Pinnacle Terrace
#2,944 #6 #45

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Pinnacle Terrace

801 North Federal Street, Chandler, AZ 85226
(243 Reviews)
$1,324 - $2,081/mo
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Floor Plans & Pricing

1 Bedroom

Pinnacle

1 Bed, 1 Bath | 702 sq. ft.

$1,324

5 Available Units

See Floor Plan Details

Vista

1 Bed, 1 Bath | 756 sq. ft.

$1,376

See Floor Plan Details

2 Bedrooms

Pointe

2 Beds, 2 Baths | 1,070 sq. ft.

$1,855

5 Available Units

See Floor Plan Details

Apex

2 Beds, 2 Baths | 1,030 sq. ft.

$1,873

See Floor Plan Details

3 Bedrooms

Summit

3 Beds, 2 Baths | 1,256 sq. ft.

$2,081

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.3

Grounds

4.3

Safety

4.2

Office Staff

4.0

Maintenance

4.0

Neighborhood

4.8

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

28

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

96.43%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

10.54 days

View Community Timeline
View Community Timeline

Pinnacle Terrace Reviews

(206)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1055574

Verified Resident ā€¢ 2021 - 2023

12/12/2023

So far Im happy living here. Requesting service takes a few days sometimes, but that's understandable during the holiday season. Complex is well maintained and rarely had any issues with packages. What I wish should have more improvement is the gym equipments and maybe makeā€¦Ā See More >
    Manager

    12/16/2023

    Pinnacle Terrace
    Hi Verified Resident 1055574, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
    Review Author Icon

    Tndavis

    Resident ā€¢ 2023

    12/7/2023

    Speedy and Quality Service

    Hello! I wanted to give feedback on a staff member here at Pinnacle. I put in a maintenance request for my kitchen sink and my request was handled in a very timely matter. Nicholas not only solved the problem but did so quickly and withā€¦Ā See More >
      Manager

      12/16/2023

      Pinnacle Terrace
      Hi Tndavis, thank you so much for your positive comments about Pinnacle Terrace Apartments! We hope to be of service to you again in the future. Best wishes, Pinnacle Terrace Apartments

      Updated Review

      Review Author Icon

      Resident 1020825

      Verified Resident ā€¢ 2020 - 2023

      12/1/2023

      Staff is so friendly and the neighbors are pleasant as well. There are a few minor complaints I have, but nothing towards the complex. The place is beautiful, quiet and people are nice. The only complaint I have is the gates not working. Other thanā€¦Ā See More >
        Manager

        12/6/2023

        Pinnacle Terrace
        We appreciate your positive review about your recent experience with us!

        Updated Review

        Review Author Icon

        Resident 801689

        Verified Resident ā€¢ 2020 - 2023

        12/1/2023

        Unprofessional front office staff. They do not take care of their residence. Maintenance on the units for the amenities that you pay for are not a priority. Many follow up phone calls and emails to finally get maintenance out to fix the issues with theā€¦Ā See More >
          Manager

          12/6/2023

          Pinnacle Terrace
          we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (480) 855-9900 to discuss this further.
          Review Author Icon

          Resident 1201321

          Verified Resident ā€¢ 2018 - 2023

          11/21/2023

          The gate off of price road always seems to be broken. Great location a lot of stores and food places in the area. Maintenance doesn't do every well on getting back to you. Office can be hard to contact at times.

            Manager

            11/23/2023

            Pinnacle Terrace
            Thank you again for taking the time to let us know how we did. We hope you have a great day!
            Review Author Icon

            Resident 1198520

            Verified Resident ā€¢ 2023

            11/11/2023

            There are 3 respectable women working in the office. One of them treated us with disrespect at times, and her name is Christine. As for Mrs. Brianna, she was very kind to us. I hope that Mrs. Christine will understand the conditions of customers inā€¦Ā See More >
              Manager

              11/14/2023

              Pinnacle Terrace
              We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Cynthia Garcia

              Updated Review

              Review Author Icon

              Resident 1179743

              Verified Resident ā€¢ 2023

              11/8/2023

              Nice sized apartment, quiet and well maintained. Enjoy the grounds, the pool, fitness room and all the other facilities and the surrounding area is great. Near parks, good walking area, and shopping nearby. Staff very helpful and friendly. Great place to live.

