San Tierra Apartments
#20,649 #46 #649

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San Tierra Apartments

3939 West Windmills Boulevard, Chandler, AZ 85226
(109 Reviews)
$1,073 - $1,969/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

$1,176

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2 Bedrooms

2 Beds, 1 Bath

$1,073

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2 Beds, 2 Baths

$1,507

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2 Beds, 1.5 Baths

$1,593

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3 Bedrooms

3 Beds, 1 Bath

$1,954

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3 Beds, 2 Baths

$1,969

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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San Tierra Apartments Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2020 - 2023

8/6/2023

Not luxury, since new managment in the office. It's gone downhill

Stay away, since new management the place is horrible. The office perosonel they hired are far worse than before. Maintenance worse as well. Work orders take weeks most of time. If yoy have an emergency expect it to be settled in 3-47 business days.

    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2022

    11/9/2022

    Avoid this place

    Maintenance here is horrible. They lost their friendly staff and hired 2 people who was extremely rude and disrespectful. I've never had issues with maintenance before at any other apartment complex. I opened many Maintenance tickets that would be marked complete before they even appearedā€¦Ā See More >
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2021

      8/10/2021

      How the Hell in Arizona can you neglect getting a tenant's AC fixed and then just provide a crap portable unit for the entire apartment?? Management had been contacted for WEEKS to let them know of a dripping AC issue and they gave the runā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019

        10/9/2019

        This community is genuinely hit or miss. The actual apartment I'm in is nice, but the finishes are wearing off and I'm noticing cheap cosmetic fixes. We've already had to fix some of the outlet covers the closet door, a few things in the bathroom.ā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2019

          11/17/2019

          Update: They are shutting off the water for THREE DAYS, 9am to 5 pm. This is the third time this has happened in a little over a month. First of all, this apartment complex nickels and dimes you. For instance, the 25 dollar a monthā€¦Ā See More >
            Manager

            9/23/2019

            San Tierra Apartments
            Dear Anonymous, I would love to speak with you regarding the specific problems you are having in your home. Please reach out to me at 480.899.4000 or sburns@allresco.com. Sincerely, Suzan Burns Manager
            Review Author Icon

            anonymous

            Resident ā€¢ 2019

            9/20/2019

            Shay and Jessica have been really helpful with my needs in choosing an apt. Though I would have preferred a more modern interior, I really liked the community when I first saw it from outside. Just moved in and starting to meet people. A greatā€¦Ā See More >
              Manager

              9/23/2019

              San Tierra Apartments
              Thank you for sharing your experience!
              Review Author Icon

              anonymous

              Resident ā€¢ 2019

              7/9/2019

              They sell themselves as a luxury complex yet this complex is a dump! People that live in the complex as well as non residents dump their unwanted furniture and large items by the dumpsters. I have seen this crap sit there in excess of aā€¦Ā See More >
                Manager

                7/10/2019

                San Tierra Apartments
                Dear Anonymous, Thank you for sharing your concerns regarding trash and maintenance at San Tierra. It is unfortunate that people feel the need to dump their trash on our property an we apologize for the inconvenience to you. Your suggestion for our maintenance work hours are also appreciated. Did you know that our maintenance department is on duty 7 days a week to accommodate different schedules? We also can make appointments if needed. We would love to discuss your specific concerns further. Please reach out to sburns@allresco.com or call 4809.899.4000 so we can make your experience a positive one!
                Review Author Icon

                DawnMarie05

                Resident ā€¢ 2019

                6/30/2019

                The staff is professional, the grounds are kept clean, its quiet.. Maintenance takes care of things immediately, and they work with our schedule. Its only been over a month but we love it here, unlike the place we moved from, absolutely horrible place and staff,ā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2017 - 2018

                  5/15/2019

                  I was treated like CRAP by the office and was UNSUPPORTED when I had a really nasty, lying couple living above me and causing all the INTENTIONAL NOISE they possibly could. They were useless. The people above me must have been sociopaths. The park that'sā€¦Ā See More >
                    Manager

