| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
The Ridge at Clear Creek
997 East Pine Knoll Drive, Flagstaff, AZ 86001
997 East Pine Knoll Drive, Flagstaff, AZ 86001
Floor Plans
- $1,116
- $1,786
- $1,488
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The Ridge at Clear Creek
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (15 Reviews)
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AVERAGE RATINGSee Rating Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
OVERALL SCORESee Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident • 2018 Recommended
Updated 09/29/2018
Reviewed 09/29/2018
I love this community because so far everybody has been very nice and welcoming. The people working up front are quick and welcoming. They always make you feel like you're important and you can usually count on being seen quick so you're not there too long… See More
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Ashley_M582 • Resident • 2017 Recommended
Updated 11/22/2017
Reviewed 11/22/2017
The community is great. It can be loud and some of the staff can be rude. The parking pass system sucks and most of my friends have been towed for no reason. However, it is a great apartment and I enjoy the gym being open 24… See More
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Noise
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Resident • 2017 Recommended
Updated 10/27/2017
Reviewed 10/27/2017
The ridge at clear creek has a really nice staff but a bad parking situation since we only get one car per unit but it's a great location to school and downtown. It's also close to other apartments. If I was not graduating I would probably… See More
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Gary J. • Resident • 2014 - 2017 Not Recommended
Updated 03/11/2017
Reviewed 03/11/2017
Rent is not affordable, and if you think you can afford it now wait a few months for a few extra hundred dollars to be added on to it each month, without the beginning fees included. And do not expect help from the management, profit is… See More
The Ridge at Clear Creek Manager14/14/2017
Hello Gary, Thank you for sharing your review. We strive to provide comfort and apologize that you have experienced anything to the contrary of that during your stay with us. Given the opportunity, we would love the chance to remedy this situation. Please stop by our office so that we can speak further about your concerns. We look forward to speaking with you. Steffanie Bohall, Community Manager
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Office Staff
Resident • 2016 - 2017 Not Recommended
Updated 03/09/2017
Reviewed 03/09/2017
The walls are so thin that I can hear other's conversations and my upstair's neighbor's terrible music. In the winter they don't do a good job clearing the roads and parking structure collapsed on a resident's car. The parking lot is on a hill with blind… See More
The Ridge at Clear Creek Manager14/14/2017
Hello, Thank you for sharing your review. We strive to provide an environment that makes residents proud to call our community their home, so we're disappointed that this has not been your experience thus far. We really want all of our residents to enjoy an optimal living experience, so we'd appreciate the opportunity to take steps toward that. Please take a moment to visit our office so that I may gain insight into the concerns listed in your review, and to fix any errors that may have occurred on our part. I look forward to speaking with you and collaborating toward resolving your concerns and improving your stay with us. Steffanie Bohall, Community Manager
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Resident • 2013 - 2015 Not Recommended
Updated 03/08/2015
Reviewed 03/08/2015
I have lived at this complex for almost 2 years. The management team will not deal with any such problems at all they are rude they do not fix the problem when the police have been called. I also work in the business but for a… See More
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Office Staff
kjg34565 • Resident • 2014 Not Recommended
Updated 07/16/2014
Reviewed 07/16/2014
The complex is very nice, but the staff here will make you hate this entire complex. On Move out they will charge exorbitant amounts so beware of the lower security deposit option, it covers no damages and they will renovate the apartment on your dime. The… See More
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Grounds
Office Staff
jhudak • Resident • 2013 - 2014 Recommended
Updated 07/02/2014
Reviewed 07/02/2014
I have lived at The Ridge for over a year now. The property is beautiful and it is a great living environment. It is very pet friendly and gives you a nice scenery to look at while walking your dogs. The office staff is very pet… See More
The Ridge at Clear Creek Manager13/13/2014
Thank you for taking the time to write such a great review about our community. We love hearing that you are happy with where you live and hope that you continue to call the Ridge at Clear Creek home for many years to come. Please do not hesitate to let us know if there is anything we can do to make your stay more enjoyable.
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Resident • 2013 - 2014 Recommended
Updated 07/01/2014
Reviewed 07/01/2014
I have lived in Flagstaff for nearly a decade now and have spent my entire time jumping around different apartment complexes. A year ago my wife and I heard about The Ridge at Clear Creek and decided to check it out. Living here as been absolutely… See More
The Ridge at Clear Creek Manager13/13/2014
Thank you for taking the time to write such a kind review about our community. Your recommendation means a lot to us and we are happy that you enjoy our community! We hope that you will continue to call the Ridge at Clear Creek home for years to come. Please do not hesitate to let us know if there is anything we can do to make your stay more enjoyable.
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Office Staff
Resident • 2012 - 2014 Not Recommended
Updated 05/17/2014
Reviewed 05/17/2014
I recently moved out of this place after living there since 2012. I don't know how most people have had such positive experiences at The Ridge since mine was anything but. Parking: It's typical apartment parking. This would be fine, except it's really not regulated enough.… See More
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Office Staff
Paddoc • Resident • 2011 - 2014 Not Recommended
Updated 05/15/2014
Reviewed 05/15/2014
I lived at The Ridge for three years. I'll order my review in the order of the "stars." Parking: You get one assigned space per apartment, even if you have a two or three bedroom with 3 or more people. After that, parking is a free-for-all… See More
The Ridge at Clear Creek Manager20/20/2014
We appreciate all feedback even when it is not positive. I am sorry to hear that you did not enjoy your two years here at our community. The community is beautiful with mature trees and landscape for our residents to enjoy. We took extra care in the landscape so that it fit in with the natural landscape that was here before us. We do offer one parking spot per apartment with open parking available for guests or roommates. Our community is new, we opened up around the time you moved in. We take all noise complaints seriously. Please call me or stop by the office so that I can speak with you more about your concerns. Thank you, Yvette Carrillo Community Manager P. 928.774.0223
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riverstyx • Resident • 2014 Recommended
Updated 05/06/2014
Reviewed 05/06/2014
5/6/2014 The buildings are new and very clean, and its a safe area to live. However, it is a but pricey, especially for a 1-2 bed and utilities are not included unfortunately. Many of their rules are uninforced. The cops have to help with noise or… See More
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Resident • 2011 - 2013 Recommended
Updated 02/22/2014
Reviewed 02/22/2014
This review is complicated. Let me start with the good. The property is great and the apartments are beautiful. Everything appears to be fairly new, and you cannot beat a washer and dryer in the unit. Our apartment is very well insulated, and we rarely have… See More
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Resident • 2014 Not Recommended
Updated 02/12/2014
Reviewed 02/12/2014
staff is horrible here. See More
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abpowell29 • Resident • 2011 - 2012 Recommended
Updated 08/08/2013
Reviewed 08/02/2013
This place has definitely gotten better with time. Staff is extremely helpful, even no longer being a resident they went well out of their way to help me with a problem. Really friendly! See More
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Countdown3 • Resident • 2013 Recommended
Updated 06/17/2013
Reviewed 06/17/2013
I have lived at The Ridge for almost a year and highly recommend it. The apartments are modern, clean and provide a ton of living space. Rent is very affordable and they even give you a discount for families who fall in a lower income bracket.… See More
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Resident • 2013 Recommended
Updated 06/17/2013
Reviewed 06/17/2013
Great place to live. Family oriented facilities. Beautiful trails right behind complex great for running. I love it here! Highly recommended. See More
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Features & Amenities
Laundry
- Laundry On-Site
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- Price
$1,116
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
2 Bedrooms, 2 Bathrooms
- Price
$1,786
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
3 Bedrooms, 2 Bathrooms
- Price
$1,488
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
3 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
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