What are noise levels like at Symphony?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Symphony?

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Symphony?

The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.3/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 33.33% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 91.67 days to their community reviews in the past year.

What is the pet policy at Symphony?

Dogs Allowed Comments: Pet Deposit $179 - Pet Fee $179 - Pet Rent $20 per pet Cats Allowed Comments: Pet Deposit $179 - Pet Fee $179 - Pet Rent $20 per pet

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Symphony, Chandler, AZ

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	2.3
Office Staff	2.3
Maintenance	1.3
Neighborhood	3.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	33.33%

Manager's Review Reply Time

Average time to respond to reviews	91.67 days

Ratings & Reviews (68 Reviews)

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Resident • 2020 - 2021

01/19/2021

The management at the facility is not cooperative and maintenance is inefficient and inadequate. In March 2020 my ac/heater system broke and no one came to look at it for 3 days. In April of 2020 my bathtub cracked so that it was unusable. They marked… See More

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Resident • 2016 - 2020

11/01/2020

If I could give 0 stars I would. Maintenance is a joke, and the management is unresponsive. Dog poop and dog noise is atrocious. Good luck finding parking, and every other month the gates are broken, allowing the homeless and riftraff to roam freely on the… See More

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Symphony Manager

12/21/2020

Hi there, I would like to get some more details about your experience with us. Please contact us at (480) 726-2400 so we can work with you to make this right.

Ddangelo91 • Resident • 2020

06/18/2020

I love the apartment. I love the island and I love the space. The walk in closets are amazing. I do not like how the paint job is lazy, I'm still waiting for a new sink faucet. There are broken wood finishes. For the price, I… See More

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bekah_joy2012 • Prospective Resident • Visited 2018

01/22/2018

This complex and staff was great until we decided to go another route. THEY ARE WAIVING FEES IF YOU LEAVE THEM A 5 STAR REVIEW ON ANY SITE but what they fail to tell you is that you WILL still be charged this fee and you… See More

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Resident • 2017

10/16/2017

This place is a slum with a paint job. The air conditioners can't keep up in the summer. If you plan on spending 400 bucks a moth to keep you 2 bedroom at 85 degrees maybe its for you. After 3 months of complaining and my… See More

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Resident • 2012 - 2017

09/07/2017

When we first lived here symphony was a good place to live but as of this past year things have definitely changed and maintenance is horrible. We lived in a one bedroom originally and only had issues with a leaky a.c. which we are in AZ… See More

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Resident • 2016 - 2017

07/31/2017

I have been living at Symphony for a year now and it has been a good experience. The management team is courteous and eager to help you. The apartment units are beautiful and competitively priced. A suggestion for improvement would be to add pokestops and poke… See More

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teampas • Resident • 2016 - 2017

02/27/2017

Great place to live. Perfect spot in Chandler! Right next to the mall and love being next to both highways. Tons of wonderful people live her and family as well. Me and my boys are glad we decided on Symphony. All of the staff had made… See More

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Resident • 2015 - 2017

02/26/2017

This is a wonderful complex and the maintenance staff is extremely friendly and knowledgeable. I was having an issue with my washing machine and Dalton was able to diagnose and fix the problem very quickly. I would recommend these apartments to anyone!

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Resident • 2016 - 2017

02/24/2017

I enjoy living at this property and would recommend it to all. To give an example of the type of service here: I had a problem with my air conditioner recently and called it in to the office. That same day Dalton, who is a service… See More

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Steiger • Resident • 2013 - 2017

02/23/2017

We just signed our 4th lease with Symphony and are very pleased. Raymond the maintenance manager is terrific when there is a problem / issue. He is not your typical maintenance guy that pieces things back together or takes short cuts, he does it right the… See More

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Prospective Resident • Visited 2017

02/23/2017

Raymon and Dalton we're extremely helpful and knowledgeable about the questions I had reguarding the way the apartments are set up and how everything works within the community.