                    5/22/2019

                    San Tierra Apartments
                    Dear Previous Resident, I am so sorry you felt that we were not supportive of you and your situation. Our office addresses any and all valid complaints and we work to help neighbors solve disputes. It is unfortunate that sometimes that leaves a party feeling they have not been helped. The park across the street is a city park, you may want to bring your concerns to the city of Chandler regarding dogs off leash. Good luck to you in your new home. Sincerely, San Tierra Apartments
                    Review Author Icon

                    Stephanie_Y431

                    Resident ā€¢ 2019

                    5/15/2019

                    Love the area but definitely not luxury. Trashes near the mail boxes over flowing. Trash always on the floor near the dumpsters needs to be picked up after 3 months of already seing that and the same bag of trash that needs to be pulledā€¦Ā See More >
                      Manager

                      5/22/2019

                      San Tierra Apartments
                      Hi Stephanie, Thank you for bringing to our attention some areas we need to improve on. We are still working on a solution for your screen door, it's not a simple solution, but I am sorry we have not contacted you regarding the issue. We do care about our residents and their happiness and hope that we can do better for you in the future. Sincerely, San Tierra Apartments
                      Review Author Icon

                      Jeninzona

                      Resident ā€¢ 2012 - 2018

                      4/20/2018

                      I have lived here 5 years. I love the complex but my apartment is falling apart. It is very 80's dated but okay, the carpet is trashed, the washer/dryer old, leaky and loud, and the bathroom floor is sinking as we speak. The updated unitsā€¦Ā See More >
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                        Maria_M672

                        prospective ā€¢ Visited 2018

                        2/20/2018

                        I went in to apply for an apartment and was turned down because you have to make 3 times the income of the rent for the property. I have compared to other apartment communities in the area that are also classified as "Luxury" and Sanā€¦Ā See More >
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                          mfhanif

                          Resident ā€¢ 2014 - 2018

                          2/1/2018

                          Great and memorable 4 years. Centrally located and walking distance to CVS, Albertsons, restaurants, etc. but more importantly the location of my unit. Not all units are so well placed. Loved the floor plan, the front yard and the solar path. Liked the community andā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2015 - 2017

                            7/9/2017

                            There are newer places that are better.I'll be moving on.The grounds here are pretty but the apartments are old.The location is pretty good.The main manager isn't always courteous but the others in the office are nice enough though.ā€¦Ā See More >
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                              deepaksmartyin

                              prospective ā€¢ Visited 2016

                              12/17/2016

                              Community looks good and safe place to live with the kids. Good schools around this community. Two pools. Overall very good community.

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                                Texan1424

                                prospective ā€¢ Visited 2016

                                12/17/2016

                                These apartments are great and in a nice area. All the staff was very friendly. The application process was really easy. I'm looking forward to living here.ā€¦Ā See More >
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                                  Matt Nez

                                  prospective ā€¢ Visited 2016

                                  12/2/2016

                                  We move in our new apartment home tomorrow and I CANNOT wait! The apartments are beautiful, the office staff is courteous and professional. They made sure we felt right at home and gave us the apartment we've been looking for! Thank you San Tierra! I'llā€¦Ā See More >
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                                    Nativepride

                                    prospective ā€¢ Visited 2016

                                    11/30/2016

                                    We sre scheduled to move in to our new apartment this weekend. We cannot wait to get out of our current place. So far we have had nothing but AWESOME and Professional treatment at San Tierra. Thank you for everything and we can't waitā€¦Ā See More >
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                                      ItsMeloDaDon

                                      Resident ā€¢ 2015 - 2016

                                      11/18/2016

                                      The staff mangers is very disrespectful and racist and that doesn't want to fix anything all they want is your moneyā€¦Ā See More >
                                        Manager

                                        11/21/2016

                                        San Tierra Apartments
                                        I apologize you feel this way and can assure you we treat all residents with the same respect and courtesy in accordance with the Fair Housing Act. We have sent maintenance to look at the issue and are more than willing to replace your microwave. If you would like to schedule this, please contact me by phone or email at santierra@allresco.com. Thank you, Danielle
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                                        Meganmonet

