Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 88.89% |
Average time to respond to reviews | 42.78 days |
Contact Property
13225 North Fountain Hills Blvd.
Fountain Hills, AZ 85268
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 88.89% |
Average time to respond to reviews | 42.78 days |
Hi Amy, Thanks for the kind words! We love having you as part of the community at Ridge View. Please get in touch if you need anything. Anna-Marie Sollinger, Community Manager
Thank you for your heartening review. Our team strives to create an inviting atmosphere, and it puts a smile on our faces to know Allison and Travis have made you feel so at home. We are thrilled to have you part of our community and hope to continue delighting you.
We couldn't be happier to read your feedback, which acknowledges that our efforts to provide our residents with an exceptional living experience are proving fruitful! We aim to provide that professionalism and responsiveness that you so appreciate and will continue to be here for you anytime you need!
How nice to read your exceptional feedback about our community. We aim to provide a lovely environment with great amenities and, above all, superior service for our residents. We will certainly pass along your kind words to Allison!
Thank you for taking the time to review. We're glad to hear you're impressed with our maintenance team and have taken notice of how hard they work to maintain our beautiful community. We're sorry to hear you're disappointed with our team's attempt to address your concerns. At your convenience, please reach out to our Cares Team at [email protected] to discuss this matter in further detail.
Thank you for your positive assessment of our community, Lysia! We love to see our residents enjoying all the amenities we have to offer here, and we appreciate your positive feedback on our social events! We will pass along your compliments to Shawn and Tony.
We're happy to hear that you love our community! Welcome, and please keep on enjoying our convenient location and those gorgeous views.
Thank you for your 5-star rating and confirmation that you love living in our courteous, caring community. We're glad you're happy here and look forward to welcoming your hairdresser home too!
Thank you for your detailed review. Welcome to the community! Your positive feedback about Travis and the team brought a smile to our faces. We'll be sure to pass your compliments along to them. Thank you again.
Thank you for letting us know that you are satisfied and pleased with your home here. Your five-star rating is also greatly appreciated. Feel free to stop by the office with your question about Travis. We're happy to connect in-person. Have a great day.
We are disappointed to learn that you continue to be unhappy in your home and our community overall. Our team members have done their best to address each and every concern that you describe in your review. However, because you have denied us entry to your apartment, we cannot ensure that conditions will improve across the board. Combined with the fact that you have declined our offer to let you out of your lease, this situation puts us in a bit of a bind. If you have changed your mind and are willing to speak with us more about these matters, kindly email our Cares Team at [email protected]
Wow, we're humbled by your fantastic feedback on our community! We prioritize the comfort and satisfaction of our residents, which means we spend considerable time and resources in order to continue to provide friendly, quality service; well-maintained grounds and facilities; and an immensely welcoming atmosphere. Thank you so much for the review.
We are incredibly proud of the professionals we hire to maintain our community, and your comments about Allison and Travis reaffirms our commitment to excellence. They will certainly be encouraged by your feedback. We have taken note of your suggestions about the call center and appreciate you bringing this to our attention. Please let us know if there is anything more you wish to share.
Thank you for providing us with such an upbeat review. We are delighted to hear that the team has been helpful and you are enjoying the improvements we are making throughout the community. If there is anything we may do to enhance your time here, please let us know.
We are loving your glowing review! It's fantastic to hear that our team and our upkeep have exceeded your expectations. We're also delighted that you are enjoying the friendly atmosphere. We will be sure to pass along your compliments to Allison and Travis. thank you, and please continue to enjoy that gorgeous view.
Thank you so much for sharing such encouraging feedback with us today. It's awesome to know you've been so well-served by our team! If there's anything we may do to make your experience even better, don't hesitate to let us know!
What a wonderful acknowledgment of our community and team! We are delighted that our team was able to help make your move easier! We are so glad to have you as a part of our community.
Thank you for your excellent feedback! We are glad that when all was said and done, your questions were answered and you were satisfied. We look forward to assisting you in the future and are so happy to have you as a part of our community.
Thank you for your wonderful feedback! We are thrilled you are happy being a member of our community. Be assured that we will work diligently to be a great place for you to call home.
We love hearing all of this feedback, thank you for sharing! We are proud of the upgrades we have been making and the team's commitment to top-notch service. We hope you continue to enjoy the events! Have a great day.
Ellen, we are so pleased to know that you're enjoying your clean and comfortable apartment home! It's reassuring to hear that Travis and Allison were able to get you set up with your new home so efficiently. Thank you for the review, and we hope you are settling in well.
It's wonderful to know that you enjoy your apartment home and the views that come with it. We have noted your concerns about smoking, and we will discuss this with our team. Please let us know if there's anything more you'd like to share. We appreciate you taking the time to review.
We're pleased to know that you are "blown away" by our community and the professional service we provide. We find pleasure in caring for each resident's needs so that life is a bit easier for them. Know that we are always here when you need us. Thank you for sharing.
Thank you for your review. It is great to hear you hold our community in such high regard. Have a good day!
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Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority! Take in the panoramic views that surround Arrive Fountain Hills and enter a world of comfort and luxury! This boutique community provides easy access to AZ Loop 101 and is only minutes away from State Route 87, the Scottsdale and Phoenix-Mesa Gateway Airports, various golf courses, and the communitys world-famous fountain! Our restyled apartment homes are equipped with black appliances, updated cabinetry and lighting, washers and dryers, private patios, and smart home technology. Community amenities include a relaxing swimming pool and spa with mountain views, an outdoor lounge area with grills, a state-of-the-art fitness center, and so much more! At Arrive Fountain Hills, we provide more than a place to live; we offer a lifestyle! Visit our photo gallery or give us a call to schedule a personal tour and open the door to a new way of living!
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Contact Property
13225 North Fountain Hills Blvd.
Fountain Hills, AZ 85268