Chandler Ridge

102 West Palomino Drive, Chandler, AZ 85225
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ApartmentRatings Property Breakdown

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3.8National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
3.8
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
3.9
Work Order
Our team's performance in responding to service requests.
45%RECOMMENDED
THIS PROPERTY
VS
75%CITY AVERAGE

Ratings & Reviews

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Verified Resident 718877 2016 - 2019 Recommended
Reviewed 11/18/2019
Overall it has been wonderful. The staff is courteous and caring. I love that there is a daily after school program and a program for seniors. I also like that there are events held for the community. My only complaint about living here would be the… See More
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Verified Resident 718238 2018 - 2019 Not Recommended
Reviewed 11/15/2019
Extremely noisey from road traffic. Due to poor door and windows. Needs upgrade on doors, patio and windows. Sounds like they are cracked open. Can hear and understand conversations going on outside if I pay attention.
Chandler Ridge Manager11/18/2019

Thank you for bringing our concerns to our attention. It is disappointing to hear that noise has prevented you from the comfort you deserve in your home. Our team appreciates your feedback as we are always looking for ways to improve our community. We want to speak with you more about this, and we encourage you to stop by our office when you have a moment. Your patience is appreciated as we work to resolve this.

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Verified Resident 715405 2013 - 2019 Recommended
Reviewed 11/08/2019
Clean and safe environment. Management and staff are friendly, courteous, and professional. Beware of hidden expenses when it comes to utilities like water and garbage disposal etc. This expenses always continue to go up and never down.
Chandler Ridge Manager11/08/2019

Dear Resident, thank you for your reassurance for a job well done. We want our residents to be proud to call Chandler Ridge home, and we are pleased to hear that your experience has been exceptional. It is important that our team provides transparency regarding our fees, and we are always here to answer any questions you may have, so please feel free to reach out to us. Your kind words have warmed our hearts, and we will keep working hard to make our community an exceptional place to live.

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Verified Resident 702414 2016 - 2019 Not Recommended
Reviewed 10/03/2019
Office staff nice. Neighborhood has gone down hill. Loud cars speeding down street. Small place for high price. Not worth the money. Gunshots right outside unit. Other people have moved out. A little better. Maintenance is quick but English is not a language they can communicate… See More
Chandler Ridge Manager10/04/2019

Hello, we understand that your experience with previous management has tarnished your impression of our community, and we would like to develop a plan to earn your trust. When you have a moment, please contact our manager directly at [email protected] so we can learn more from your experience. Your happiness is important to us, and we look forward to making your stay worthy of 5-stars!

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Verified Resident 698351 2019 Recommended
Reviewed 09/23/2019
It's been great so far just some minor issues nothing major the issues is just the norm when someone gets an apartment other than that I'll recommend people to come the neighbors are friendly schools and stores are close as well
Chandler Ridge Manager09/24/2019

Hello, we are delighted to know that you have enjoyed your time in your home. Your recommendation means a lot to our team, and we hope we will have the honor of having you here at Chandler Ridge for many years to come!

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Verified Resident 690078 2019 Recommended
Reviewed 09/04/2019
My experience wasn't the best when it comes to my initial move in process. It doesn't have anything to do with customer service but everything to do with the uncleanliness of my apartment. I've only been here a week today & maintenances been out here twice… See More
Chandler Ridge Manager09/05/2019

Hello, we apologize that your transition into our community was anything less than 5-star. We do our best to ensure our apartments are in top shape upon move in, and it is disappointing to hear that we did not do this for you. Our team would like to make this right, and we encourage you to stop by our office or contact or manager directly at [email protected] so we can go over any maintenance request that you may have pending in our system. Thank you for allowing us to address your concerns, and we hope to speak with you shortly.

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Bambi_L237 • Prospective Resident Visited 2019 Not Recommended
Reviewed 09/03/2019
If I had to give a rating it would be zero all the way. I just left a review because my kids live here. 3rd apt and the ac went out. 4 hours after calling the maintenance, man finally showed up only to tell us the… See More
Chandler Ridge Manager09/05/2019

Thank you for voicing your concerns. Our team does their best to resolve all maintenance requests promptly, and we apologize if you feel otherwise. We can assure you that our residents' comfort is our top priority, and we will continue to work to restore the happiness of your loved ones. We are always here to be of assistance so please do not hesitate to stop by our office so we can speak with you about your review privately. Again, we are sorry that we have not exceeded your expectations and we hope to talk with you soon.

