Number of reviews in the past 365 days | 36 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 73.81 days |
Contact Property
Woodlands Village Apartments
813 West University Avenue
Flagstaff, AZ 86001
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 36 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 73.81 days |
Thank you! Hearing that our residents are happy here is the best thing to us!! We look forward to continuing to provide you with amazing experiences. If you need anything from us, we are here for you! 928.774.6968 or [email protected]
I am happy to hear that there are no problems with your apartment. We do want you to enjoy your home, so I would like to follow up with you on your water pressure and see if that is something we can take care of for you. Please feel free to reach out to me, and let's work together on this. Jamie, Property Manager ([email protected] or 928.774.6968)
We love hearing that our residents are enjoying their home with us! We look forward to continuing to serve you and will hopefully see you tonight for Crumbl Cookies, or on the 26th for tacos.
We are happy to know that you love it here; that is what we always want! If you ever need anything we are here to serve you! Hopefully we will see you tonight for Crumbl Cookies or for tacos on the 26th.
We love to hear things like this, it makes our day. ?? We look forward to continuing to providing you with a high level of customer service you have come to expect from us!
We love hearing that you are comfortable here at Woodlands - that is what we strive for! We are excited to share your review with our maintenance team ??. We look forward to continuing to serve you.
We are happy to hear that our maintenance team is serving you well! Making sure that you're happy with your home is always the most important thing for us! If there is anything you need, we are here for you. 928.774.6968 or [email protected]
Thank you! Hearing that our residents are happy here is the best thing to us!! We look forward to continuing to provide you with amazing experiences. If you need anything from us, we are here for you! 928.774.6968 or [email protected]
We are happy to hear that you are enjoying your one bedroom with us and that our location works for you! If you need anything from us, we are here for you!! 928.774.6968 or [email protected]
We are sorry to hear about this! If there is anything we can do to help fix up your apartment, please reach out to us and we can have maintenance stop by right away. We want to make sure that you are happy with your home. 928.774.6968 or [email protected]
Thank you! We always want to make sure that people leave our offices feeling like they have been taken care of. We look forward to continuing to serve you.
We are glad to hear that your move in was painless! The entire team here looks forward to continuing that with you throughout your time with us. We are in this together!
We always want our residents to feel like they are more than just a resident - to feel like they are home with us! If you need anything from us during your time here we are just a call or email away! 928.774.6968 or [email protected]
We are happy to hear that you are having a great experience with our team and community, we look forward to building on that! Don't forget we do offer that Refer a Friend bonus!!
We look forward to continuing this experience with you this semester! Our residents are always our top priority, so if there is anything that you need from us we are a phone call or email away! 928.774.6968 or [email protected]
We are happy to hear that you found the purr-fect home with us for you and your fur baby! If you need anything from us just let us know, we are here for you! [email protected]
We are happy that you found a place that is in a convenient location for you, even happier it is with us!! If you need anything from us, we are here for you!
We are happy to hear that you are enjoying not only the community but the neighborhood! We look forward to continuing that positive experience with you!
Thank you! Our goal is always to make sure that our residents feel like this is more than just an apartment, but that they are truly home. We are happy to hear that we are moving towards that goal! If you need anything from us we are a phone call (928.774.6968) or email ([email protected]) away.
We are happy to hear that the location works great for you! If you need anything from us, we are here for you!
We are so happy to hear that you have had a positive experience with us so far. We look forward to continuing that with you!
We are happy to hear that you enjoy the complex. Please reach out to me (Jamie, Property Manager) in the office with concerns over your appliances, I would love to discuss options with you that won't cost you more. ??
I am so sorry the changes in staff have been less than ideal for you; we never want you to feel frustrated with changes. Hopefully going forward I will be able to provide a consistent support system for all of the residents at Woodlands. -Jamie, Property Manager
We are so happy and thankful to you for recommending us to others. We are so sorry for the frustrations with the office staff, this is something that we never want our residents to feel. We will continue to work on improving in this area. We are going to be sad to see you leave, and please know that if there is anything else we can do for you in the future, we are here for you.
$1,194
N/A
N/A
Studio
$1,388
N/A
N/A
1 Bedroom
$1,930
N/A
N/A
1 Bedroom
$1,488
N/A
N/A
2 Bedrooms
$1,639
N/A
N/A
2 Bedrooms
$810
N/A
N/A
4+ Bedrooms
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Contact Property
Woodlands Village Apartments
813 West University Avenue
Flagstaff, AZ 86001