                Manager

                11/10/2023

                Pinnacle Terrace
                Hello, Thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pinnacle Terrace Apartments! Cynthia Garcia
                Review Author Icon

                Resident 1195532

                Verified Resident ā€¢ 2023

                11/3/2023

                Everywhere has its pros and cons, just find one that works for you. I havenā€™t found anything out of the ordinary there is only so much the management team can control. Iā€™ve had a great experience in the last 8 months Iā€™ve been here.ā€¦Ā See More >
                  Manager

                  11/5/2023

                  Pinnacle Terrace
                  Verified Resident 1195532, your satisfaction is our top priority if there is anything we can do please do not hesitate to reach out. Cynthia Garcia

                  Updated Review

                  Review Author Icon

                  Resident 1091512

                  Verified Resident ā€¢ 2021 - 2023

                  10/25/2023

                  Great community, close to all major stores and restaurants. Staff especially Christine is on top of all our maintenance requests and any concerns that we might have. Maintenance crew is very professional and comes within the same day or the following day.

                    Manager

                    10/27/2023

                    Pinnacle Terrace
                    Hello, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Cynthia Garcia

                    Updated Review

                    Review Author Icon

                    Resident 959855

                    Verified Resident ā€¢ 2021 - 2023

                    10/22/2023

                    The maintenance has been great! The community and maintenance teams have been responsive, efficient and helpful. Emergency requests are always handled quickly and efficiently. The community is well maintained and provides a safe, pleasant living environment. Privacy is respected.

                      Manager

                      10/25/2023

                      Pinnacle Terrace
                      Hi, We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Cynthia Garcia.
                      Review Author Icon

                      Resident 1186609

                      Verified Resident ā€¢ 2023

                      10/4/2023

                      My experience had been good living here. Just a couple of maintenance orders here and there that i had to get done when I moved in. Other than that it was great experience. It is a quiet area and close to shopping centers.

                        Manager

                        10/12/2023

                        Pinnacle Terrace
                        We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care! Cynthia Garcia
                        Review Author Icon

                        Natalie_L231

                        Resident ā€¢ 2023

                        9/14/2023

                        Maintenance Review

                        Nicolas was fabulous! He fixed everything that needed to be done so quickly and was very kind! He also told me more about the community! He was amazing! He is a great worker and very good at his job!Thank you Nicolas!

                          Manager

                          9/22/2023

                          Pinnacle Terrace
                          Nattie, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Pinnacle Terrace Apartments

                          Updated Review

                          Review Author Icon

                          Resident 1151123

                          Verified Resident ā€¢ 2022 - 2023

                          9/7/2023

                          Maintenance is unresponsive to issues and rarely fixes the issue. The walls are thin and I can hear EVERYTHING my upstairs neighbors do. The gates are never working, I donā€™t think the gate has closed in months.ā€¦Ā See More >
                            Review Author Icon

                            Resident 1175838

                            Verified Resident ā€¢ 2019 - 2023

                            9/1/2023

                            It has been a great experience here at Pnnalce Terrace Apartments. Love the Large Balconies! Very Spacious floor plans! 2 Pools! Close to shopping and the Chandler Mall! Very Convenient t Place to live!

                              Manager

                              9/5/2023

                              Pinnacle Terrace
                              Hi , thank you so much for your positive comments about Pinnacle Terrace Apartments!
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2022 - 2023

                              8/16/2023

                              Pinnacle Terrace

                              We initially planned to stay here for a couple of months but have now renewed for another year to live here. It is all praise to the exceptional staff, most especially Dominique Ingram. He has gone above and beyond for us, always showing his commitmentā€¦Ā See More >
                                Manager

                                8/21/2023

                                Pinnacle Terrace
                                Hi , we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Thank you, Pinnacle Terrace
                                Review Author Icon

                                Resident 1161108

                                Verified Resident ā€¢ 2002 - 2023

                                7/19/2023

                                You donā€™t want my current opinion. I have lived here for many years. The last few years I have seen and heard things that are frankly disappointing. This last work order was the first time in all these years, that the work was not completed.ā€¦Ā See More >
                                  Manager

