Review History for anonymous

IMT Chandler


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anonymous

Resident 2019

4/18/2019

While I liked the apartment and the location, my apartment was broken into and vandalized by children from the neighborhood while I was out of town. While the management informed me that they filed a report with the police and considered the apartment to be uninhabitable, they have been demanding that I pay $3700 and sent this to a collection agency which is preventing me from obtaining approval from subsequent apartments. When I contacted the current management to demand an explanation, they refused to discuss it. I don't understand what this alleged amount owed is for and I have not been provided any explanation. I am listed as the "victim" in the police report, not the "perpetrator". I should not owe anything to this apartment complex.
    Manager

    9/20/2019

    Palm Trails Apartments
    I apologize you experienced what you did. Having someone break into your home is never a good thing. Were you able to get in touch with the previous management who held your file to get this resolved? I hope this was taken care of for you.

    Review 51 out of 97

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    IMT Chandler

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