While the staff is nice and kind, our move in was very rocky. The carpet needed cleaned, the blinds and floors were dirty, and the screen door was off the rails and the deadbolt was in poor condition. We had to put in many work orders right off the bat. Our AC is spotty at best and our ice has a strange smell that they've attributed to there not being a filter because not many apartments have filters other than in Scottsdale, apparently... we were concerned about the multiple cracks in the tile and in regards to that concern and the AC, the general explanation is that the apartment is old. However we are paying a lot of money to live here due to the space and the location ? it just doesn't quite match our experience. I feel like I'm having to put too much effort to make my experience what I expect it to be. Ultimately, even though they have been communicative and did give us a credit upon move in for the poor condition of the unit, the experience has been disappointing. I unfortunately do not think I would renew my lease based on what I have experienced thus far, but maybe things will change.