                                  7/24/2023

                                  Pinnacle Terrace
                                  Hello, We appreciate you bringing this experience to our attention. If you are willing, please contact us at (480) 855-9900 so we can work towards a resolution. We look forward to hearing from you. Cynthia Garcia
                                  Review Author Icon

                                  Resident 1161084

                                  Verified Resident ā€¢ 2023

                                  7/19/2023

                                  New to the community (1 month) but so far maintenance requests have been addressed quickly, there's plenty of parking and amenities are great. Location is excellent just off 101 with easy freeway access without the freeway noise, and extremely convenient shopping and food options withā€¦Ā See More >
                                    Manager

                                    7/24/2023

                                    Pinnacle Terrace
                                    Hi, Thank you so much for your positive comments about Pinnacle Terrace Apartments! We always strive to provide top quality service to every guest, and are pleased to hear that you are enjoying your experience here at Pinnacle Terrace Apartments! Cynthia Garcia
                                    Review Author Icon

                                    Resident 1159707

                                    Verified Resident ā€¢ 2023

                                    7/15/2023

                                    Good experience so far, glad we chose this place. We came from Minnesota, so we had just a glimpse of the area when we came to visit. Leasing staff are friendly and helpful. Maintenance is prompt, only one issue with noise and partyingā€¦Ā See More >
                                      Manager

                                      7/24/2023

                                      Pinnacle Terrace
                                      Hi , thank you so much for your positive comments about Pinnacle Terrace Apartments! Cynthia Garcia
                                      Review Author Icon

                                      Resident 1159099

                                      Verified Resident ā€¢ 2022 - 2023

                                      7/13/2023

                                      Put in a simple maintenance request to leave ac filter by front door, apparently the maintenance staff canā€™t be bothered bc they marked the request completed yet it was never done. I know this bc I work from home and am home all day toā€¦Ā See More >
                                        Manager

                                        7/14/2023

                                        Pinnacle Terrace
                                        Hello, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us. Have a wonderful day. Cynthia Garcia
                                        Review Author Icon

                                        Resident 1153720

                                        Verified Resident ā€¢ 2022 - 2023

                                        6/26/2023

                                        oveall good experience..the maintenance these days are not up to the mark...trying to repair the dishwasher from 2months, no progress yet. Good community. Surrounding area is good, clean. Need to improve maintenance team.

                                          Manager

                                          6/30/2023

                                          Pinnacle Terrace
                                          Hello, Thank you again for taking the time to let us know how we did. We would love to hear from you so we can address your concern. Cynthia Garcia 480-855-9900 Pinnacle Terrace Community Manager

                                          Updated Review

                                          Review Author Icon

                                          Resident 996782

                                          Verified Resident ā€¢ 2021 - 2023

                                          6/24/2023

                                          Pinnacle Terrace has been a great place to call home over the years we have been here! Maintenance and leasing office staff are generally caring, responsive, and friendly. Even if/when maintenance issues cannot be directly resolved by our own staff, they are quick to getā€¦Ā See More >
                                            Manager

                                            6/30/2023

                                            Pinnacle Terrace
                                            Hi Verified Resident 996782, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Pinnacle Terrace Management
                                            Review Author Icon

                                            Resident 1138090

                                            Verified Resident ā€¢ 2023

                                            5/7/2023

                                            I love the apartment and I have met great neighbors. The staff and maintenance are fantastic and really try to assist with all issues. Maintenence really goes the extra mile to keep the apartments in good shape and want people to be satisfied.

                                              Manager

                                              5/10/2023

                                              Pinnacle Terrace
                                              Hi, Thank you again for taking the time to let us know how we did. We hope you have a great day! Pinnacle Terrace Team

                                              Updated Review

                                              Review Author Icon

                                              Resident 939938

                                              Verified Resident ā€¢ 2020 - 2023

                                              4/22/2023

                                              The front office can be rude. When requesting services, they don't notify you when they are coming. The landscapers blow dirt on everyone's cars and towards your apartment windows. The gates are always breaking.