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Verified Resident 688862 2016 - 2019 Not Recommended
Reviewed 09/02/2019
The apartments are small in size and there isn't much closet rrom. All of the appliances are old and they go up on the rent every year without any consideration for people who renew their lease. People let their dogs poop everywhere and they don't clean… See More
Chandler Ridge Manager09/05/2019

Thank you for taking the time to share areas in our community that may require more of our attention. We believe that our residents deserve the very best, and it is disappointing to hear that we may be falling short. Our prices are determined on extensive market value research and can vary from day-to-day, and we understand how this can be a frustrating situation. Our team is always here to answer any questions you may have, so please do not hesitate to stop by our office so we can address your concerns privately. Your feedback is appreciated, and we look forward to improving your preception of our team.

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Verified Resident 685892 2015 - 2019 Recommended
Reviewed 08/26/2019
Well my experience in this community has been really good. I have been here for several years and it has been a very good relationship with the staff in regards to any needs that we might have in dealing with our building See More
Chandler Ridge Manager08/27/2019

Hi there, we are so pleased to hear that our team has provided you with the wonderful living experience that you deserve! We are so grateful for your kind words and this fantastic 5-star rating! Thank you for calling Chandler Ridge home over the many years, and we look forward to continuing your happiness in your home.

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Verified Resident 683554 2015 - 2019 Not Recommended
Reviewed 08/21/2019
It can be quiet, the apartment rates could be decent, if your a recurring resident for more than 2years, we should get a set rate. More future residents will be willing to make this place called forever home forever. It is the center of locations for… See More
Chandler Ridge Manager08/22/2019

Hi there, although we are happy to see that you are enjoying your overall experience in your home, we would like the chance to make your stay worthy of 5-stars. When you have a moment, please feel free to stop by our office so we can address your concerns or answer any questions you may have. Your residency is appreciated, and we hope to connect with you soon.

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Verified Resident 684004 2019 Not Recommended
Reviewed 08/21/2019
I moved in April 2019. We love having the washer and dryer in our apartment. We've had a few issues but they've been handled. Our dryer was not working for a couple months (there was a birds nest in our outside vent twice). Our air conditioning… See More
Chandler Ridge Manager08/22/2019

Thank you for your feedback. We understand that you have experienced issues that have prevented you from the happiness that you deserve in your home, and our team would like to help. Please feel free to contact our community manager at [email protected] so we can begin the process of improving your comfort. Thank you for your time, and we hope to speak with you soon.

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Verified Resident 682911 2019 Not Recommended
Reviewed 08/19/2019
Apartment was dirty when I moved in. Some work had been done prior to my move in and it was not cleaned after. So I had to do a deep clean on move in (at 6months pregnant). Additionally the dishwasher was clogged and had stagnant standing… See More
Chandler Ridge Manager08/22/2019

Hello, and thank you for your thoughtful review. We apologize that your living experience has been anything less than 5-star. Hearing that your apartment was not up to standard upon your move-in is very disappointing. It is our goal to ensure our residents' happiness, and we will continue to take steps in the right direction to improve your comfort in your home. We would like the opportunity to speak with you more about your experience and hope you will stop by our office so we can connect. Our team looks forward to improving your stay.

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Verified Resident 680288 2019 Recommended
Reviewed 08/14/2019
I just moved in 8/8/2019 and so far it's was a bit of a pain. I personally sprayed the apartment prior to moving my stuff or my animal in. Still found a huge roach. After that day I haven't seen another one. I was charged $50… See More
Chandler Ridge Manager08/15/2019

Thank you for taking the time to reach out to our team. It is important that we provide our residents with a seamless transition into our community, and we apologize that we were unable to do this for you. We do our best to be as transparent as possible about all current and future renovations to our community, and we are always here to answer any questions you may have. We appreciate you sharing areas where we can improve, and we look forward to earning that star from you.

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Verified Resident 677509 2019 Recommended
Reviewed 08/12/2019
The staff is very pleasant and processional. I feel very safe on the property, overall Im satisfied with Chandler Ridge thus far. I cant wait to see the upgrades and renovations because the property could use a face lift....the new paint looks great!
Chandler Ridge Manager08/13/2019

What an outstanding review, thank you! We are thrilled to hear that you love our community and are excited about our renovations. We believe that our residents deserve the best living experience and we will always work hard to provide this for you. Your kind words are appreciated, and we are happy to have you here at Chandler Ridge.

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Verified Resident 677508 2018 - 2019 Recommended
Reviewed 08/12/2019
Quiet complex. Lots of kids. Lots of cats. Paint job could be better. I like the split floor plans. Lots of parking. Nice flooring. Location is a kind of far from freeways and entertainment. Average overall.
Chandler Ridge Manager08/13/2019

Hi there. Thank you for your honesty. We are always looking for ways that we can enhance our community, and we appreciate you taking the time to share. If there is anything you should ever need, please do not hesitate to reach out to our team. Your happiness is our priority, and we look forward to earning that last star from you.

