Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4.1
Office Staff	4.1
Maintenance	4.1
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.3/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	3.8/5

Review Count

Number of reviews in the past 365 days	36

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	76.08 days

Ratings & Reviews (125 Reviews)

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Pine View Village Manager

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Verified Resident 775660 • 2020 Recommended

Updated 06/04/2020

Reviewed 06/04/2020

not long been here enough. everything has been fine so far. good location and stuff. not long been here enough. everything has been fine so far. good location and stuff. not long been here enough. everything has been fine so far. good location and stuff. See More

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Verified Resident 775349 • 2018 - 2020 Recommended

Updated 06/03/2020

Reviewed 06/03/2020

First of all, the administrative team is highly attentive to the needs, wishes and concerns of all of its residents. It not only listens, but is quick in its responsiveness. If you have a problem in the unit, the maintenance staff is courteous, prompt and knowledgable...and… See More

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Verified Resident 775155 • 2019 - 2020 Recommended

Updated 06/03/2020

Reviewed 06/03/2020

I pretty much keep to myself. But all those I've interacted with are pretty cool, or at least respectful. Given how many of us there are here, place is amazingly quiet. That and the thought that any of us would help each other is really important… See More

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Verified Resident 773452 • 2020 Recommended

Updated 05/29/2020

Reviewed 05/29/2020

My move in was completely hassle free, and the grounds are beautiful. The residents I've met so far have been very friendly, and the community feels safe and trustworthy. I highly recommend Pine View Village.

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Verified Resident 768838 • 2019 - 2020 Recommended

Updated 05/13/2020

Reviewed 05/13/2020

tell residents up stairs that the residents down stairs can here them clarly when they jump or stomp around so try to step with thought of outhers:) and the walls of the appartment is hearing proof so keep down past 12am and 5am.

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Verified Resident 750664 • 2020 Recommended

Updated 04/29/2020

Reviewed 03/08/2020

i had a leak in the pipe of my tiolet. didnt think anything of it. once it started making puddles of water on the floor i reslized it was a problem. maintenance came and fix the pipe right quick, now theres no leak.

Pine View Village Manager29/11/2020

We sure do appreciate our awesome maintenance team here at Pine View! They rock!

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• 2019 - 2020 Not Recommended

Updated 04/28/2020

Reviewed 04/28/2020

It was mediocre. Maintenance staff was really good, they work really hard to maintain the property. The units are fairly old and it easily shows the rooms have a great size, but not quite worth the rent. Safety is a huge issue here because of the… See More

Pine View Village Manager12/12/2020

We apologize if your experience here was not what you thought it would be. Yes, our maintenance staff is awesome and works hard to make sure the property is maintained well! Our pricing includes all utilities which helps to make it very affordable. Although we are conveniently close to the NAU campus, we rent to anyone who qualifies. We wish you luck on your future apartment hunting!

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Verified Resident 758341 • 2011 - 2020 Recommended

Updated 04/08/2020

Reviewed 04/08/2020

Apart from the occasional bad neighbor, this has been an enjoyable place to live. It is a good value for the rent, and they do a good job of upkeep of the grounds it looking nice. The location is great, and it is relatively quiet, too.… See More

Pine View Village Manager13/13/2020

Thank you for choosing Pine View. We are happy to have you here! Let us know if we can do anything for you.

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Verified Resident 755727 • 2018 - 2020 Recommended

Updated 03/27/2020

Reviewed 03/27/2020

It's quiet here everyone is friendly walking distance to stores and NAU staff is polite and helpful willing to listen to your questions alot of community events great for a retired person or a VETERAN OF THE ARMED FORCES See More

Pine View Village Manager06/06/2020

Thank you for your review! And thank you for choosing Pine View as your home. ??

