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Symphony

2225 West Frye Road

Chandler, AZ 85224

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  Anonymous
vrp · 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2014
I moved into this apartment complex recently (roughly a month ago). I wish I had read the reviews before signing the lease. Like the other tenants mentioned the place is poorly run. I would not recommend this place to anybody. I have decided to move out of this place as soon as my lease expires because they treat their residents very badly from my experience. For instance: I reported a simple maintenance issue 10 days ago, totally five times as follows: 1- Mentioned the problem verbally to the manager (1st time) 2- Talked in-person to one of the leasing agents (2nd time after a few days) 3- Opened a ticket online (3rd time after a couple of days) 4- Called them and left a message asking them to give me an update (4th time after a couple of days, they never returned my call) 5- Went back to the office and complained (5th time the next day) The 5th time, the woman at the leasing office that I talked to was very rude to me. She asked me to leave. The issue I reported originally still is not fixed. So unless you think you are not going to have any maintenance issues during your stay here and/or you don't have to deal with them, I would not recommend this place to anybody.
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