                                                Manager

                                                4/25/2023

                                                Pinnacle Terrace
                                                Hello, Thank you for providing feedback. I am sorry to hear your service is not where it should be. Unfornuately, I do not have your contact telephone number. Please give me a call to discuss your concerns. I look forward to talking to you, Angela Schutte Community Manager 480.855.9900
                                                Review Author Icon

                                                Resident 1133125

                                                Verified Resident ā€¢ 2022 - 2023

                                                4/20/2023

                                                Overall pinnacle terrace has been a pleasant place to live. The only complaint I have is loud music from other residents. I wouldnā€™t classify Pinnacle terrace as ā€œluxuryā€ as they advertise. All of the appliances are very old and outdated.ā€¦Ā See More >
                                                  Manager

                                                  4/20/2023

                                                  Pinnacle Terrace
                                                  Hi. Thsnk you your feedback and rating mean a lot to us. If there is anything we can do to help make it a 5 star, please let us know. I would love to discuss your concerns. Pinnacle Terrace Team 480.855.9900
                                                  Review Author Icon

                                                  Resident 1131065

                                                  Verified Resident ā€¢ 2021 - 2023

                                                  4/13/2023

                                                  Everyone at Pinnacle Terrace has been great to work with ā€” always friendly and attentive to taking care of the community. Iā€™m especially thankful to Cynthia for her attention ā€” from the time we applied to our time moving out. We moved here from outā€¦Ā See More >
                                                    Manager

                                                    4/13/2023

                                                    Pinnacle Terrace
                                                    Thank you again for taking the time to let us know how we did. We hope you have a great day!

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $80. Restrictions: We welcome 2 pets per apartment home. We allow cats and dogs with maximum weight of 80 lbs. There is no pet deposit, however there is a onetime pet fee of $350. Monthly pet rent is $40 for one pet and $80 for two pets. Please call our leasing office for complete pet policy information.. Pet Limit: 2
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                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $80. Restrictions: We welcome 2 pets per apartment home. We allow cats and dogs with maximum weight of 80 lbs. There is no pet deposit, however there is a onetime pet fee of $350. Monthly pet rent is $40 for one pet and $80 for two pets. Please call our leasing office for complete pet policy information.. Pet Limit: 2
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                                                    Other
                                                    • Amazon Package Lockers
                                                    • BBQ and Picnic Area
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Game Room with Billiards Table
                                                    • Media Center
                                                    • Outdoor Lounge with Hammocks
                                                    • Pool
                                                    • Spa
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                                                    Leasing

                                                    Pinnacle Terrace is still practicing social distancing and we are accepting in-person and self guided tours. We don't just rent apartments, we help you discover your new home! From the moment you walk through the front door, you'll feel the comfort and security that makes our residents happy to call us home. Cutting edge amenities, meticulously-groomed grounds, and a dedicated staff contributes to a higher standard of living. Convenient shopping, award-winning schools, local museums, and parks are all close at hand, with sponsored activities to develop new hobbies while getting to know your neighbors.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    How is Pinnacle Terrace Rated?
                                                    Based on 243 number of votes by renters, Pinnacle Terrace is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Pinnacle Terrace?
                                                    Pinnacle Terrace is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Pinnacle Terrace is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Pinnacle Terrace?
                                                    Pinnacle Terrace is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Pinnacle Terrace?
                                                    Pinnacle Terrace is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Pinnacle Terrace is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Pinnacle Terrace?
                                                    Pinnacle Terrace is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.4286% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.54 days to their community reviews in the past year.
                                                    Who manages Pinnacle Terrace?
                                                    Greystar
                                                    What is the pet policy at Pinnacle Terrace?
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $80
                                                    Restrictions: We welcome 2 pets per apartment home. We allow cats and dogs with maximum weight of 80 lbs. There is no pet deposit, however there is a onetime pet fee of $350. Monthly pet rent is $40 for one pet and $80 for two pets. Please call our leasing office for complete pet policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $80
                                                    Restrictions: We welcome 2 pets per apartment home. We allow cats and dogs with maximum weight of 80 lbs. There is no pet deposit, however there is a onetime pet fee of $350. Monthly pet rent is $40 for one pet and $80 for two pets. Please call our leasing office for complete pet policy information.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    March 2024

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                                                    Beds

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                                                    Baths

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                                                    Pinnacle Terrace is a 702 - 1,256 sq. ft. apartment in Chandler in zip code 85226. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,324. Nearby cities include Sun Lakes, Gilbert, Guadalupe, Tempe, and Mesa.

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