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Verified Resident 462027 • 2019 - 2020 Recommended

Updated 03/19/2020

Reviewed 03/08/2018

Very convenient location next to NAU and grocery stores. Neighbors can be quite loud at times, and the price per square foot is fairly high in my opinion. Maintenance is extremely quick to respond and friendly as well. There needs to be better notifications about emergency… See More

Pine View Village Manager30/15/2020

Thank you for your updated review. ?? We try to offer the best pricing, which is why we include all utilities in the rent price. Please call our office so we can get your email and add you to our Constant Contact list! This is a way we reach out to residents to notify of emergency water shutoffs.

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Verified Resident 752077 • 2020 Recommended

Updated 03/13/2020

Reviewed 03/13/2020

When we moved in, it was primarily because rent was fantastic and the neighborhood is quiet! But there's a sense of community here, and although maybe not everything works perfectly, it's quiet, peaceful, and makes me feel right at home :)

Pine View Village Manager24/24/2020

Making people feel at home is our #1 priority at Pine View! Thank you for choosing us!

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Verified Resident 751727 • 2020 Recommended

Updated 03/11/2020

Reviewed 03/11/2020

Pine View Village offered a lease term that was tailored to my needs, and their leasing staff happily and promptly answered all of my questions throughout the leasing process. The apartment itself is convenient and located in the perfect location?no more than a five minute drive… See More

Pine View Village Manager24/24/2020

We strive to provide the best customer service and make our residents feel at home. Thank you for your kind review, and thank you so much for choosing Pine View!

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Verified Resident 663476 • 2019 - 2020 Recommended

Updated 03/01/2020

Reviewed 07/10/2019

Pineview Village Apartments it's a wonderful community and some of the neighbors are wonderful. I also really appreciate the community events as well. and I really appreciate the maintenance in the management. I appreciate the care team as well. See More

Pine View Village Manager28/28/2019

Thank you for your review. Please remember if you need anything, stop by the office. Even if you want to just stop by and say hi and grab a donut on Donut Fridays! ??

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Verified Resident 744131 • 2019 - 2020 Recommended

Updated 02/12/2020

Reviewed 02/12/2020

Wonderful staff, always super nice and they help me with any problem I have right away. One of the best apartments I've lived in thus far. I had a leak in my ceiling, they were here immediately to solve it. I needed my pilot light turned… See More

Pine View Village Manager24/24/2020

Here at Pine View Village we strive to provide the best customer service and always try to ensure our residents feel like they are well taken care of. Thank you so much for the kind words!

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Verified Resident 738765 • 2020 Recommended

Updated 01/24/2020

Reviewed 01/24/2020

I found my apartment through a posting on Craigslist. This seems like an excellent company. I have not been here but a month. Housing construction is increasing in my area. Not sure what else to write.

Pine View Village Manager24/24/2020

Thank you for making Pine View your home! If you haven't been able to yet, we invite you to join in our resident events (details coming soon). They're a great way to meet your neighbors.

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Verified Resident 734600 • 2019 - 2020 Recommended

Updated 01/08/2020

Reviewed 01/08/2020

Great maintenance, quiet, helpful stAff, wish gym had free weights and 24 hour laundry facilities. Accepts pets, friendly neighbors, mostly adults and families. CAn get anywhere quickly in flagstff, takes 5 minutes to downtown See More

Pine View Village Manager24/24/2020

Thank you for your review. Our maintenance staff is definitely awesome and yes, location location location! We love that our property is so conveniently close to downtown. Our laundry facilities are now open 24 hours as well as our fitness center. The free weights is a great suggestion, I'll see what we can do to make that happen! We appreciate your time in writing this review and are glad that you are here at Pine View. ??

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Verified Resident 438042 • 2017 - 2020 Recommended

Updated 01/08/2020

Reviewed 01/07/2018

Overall, it's an okay place to stay but rent is pretty high for studio apartments. Walls are thin so you can hear what every single one of your neighbors is doing. When it snows, maintenance clears the pathways but not all so there is often ice… See More

Pine View Village Manager10/10/2018

Our CARES Team does plan some great community events, and we are so happy to hear that you are enjoying them! Let us know if we can do anything for you.

