Review History for anonymous

Avana River Ranch


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anonymous

Resident 2012

7/30/2012

First off let me start out by saying that I checked out these reviews before taking a look at River Ranch Apartments. The low scores and bad reviews worried me, but then I figured it was just a bunch of grouchy people looking on the wrost side of things. I mean, if you're happy where you are you wouldn't think about reviewing, so I figured that was why there were more low reviews than good ones: Most of the people living there are happy! WRONG so so so wrong. Neighbors agree that this place is horrible, but can't move out until their lease is up. Please stay away, people are trying to warn you about this place, don't take it lightly. Nothing ever gets fixed when they say it will, they close out the service requests before the things are fixed and they aren't small things either. We had 2 really bad leaks, one in the kitchen and one in the bathroom, the water had to be shut off in those areas and they left us like that for weeks, telling us that they would get to it when they could, but they were short handed. A few weeks later when those leaks got fixed the second bathroom started leaking and they came to "fix" it. They put a tub under the sink to catch water since it wasn't bad enough to stop using, according to them. Here we are with a tub of water under out sink and all our personal items scattered elsewhere because they can't be under the sink until they came to fix it... 2 weeks later. We're now doing our own repairs when possible because it's just not worth the trouble. The people at the front office don't help out either. Honestly, my family and I have given up on complaining, and if we do need to complain, please don't go to Debbie, she is the worst! She forgets that she needs to do things or needs to let the people in charge there know about issues, and talks about people behind their back! We've heard her make coments about other residents while we were sitting right infront of her! That is just nasty, I wonder what she says about everyone else when no one is around. Also, she is always too busy to do anything, always saying they are short handed. Maybe it's time to hire more people? Or at least someone who can get the job done. I could really go on and on, but hopefully what I've stated above will be enough to help you out. Sadly we'll be here for a while, but saving up money whenever possible... we'll pay the money to brake the lease once we can afford it.

    Review 78 out of 117

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