Highland Village

2800 S Highland Mesa, Flagstaff, AZ 86001
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Highland Village

2800 S Highland Mesa

Flagstaff, AZ 86001

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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3.9National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.3
Pre-Renewal
Before residents renew their lease, we get their feedback.
3.9
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.3
Work Order
Our team's performance in responding to service requests.
76%RECOMMENDED
THIS PROPERTY
VS
82%CITY AVERAGE

Ratings & Reviews

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Verified Resident 444599 2016 - 2018 Recommended
Reviewed 01/24/2018
This apartment was a great place to live! The rent was pretty pricey, but to get a room all to yourself while living in Flagstaff, you can't really expect anything cheap. The office staff are all super nice and helpful, and the maintenance staff are all… Read full review
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Highland Village Manager

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Verified Resident 699504 2019 Recommended
Reviewed 09/25/2019
Its the most beautiful place I've ever had,management is always friendly and helpful,beautiful views,very affordable rent.,bus stop near by..close by shopping center,they keep the parking lot clean,laundry room room close and affordable. Barque grills and picnic tables Activity center,computers on site See More
Highland Village Manager10/14/2019

We love that you enjoy our amenities and location as much as we do! We aim to keep our residents happy, feel free to pop by the office and say hi whenever – we would love to hear how you’re doing and if there is anything you need!

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Verified Resident 699603 2019 Recommended
Reviewed 09/25/2019
Benefit of doubt, till proven differently, was especially kind,allowed simple practice moving the entire area of responsibility. Went over do and donts. Allowing self pursuits, assisted in learning today management agreements. I have gained a considerable amount allotted, domestic towards my own medical attention within a… See More
Highland Village Manager10/14/2019

From what I gather it sounds like our team has been able to help effectively, and we are so happy to do so. Please stop by the office or give us a call if there’s anything else we can do to keep your experience great.

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Verified Resident 697736 2019 Recommended
Reviewed 09/20/2019
The community is incredibly safe and quite. Everyone is welcoming as well. The maintenance staff is very quick to act on problems. The apartments are well set up, with nice appliances. The front desk staff is also very accommodating.
Highland Village Manager10/14/2019

We are so excited you are loving your home! We work hard every day to make sure you’re experience here is a great one – so please feel free to let us know anything you need. We are here for you!

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Verified Resident 694564 2019 Not Recommended
Reviewed 09/13/2019
The Studio is too small, and the rent fee($1125 plus utility fees per month) is extremely high! The bedroom and living room are not separated, there are several smells mixed together all the day, very uncomfortable! See More
Highland Village Manager10/14/2019

I’m sorry you’re uncomfortable in your apartment. Studios are usually designed to be very open and inclusive. If you’re interested, we would love to work on getting you into a one-bedroom apartment. Stop by the office and we can definitely work together.

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Verified Resident 694575 2019 Recommended
Reviewed 09/13/2019
i love the community! everyone just does their own thing & is very friendly. the ambience is exactly what i was hoping for! however the front office barely answers their phones & doesn't always communicate well.
Highland Village Manager10/09/2019

I’m sorry that has been your experience with the office. We will certainly try to do better answering phones in the future or you are welcome to email us at [email protected], typically we can respond to any phone message or email within 24 hours.

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Verified Resident 693617 2018 - 2019 Not Recommended
Reviewed 09/11/2019
The office staff were kind when moving in but now it feels like they don't care for there tenants. Summer time is getting hotter and they don't see it to be a problem for the people who stay year round who are literally cooking in temps… See More
Highland Village Manager10/09/2019

We’re sorry that you feel this way, I assure you that we do care. Unfortunately our apartments do not come with air conditioning but our clubhouse does! If you’re a football fan too, make sure you join us on Sundays for NFL Sunday ticket. On a serious note, if you have additional concerns please contact Brent at the office, perhaps we could try and get creative to solve the issue.