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Kaycee Plauman-Yano • Resident • 2019 Recommended

Updated 11/24/2019

Reviewed 11/24/2019

The front office has been very helpful throughout everything; the move in process, any questions I have etc. The groups are well kept and maintenance helps keep the inside of my apartment working great as well! The community is very welcoming and there's never been a… See More

Pine View Village Manager10/10/2020

We hope all is still going well! Please reach out if you need anything. We're here for you.

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Verified Resident 719173 • 2019 Recommended

Updated 11/18/2019

Reviewed 11/18/2019

Good friendly staff, quick maintenance replies and very accommodating to my needs. They were fairly responsive during the application and move-in period. I am also very pleased with the complete coverage of utilities, cable and wi-if. It is very convenient and somewhat hard to find.

Pine View Village Manager10/10/2020

Thank you for the review. Let us know if we can do anything else to make your home more comfortable.

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Verified Resident 709692 • 2019 Recommended

Updated 10/23/2019

Reviewed 10/23/2019

So far really good I really like it here I would definitely recommend this place to my family and friends the staff is friendly the apartments are clean and quiet I see my self living here for sometime See More

Pine View Village Manager10/10/2020

We are so glad you have chosen Pine View Village as your home! Be sure to pick up your chocolates at the mailboxes on Valentine's Day!

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Verified Resident 704898 • 2019 Recommended

Updated 10/09/2019

Reviewed 10/09/2019

Great office people friendly willing to help they were able to get me in my own place over the weekend and it helped that they work with you if you had any bad past experiences I'm really grateful to be in my own place

Pine View Village Manager10/10/2020

We are grateful that you chose Pine View Village, and hope you're enjoying your own place. Let us know if we can do anything for you.

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Resident • 2019 Recommended

Updated 10/04/2019

Reviewed 10/04/2019

Overall I'm happy I choose this place. I think there are a couple of others places in Flagstaff that would be better, but they weren't available when I wanted to move and given the options and my personal goals I think I got a good deal.… See More

Pine View Village Manager31/31/2019

All we can say is wow – what a detailed and informative review! We loved your solutions for many of the issues and we also wanted to make sure you know we are here for you as well! Anything you need, please don’t hesitate to reach out and ask. We are here to make your experience a great one and a lot of times we have options and resources that residents overlook – so we’d love to go over these with you to maximize your home here at Pine View. Stop in and see us – we’re looking forward to improving on your suggestions! Thanks again!

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Verified Resident 597043 • 2019 Recommended

Updated 09/27/2019

Reviewed 01/25/2019

Overall a good experience except a few undesirables mostly good staff and good people nice staff and residents one overlord snitch of the square dictating sometimes I go around the outskirts of the building to avoid certain situations

Pine View Village Manager12/12/2019

Wow! Thank you for the awesome review and shout out! We are so happy you are enjoying your stay with us.

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Verified Resident 699514 • 2019 Recommended

Updated 09/25/2019

Reviewed 09/25/2019

very good the landlords are awesome and awesome events and awesome community and my experience awesome it close to everything and close to downtown and close to stores and everything and it very safe and very clean See More

Pine View Village Manager22/22/2019

We also think it is truly awesome that you enjoy living here so much. We work every day to make your home here something special!

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Verified Resident 693711 • 2017 - 2019 Recommended

Updated 09/11/2019

Reviewed 09/11/2019

It was good, great location and met Some nice people............................................................"............................................................................................................................................................................................... ............... See More

Pine View Village Manager22/22/2019

We are so glad you enjoyed your stay with us.

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Pine View Village

Floor Plans

epIQ Report Card

Community epIQ Grade .a { fill:#fff; } .b { fill:#175594; } .c { fill:#1976d2; } .d { fill:#8bc34a; } A-

Renter RatingsA-

Review CountA

Manager's Review EngagementB

Manager's Review Reply TimeB-

Ratings & Reviews (125 Reviews)

Features & Amenities

Laundry

Parking

General

Floor Plans & Pricing

Studio, 1 Bathroom

1 Bedrooms, 1 Bathroom

4+ Bedrooms, 3+ Bathrooms

Leasing:

Office Hours Closed

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