What are noise levels like at Arrive Fountain Hills?

The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Arrive Fountain Hills?

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How safe is Arrive Fountain Hills?

The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.8/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 88.89% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 42.78 days to their community reviews in the past year.

Ratings & Prices for Arrive Fountain Hills, Fountain Hills, AZ

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.8
Office Staff	4.7
Maintenance	4.8
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	88.89%

Manager's Review Reply Time

Average time to respond to reviews	42.78 days

Ratings & Reviews (123 Reviews)

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amylaughlin • tenant • 2016

09/08/2016

Hi, I have lived in many other places and apt complexes all over the US and Canada and this is one of the best run, nicest, and cleanest apt communities I have found. We found this little gem when my husband was transfered here to the … See More

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Arrive Fountain Hills Manager

09/13/2016

Hi Amy, Thanks for the kind words! We love having you as part of the community at Ridge View. Please get in touch if you need anything. Anna-Marie Sollinger, Community Manager

anonymous • vrp • 2019 - 2020

06/28/2020

I was blessed to find this place and able to turn into a home for myself and my son. I wasn't denied a tour nor was my application process strenuous. Allison and Travis help accommodate all of your needs. It's truly quiet and clean and close… See More

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Arrive Fountain Hills Manager

07/01/2020

Thank you for your heartening review. Our team strives to create an inviting atmosphere, and it puts a smile on our faces to know Allison and Travis have made you feel so at home. We are thrilled to have you part of our community and hope to continue delighting you.

dlester50 • Resident • 2018 - 2020

06/27/2020

I lived here before it was Arrive Fountain Hills. The new owners have upgraded the entire property. The staff - Allison and Travis - are top notch. They are friendly and helpful, very professional. The maintenance staff is very professional and quick to fix problems. This… See More

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Arrive Fountain Hills Manager

06/30/2020

We couldn't be happier to read your feedback, which acknowledges that our efforts to provide our residents with an exceptional living experience are proving fruitful! We aim to provide that professionalism and responsiveness that you so appreciate and will continue to be here for you anytime you need!

Prospective Resident • Visited 2020

06/23/2020

Arrive Communities are beautiful, but Arrive Fountain Hills is by far the most breathtaking in my opinion. They left not stone untouched with the amazingly elegant renovation touches! Allison is so outgoing, a great listener and her attention to detail within her customer service skills matches… See More

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Arrive Fountain Hills Manager

06/24/2020

How nice to read your exceptional feedback about our community. We aim to provide a lovely environment with great amenities and, above all, superior service for our residents. We will certainly pass along your kind words to Allison!

Let's ask stella • Resident • 2020

03/26/2020

A smoker's paradise. Non-smokers not so much. Have asked current Manager to help with the situation of upstairs neighbor who works from home, smoking on their balcony every 8-10 minutes every day from 6:00 am - 10:30 pm. Having health issues with smoking, my family can… See More

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Arrive Fountain Hills Manager

03/31/2020

Thank you for taking the time to review. We're glad to hear you're impressed with our maintenance team and have taken notice of how hard they work to maintain our beautiful community. We're sorry to hear you're disappointed with our team's attempt to address your concerns. At your convenience, please reach out to our Cares Team at [email protected] to discuss this matter in further detail.

lysia79 • Resident • 2017 - 2020

02/25/2020

Valentines was amazing this year! Arrive Fountain Hills provided dinner and drinks with a #paintnight #arrive #cruisinwithcanvas Travis and Allison are excellent property managers and care about our lifestyle and well being. Shawn and Tony have diligently been working on upgrading our property including new shower… See More

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Arrive Fountain Hills Manager

02/28/2020

Thank you for your positive assessment of our community, Lysia! We love to see our residents enjoying all the amenities we have to offer here, and we appreciate your positive feedback on our social events! We will pass along your compliments to Shawn and Tony.

Verified Resident 739998 • vrp • 2020

01/28/2020

A very pleasant community with outstanding staff. Great views! Walking distance from Safeway and Starbucks. I have just moved in but have no complaints. I would recommend Arrive to anyone able to live outside the metro area.

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Arrive Fountain Hills Manager

01/30/2020

We're happy to hear that you love our community! Welcome, and please keep on enjoying our convenient location and those gorgeous views.

Verified Resident 739639 • vrp • 2020

01/27/2020

I love the staff and community. Everyone is very friendly and helpful. I have not lived in an apartment style complex in years and was very Leary. I am really enjoying it. My hair dresser is looking for a place, I will let her know about… See More

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Arrive Fountain Hills Manager

01/29/2020

Thank you for your 5-star rating and confirmation that you love living in our courteous, caring community. We're glad you're happy here and look forward to welcoming your hairdresser home too!

