though I know it's name, saw what apartment it ran into, and talked to them after the incident to see if their renter's insurance would cover my ER visit. They also showed me paperwork where they take the dog to Banfield and it was overdue for it's shots. They agreed the bite was severe and apologized. Unfortunately, they don't have renter's insurance (which should be required) and now I'm stuck with 3K in ER bills due to the severity of the bite. I've informed the office more than once that I was attacked by an aggressive dog they are allowing to live on their property. I've been told by the manager, it's not their problem and it's between myself and the owner. I've now decided to hire an attorney and go after the complex and the owner as I have no health insurance and can't afford the bills. I also have to live with a permanent full mouth bite dog scar on my right outer thigh that can be seen when I wear shorts. This complex is also a dump. They allow anyone to live there and don't take any accountability for the residents. Most of the apartments are old with broken faucets, toilets, bathtubs, sinks and more. They allow anyone to live there without doing any kind of checks. The management did nothing to help my situation when I was not at fault. They sided with the owners who continue to claim it wasn't their dog who bit me and I can't prove it - which I can. Stay far away from this complex. The management are either kids or people who don't know how to take accountability for their residents and could care less about any issues that come up. I lived here back in 2003 and it's gone down hill fast, plus the rent is way too high for the crappy old apartments they have. Such a disappointment. I was attacked by no fault of my own and am dealing with the pain and suffering caused by an aggressive animal who the management allows to remain on the property. I hope the next time this dog attacks it isn't some kid.

    Review 69 out of 117

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