Review History for jwolly

Sterling Pointe Apartments


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jwolly

Resident 2016 - 2017

7/2/2017

If I could give a minus 10 stars I would. Beware renters.... Be very careful what is told to you on the phone vs. what is written in your lease agreement. You will get a different story every time, especially if you live out of state. If you do happen to rent from these scam artists, not only will you never see your deposit again, if you can get them to make the correct adjustments, they will dole it out to you in tiny little checks. There is no way a company of this size could run with such incompetent employee's so the only logical answer is that they are dishonest and are out to take you for as much money as they can. We told if we gave notice early (which they repeatedly called about) they could get our place rented for the summer and refund us, that never happened. They charged us a $200 re-marketing fee" for no notice given. Really....We did pay our rent in full to the end of our lease as we agreed too. But then... they did not apply our rent to our unit. Finally got that fixed. But still no refund of our deposit. They then charge us charged us a $200 "break the lease fee" . Breaking what lease, our lease was up on June 30, and we paid our rent thru June 30. I think they hope I will just go away because of the constant mistakes, BUT they are DEAD wrong. I will continue to review and report this company until I get what is owed to me. We rented with them in good faith, we were never late with the rent, left the place in great condition. Followed every rule set forth in our lease agreement. Don't be scammed, there are plenty of great places in Flagstaff for your student to rent.

    Review 11 out of 18

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    Sterling Pointe Apartments

    March 2024

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