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Verified Resident 693618 2019 Recommended
Reviewed 09/11/2019
I like how the complex is next to the bus stop that travels to NAU. So it's not a problem for me to walk. Also, the landscape is nice and for the most part all the neighborhood is very nice and a respectful community
Highland Village Manager10/09/2019

Thank you for your feedback, we’re always looking for ways to improve. Let us know if we can help with any of the noise issues.

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Verified Resident 693627 2015 - 2019 Recommended
Reviewed 09/11/2019
It was nice that the apartment was furnished and they provided less than a year long lease. The buildings were old but not its disrepair. The community is quiet and close to shops and a bus stop for the college.
Highland Village Manager10/09/2019

Thank you for the review. Your feedback is always welcome...let us know how we can get the 5 out of 5.

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Verified Resident 693647 2019 Recommended
Reviewed 09/11/2019
Great Staff, great community. I cannot recommend Highland Village enough! It's within walking distance to stores, restaurants, and the NAU campus. Beyond that, there is an active community with lots of free events each month.
Highland Village Manager10/09/2019

I don’t believe you. You can recommend us more. :)

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Verified Resident 693774 2019 Recommended
Reviewed 09/11/2019
The staff really helped me in the process of getting this apartment and moving to a new town. They offer different activities like bands and s'mores night and that really helped me get to know the community and people. Over all this has been an awesome… See More
Highland Village Manager10/09/2019

We agree the Fall Celebration was excellent! Make sure you vote us Best of Flag 2019, we would love to celebrate again!

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Verified Resident 691921 2019 Recommended
Reviewed 09/08/2019
I have had a pleasant time so far with my stay at Highland Village. It is a quiet neighborhood, close to the main part of Flagstaff; but not too close so you can avoid NAU traffic. The only problems I have had are the usual document… See More
Highland Village Manager10/09/2019

Thanks so much for the review of our property. We are with you on the traffic in this town, close but not too close!

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Verified Resident 690106 2019 Recommended
Reviewed 09/04/2019
Beautiful community, easy for students to get to school, apartments are nice and comfortable, maintenance is always on top of any requests, office staff is great and make sure that you're safe and comfortable
Highland Village Manager09/17/2019

We're loving your review! Stop by the clubhouse parking lot on the 20th (1-3 PM) for bike tune-ups and raffle prizes with our Apartment Life Team!

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Verified Resident 687627 2019 Recommended
Reviewed 08/30/2019
So far I have had a good experience living in this community, it isn't super loud at night which allows for a good homework setting and lets me get sleep to continue to study engineering. I also like that it's semi close to campus.
Highland Village Manager09/17/2019

An engineering degree is one of the toughest, glad we could provide a great place for you to study. Let us know how we can improve to get that 5 out of 5 review!

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Verified Resident 687704 2019 Recommended
Reviewed 08/30/2019
Very friendly people and the staff are extremely helpful. I especially like how the laundry room is just down the stairs from my apartment. My roommates are my best friends and we havw the best time together always I love living here
Highland Village Manager09/17/2019

Living with friends is the absolute best! Make sure you spread the word, we would love to house even more of your friends!

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yb7 • Resident 2017 - 2019 Recommended
Reviewed 08/29/2019
It's a pretty quiet complex for the most part. It is pretty expensive but given how close it is to everything, it's still actually one of the cheaper places to live. The staff is really nice. the gym is pretty okay, I like that they changed… See More
Highland Village Manager09/17/2019

Thank you so much for the recommendation! We’re always looking for ways to improve so please don’t be shy with any suggestions!

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Verified Resident 687478 2019 Recommended
Reviewed 08/29/2019
They are usually quick to take care of any requests that are made. The complex is nice, but the units are slightly dated. Train noise can be heard but it's not too bad, and quiet hours are generally respected by residents. The bus access is great… See More
Highland Village Manager09/17/2019

We appreciate your feedback. Be sure to join us at our next Apartment Life event!

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Verified Resident 686753 2019 Recommended
Reviewed 08/28/2019
While the climb up to the apartments is rather exhausting, the homes are in good shape. The people that live around here are not too loud and it is not hard to get to the NAU campus from the bus stop. The move in experience is… See More
Highland Village Manager09/17/2019

Thank you for the review of our property. After delivering notices throughout the property, I can certainly agree with the stair situation, but that is also why we don’t have a stair climber at the gym!