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Verified Resident 670965 2019 Not Recommended
Reviewed 07/29/2019
I just moved into the apartment a few days ago and there are some problems. There are cockroaches that come out late at night (seemingly from the walls) and some problems with the flooring. I also had a problem with my mailbox not closing. Management said… See More
Chandler Ridge Manager07/30/2019

Thank you for your detailed review. Although we are pleased to see that your stay with us has been pleasant overall, we are disappointed to hear that it has not met the 5-star standard we aim to provide. We apologize that you are experiencing issues with pest in your home and we hope that our efforts will be enough to resolve this. If possible, we would like the opportunity to enhance your stay, and we urge you to stop by our office so we can adequately assist you. Thank you for your valuable feedback, and we hope to speak with you soon.

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Resident 2019 Not Recommended
Reviewed 03/11/2019
Absolutely disgusting apartments. They don't fix anything and they rip u off. Stay away!! Roaches everywhere and the other tentanta are sketchy. If u ask for repairs or help with roaches you are ignored!!
Chandler Ridge Manager07/12/2019

Hello, thank you for your feedback. Our community offers a pest control service for residents who are encountering any issues with pests, so we are troubled by some of your remarks. We also aim to address all resident concerns efficiently, and we apologize if you ever experienced any less than exceptional service. We welcome you to give us a call if you'd like to talk to us about your concerns, or if you want to provide us with any additional feedback.

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Tina7896 • Resident 2013 - 2019 Recommended
Reviewed 01/19/2019
I have lived here since 2013 and love this complex and the area. I have never had any problems with bugs or safety issues. The maintenance guys are great and are always on top of things. The office staff is always friendly and very helpful. Kelly… See More
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Angela_K884 • Resident 2019 Not Recommended
Reviewed 12/18/2018
Disgusting, awful, false, horrible customer service, thieves... Just to name a few. Nothing but issues! They lie and falsify what you are going to get. All of the negative reviews are true. Don't waste your time and go spend your money on someone who actually cares.… See More
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Resident 2016 - 2018 Recommended
Reviewed 10/15/2018
I've lived at Laguna Village for two years, liked it so much I renewed my lease without hesitation at the end of my first year here. I honestly have not experienced any of the problems expressed by those with negative reviews. Anytime I have requested a… See More
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Resident 2016 - 2017 Not Recommended
Reviewed 09/10/2017
DO NOT MOVE HERE. First, there are ROACHES. Big and small! We have had at least 15 visits from the exterminator and eventually bug bombed the place. To our dissapontment they are still here. We can't have any kitchen appliances, toasters, coffee pot etc or they… See More
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Resident 2015 - 2017 Not Recommended
Reviewed 08/17/2017
Overpriced & can't wait to move. It honestly isn't too bad of a place if you have no other place to rent (that was my situation, BK & no recent rental history) so in that respect I can appreciate the springboard this apartment provided. However it… See More
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Rachelcross • Resident 2017 Not Recommended
Reviewed 06/13/2017
moved in, could not get get cable or internet hooked up because their wiring is not updated. The next day woke up surrounded by ------ roaches. Large and small, I had asked the office prior to moving in if they had any bug problems there. Of… See More
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Laceyguardado • Resident 2013 - 2017 Recommended
Reviewed 05/23/2017
I can't get over these reviews! Everyone likes to complain. I have lived at Laguna Village for 5 years and I am happy to call it home. I have never dealt with any bugs. The office staff is great and the maintenance team, gets the job… See More
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amy1554 • Resident 2016 Not Recommended
Reviewed 02/28/2017
Bugs, bugs, and more bugs. I recommend that you DO NOT move here. I should have taken the time to do better research before we moved, but I didn't... big mistake. During our short stay, our apartment had to be fumigated twice (and the complex DID… See More
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Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site
  • Washer/Dryer Connections

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,182

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $996

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,142

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,050

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Management Company: Internet Brands

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What is the estimated utility bill for one person?

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Chandler Ridge is an apartment in Chandler in zip code 85225. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $996 - $1,182. Nearby cities include Sun Lakes, Gilbert, Guadalupe, Tempe, and Mesa. 85224, 85296, 85286, 85233, and 85226 are nearby zip codes.

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    Resident Photos (15)

    • (Resident photo uploaded on 04/26/2012) Image of Chandler Ridge in Chandler, AZ
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    • (Resident photo uploaded on 04/26/2012) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 04/26/2012) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 09/17/2014) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 11/26/2014) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 11/26/2014) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 11/26/2014) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 10/11/2015) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 10/11/2015) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 10/11/2015) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 10/11/2015) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 10/11/2015) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 10/11/2015) Image of Chandler Ridge in Chandler, AZ
    • (Resident photo uploaded on 10/11/2015) Image of Chandler Ridge in Chandler, AZ
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