                                        prospective ā€¢ Visited 2016

                                        11/5/2016

                                        Very impressive community. Seems to be kept up and maintained well. Staff is very pleasant and helpful

                                          Review Author Icon

                                          sshepp06

                                          prospective ā€¢ Visited 2016

                                          9/22/2016

                                          I was really impressed with the beautiful upkeep of the complex. They definitely are luxurious indeed! The management was very helpful in setting up my lease and I'm looking forward to move in day!! Glad I found this location!! Very close to all the shoppingā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2015 - 2016

                                            9/11/2016

                                            I have lived at San Tierra for 1 1/2 years. To say the least it has been a very unpleasant experience. I moved in in Feb of 2015 I was told there was no time for me to walk through before moving in, So Iā€¦Ā See More >
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                                              Diana.celaya@ymail.com

                                              Resident ā€¢ 2016

                                              9/4/2016

                                              Thank you San Tierra. I was in a pinch to move in on Monday ,Labor Day and the office is closed. They worked with me even though I had the movers planned and everything setup. Thank you Mike.

                                                Review Author Icon

                                                Carnage15x

                                                Resident ā€¢ 2016

                                                8/29/2016

                                                I have lived here for about 6 months now and I love how affordable, but nice, this place is. I can finally afford to live on my own for once. Plus, the pools are open 24/7 so friends love that we can go into theā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2016

                                                  8/29/2016

                                                  I wanted to take a moment to give kudos to the leasing agents at San Tierra apartments , especially Michael. From the moment I walked into the office I was welcomed and all my questions were answered with well informed answers . I toured theā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 04/25/2018
                                                    Q:Ā Is there a safe place for children to play?
                                                    Anonymous
                                                    Answered on: 04/25/2018
                                                    A:Ā No, there is not a play area. There is a nice pool and a large area with volleyball net but not a playground. There is a park DIRECTLY across the street though, covered with lots of playground equipment and a really large grassy area where they play soccer, pass football and fly drones everyday. There is a 3 way stop for safe street crossing. My 3 yr old granddaughter loves it over there.... I am 56 and I feel VERY SAFE with her over there :) Hope that helps!
                                                    Carolann_Q
                                                    Answered on: 04/25/2018
                                                    A:Ā There are grassy areas within the apartment area. The one near the office even has a volleyball court. Down the street, there is a public park that has a lot of nice people walking their dogs and it has a really great playground.
                                                    Carolyn_H863
                                                    Answered on: 04/25/2018
                                                    A:Ā No unfortunately children run and play in unsafe areas.
                                                    Anonymous
                                                    Asked on: 11/07/2017
                                                    Q:Ā Can you hear your neighbors within your unit?
                                                    Anonymous
                                                    Answered on: 04/25/2018
                                                    A:Ā yes the upstairs neighbors are very loud and inconsiderate of others.
                                                    Anonymous
                                                    Answered on: 04/20/2018
                                                    A:Ā YES! :( The neighbors on my bedroom wall have been quite for 4 years but the new people are really loud with a baby that cries all the time. They are really loud in their kitchen and their bed bangs against my wall. Noises all day long :(
                                                    Anonymous
                                                    Answered on: 11/07/2017
                                                    A:Ā Yes, upstairs neighbor was very loud every morning.

                                                    Frequently Asked

                                                    Based on 109 number of votes by renters, San Tierra Apartments is currently rated 3.2 out of 5 stars.
                                                    San Tierra Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    San Tierra Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    San Tierra Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    San Tierra Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    San Tierra Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    San Tierra Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1 Bath
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    San Tierra Apartments

                                                    March 2024

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                                                    San Tierra Apartments is an apartment in Chandler in zip code 85226. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,073 - $1,969. Nearby cities include Sun Lakes, Gilbert, Guadalupe, Tempe, and Mesa.

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