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Lyndsey_N • Resident 2019 Recommended
Reviewed 08/22/2019
Great apartment complex close to the bus and the staff is very helpful. I have hundreds on a parking pass and I love the layout of the apartment. Plenty of parking in the complex and it is completely free!
Highland Village Manager09/17/2019

Thank you so much for the great review. We're glad you are able to save so much on parking with the free parking at Highland! Just one of the ways we add value to your home with us.

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Verified Resident 683732 2017 - 2019 Recommended
Reviewed 08/21/2019
I really enjoy living in Highland Village Apartments because everyone here is extremely nice and aware of their neighbors. I also appreciate the maintenance staff that work the premise, because they work hard.
Highland Village Manager09/17/2019

Thank you so much for the excellent review. We enjoy having you here as well, and we do have the best maintenance team!

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Verified Resident 682185 2017 - 2019 Recommended
Reviewed 08/18/2019
moved to flagstaff for medical lung cancer. need the reduced oxygen content of atmosphere. astronomy hobby and local observatories are a plus. Chinese exchange students are very interesting to talk to. See More
Highland Village Manager09/17/2019

We're glad you chose to live here. We love our Dark Sky city! Let us know if we can do anything for you to make you home more comfortable.

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Verified Resident 681554 2018 - 2019 Recommended
Reviewed 08/16/2019
It is amazing and every employee that works there is also amazing thank you for all of the hard work you guys do on a day today basis It is an amazing community and I will recommend it to anybody I know keep up the great… See More
Highland Village Manager08/28/2019

Thank you so much for the excellent review of our team and community; we will keep up the hard work. And thank you for recommending Highland Village! We hope to see you at the Highland Local Fest on September 5th!

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Verified Resident 680800 2019 Recommended
Reviewed 08/15/2019
Highland Village Apartments has made for a great first apartment. Im excited to be living here while I complete my college education. They have been very helpful in both moving and with any and all repairs.
Highland Village Manager08/28/2019

Thank you for choosing Highland Village for your first apartment! One of the great perks of apartment living is that we take care of those repairs for you; don't hesitate to reach out if you need anything else. We hope your semester is off to a great start!

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Verified Resident 679178 2019 Not Recommended
Reviewed 08/14/2019
I have only been here a short time so I do not believe my response will be indicative of overall quality. However, aside from my roommates and my room location everything is wonderful thus far. I enjoy the free parking and use of the facilities.
Highland Village Manager08/28/2019

Thank you for taking time to share your thoughts. Please let us know how we can improve things for you, as we are committed to creating the best experience for our residents!

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Lauren_C537 • Resident 2018 - 2019 Recommended
Reviewed 08/12/2019
Highland village is the first off campus housing I moved into during college. It has given me the ability to meet new people and has been my first step in becoming more independent. I enjoy the scenery near the apartment as well as it's closeness to… See More
Highland Village Manager08/28/2019

Thanks so much for the amazing review. We love being the favorite! See you at the next Apartment Life event on September 5th with live music, food & lots of fun at the Highland Local Fest!

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Saradresler • Resident 2018 - 2019 Recommended
Reviewed 08/08/2019
Great community for students at NAU! fairly close to campus and it has beautiful views. The front desk staff is very nice. The hills are steep, so when it snows make sure you plan ahead if you dont have 4WD.
Highland Village Manager08/28/2019

Thanks for your review and advice! The Mountain Line stops just across the street from our community, so that's always an option in snowy weather. But until the snow comes, enjoy the warm temps and fun events, like our Highland Local Fest on Sept. 5th!

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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Uncovered Parking

General

  • Community Center
  • Fitness Center

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,102

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $820

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price

    $733

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 3+ Bathrooms

  • Price

    $2,556

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4+ Bedrooms, 2 Bathrooms

  • Price

    $726

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4+ Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Management Company: Bella Investment Group, LLC

Office Hours Open Now!

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: 09:00 AM - 04:00 PM

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Highland Village

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