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ggarcia12390 • Resident • 2013 - 2016

01/02/2017

Symphony is a great apartment complex, they've done numerous renovations and I really enjoyed living here. I was a resident for 3 years and I have nothing but great things to convey about this awesome apartment complex. It's truly one of the best apartments in Chandler… See More

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Resident • 2010 - 2016

09/14/2016

I've lived on this property for the last 4 years and I'm happy to say that I'm leaving this place in December. I'm disappointed at how much things have changed around here. There used to be a computer room and there was never a charge for… See More

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ChronicRenter00 • Resident • 2013

08/29/2016

Decent apartments but this property really set the bar for crazy --- neighbors. This was the only residence where I've ever had the need to call the police due to activity at the complex. Due to this, and some struggles with the staff, I'd be hard… See More

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Resident • 2014 - 2016

02/04/2016

I agree with everything that's on this site. This location is absolutely ridiculous. Front office staff is rude and unhelpful and looks at everyone as if they are money instead of actual people. Do not move here, you will regret it. This location wants an outrageous… See More

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Symphony Manager

02/12/2016

I would love to discuss any concerns that you may have further. We are always looking for opportunities to make our service and property better for our residents. Thank you for your feedback, I look forward to hearing from you. Please call the office at (480) 726-2400 to schedule an appointment anytime.

Resident • 2014 - 2015

04/08/2015

In general my experience has been fine; however, there are improvements that could be made. The owner spent money on renovating the main pool area when I think the money should have been spent on upgrading apartments. I live inside my apartment more than I live… See More

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Deanna cantu • Prospective Resident • Visited 2015

03/19/2015

Please do your homework before renting here me and wife went to go look at the apartments on two different occasion. We got this guy both times and let me say he was extermly rude ! When we first came he said he didn't have a… See More

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Symphony Manager

12/15/2015

Thank you for taking the time to write a review. As a team we strive to always improve our customer service. If you have time, I would like to connect with you to discuss your concerns and how we can improve your future experiences. Please feel free to reach out to me directly at (480) 726-2400 or stop by the leasing office.

Resident • 2013 - 2014

10/26/2014

I couldn't get out of this place fast enough. After 11 mos. at Symphony I started to think that all apartment living must be like this. Not true! My new apartment complex made me realize just how bad Symphony is. I won't take the time to… See More

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Prospective Resident • Visited 2014

03/14/2014

Took a tour of this place and the apartment that they showed me was nasty and smelled like dirty carpet and wet dog. I found the staff to be very unprofessional and condescending and as you can see below the residents feel the same I will… See More

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anonymous • vrp • 2014

02/27/2014

I moved into this apartment complex recently (roughly a month ago). I wish I had read the reviews before signing the lease. Like the other tenants mentioned the place is poorly run. I would not recommend this place to anybody. I have decided to move out… See More

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Resident • 2010 - 2014

02/12/2014

Have just completed a shopping trip reviewing the major LUXURY apartment comunities in Chandler and am convinced that what I have now at the Symphony is by far the best in terms of value, room size, amenities, upkeep, maintenance and friendly office staff. The office staff… See More

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Resident • 2013 - 2014

01/13/2014

Heed the warnings abou this place. Horrible place, a/c probems for months, the dish washer was so old it didnt clean the dishes so stopped using it. Half tbe windows had no screens and tbey never brought any when i asked, even noted it on move… See More

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symphonysucks • Resident • 2013

12/28/2013

SUCKS - don't rent here! I wish I would have paid attention to the reviews. Management does not care about what is going on. When you have an issue with another resident, they tell you "Call the police". They do not want to enforce the lease… See More

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Resident • 2012 - 2013

12/18/2013

I have never in my life experienced such a poorly run residential complex. At first I thought I was just having a bad run of luck when i asked for something to be fixed or brought something to the attention of the office staff but then… See More

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•

Updated Review

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Manager

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,593
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

1 Bedrooms, 1 Bathroom

Price
Price
$1,136
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

2 Bedrooms, 1 Bathroom

Price
Price
$1,351
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,801
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price
Price
$1,478
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

3 Bedrooms, 2 Bathrooms

Price
Price
$1,988
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.