Verified Resident 738063 • vrp • 2019 - 2020

01/21/2020

We have lived in the complex less than a month. However, the staff have been very accommodating. We couldn't say enough about how Travis and the maintenance staff have gone above and beyond to help us move in. Travis kept us informed on the renovation to… See More

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Arrive Fountain Hills Manager

01/23/2020

Thank you for your detailed review. Welcome to the community! Your positive feedback about Travis and the team brought a smile to our faces. We'll be sure to pass your compliments along to them. Thank you again.

Verified Resident 677974 • vrp • 2018 - 2020

01/21/2020

Arrive Fountain Hills is truly a Community. The property mgrs. organize an event each month. Events vary from happy Hour to Painting session to Ugly Sweater contest. The complex is friendly to all who participate Our fur friends also meet others at the Doggy Park. Love… See More

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Verified Resident 734522 • vrp • 2019 - 2020

01/16/2020

My experience was positive, professional, quick and thorough. I am very satisfied and pleased with renting at Arrive Fountain Hills. I miss Travis Robinson- Leasing consultant. Is he returning to his position soon?

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Arrive Fountain Hills Manager

01/20/2020

Thank you for letting us know that you are satisfied and pleased with your home here. Your five-star rating is also greatly appreciated. Feel free to stop by the office with your question about Travis. We're happy to connect in-person. Have a great day.

Verified Resident 734909 • vrp • 2019 - 2020

01/09/2020

Do not live here. I have had serious issues with peeling paint, lifting floor tiles and more since the day I moved in. Their sprinkler head broke in my apartment (several apartments in the complex have had sprinkler/flooding/water issues)and they tried to blame me and bill… See More

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Arrive Fountain Hills Manager

01/17/2020

We are disappointed to learn that you continue to be unhappy in your home and our community overall. Our team members have done their best to address each and every concern that you describe in your review. However, because you have denied us entry to your apartment, we cannot ensure that conditions will improve across the board. Combined with the fact that you have declined our offer to let you out of your lease, this situation puts us in a bit of a bind. If you have changed your mind and are willing to speak with us more about these matters, kindly email our Cares Team at [email protected]

Verified Resident 734626 • vrp • 2019 - 2020

01/08/2020

Arrive is by far the best housing experience we have received to date. The whole staff (maintenance included) Is super friendly and even more helpful. The grounds are kept clean and the residents are all friendly.

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Arrive Fountain Hills Manager

01/11/2020

Wow, we're humbled by your fantastic feedback on our community! We prioritize the comfort and satisfaction of our residents, which means we spend considerable time and resources in order to continue to provide friendly, quality service; well-maintained grounds and facilities; and an immensely welcoming atmosphere. Thank you so much for the review.

Verified Resident 671444 • vrp • 2018 - 2020

01/07/2020

The staff, Allison, Travis. Mike, Shawn and Tony are all ready to answer any questions or tend to any requests I may have. There is always a pleasant greeting with a smile. I love the amenities, the pool and hot tub area is always clean and… See More

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Verified Resident 731050 • vrp • 2019 - 2020

01/07/2020

Beautiful apartments, classy interiors, modern exterior. New appliances, smart locks work with an app. Maintenance work orders are effortlessly submitted online, 24/7. Maintenance is dependable, reliable, with fast response and fast turn around time. Highly recommend Arrive at FH! See More

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Arrive Fountain Hills Manager

12/30/2019

We are incredibly proud of the professionals we hire to maintain our community, and your comments about Allison and Travis reaffirms our commitment to excellence. They will certainly be encouraged by your feedback. We have taken note of your suggestions about the call center and appreciate you bringing this to our attention. Please let us know if there is anything more you wish to share.

Verified Resident 732617 • vrp • 2019

12/31/2019

The office staff is professional, thorough and a lot of fun!! People are extremely friendly and it's great to come home to a wonderful complex. The updates to the complex are refreshing and it's great to see that all employed here love their jobs!

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Arrive Fountain Hills Manager

01/02/2020

Thank you for providing us with such an upbeat review. We are delighted to hear that the team has been helpful and you are enjoying the improvements we are making throughout the community. If there is anything we may do to enhance your time here, please let us know.

Verified Resident 732605 • vrp • 2019

12/31/2019

Arrive has outdone my expectations. The staff and maintenance have all been wonderful and efficient. I'm loving the community and views from my unit. The tenants that I've met have all been friendly. Allison and Travis are awesome and made my move in effortless. See More

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Arrive Fountain Hills Manager

01/02/2020

We are loving your glowing review! It's fantastic to hear that our team and our upkeep have exceeded your expectations. We're also delighted that you are enjoying the friendly atmosphere. We will be sure to pass along your compliments to Allison and Travis. thank you, and please continue to enjoy that gorgeous view.

Verified Resident 730097 • vrp • 2019

12/21/2019

Staff extremely helpful and accommodating. They answered questions, provided helpful information regarding service providers, furniture options and other requested information. Though centrally located, complex is quiet and has a native preserve which many condos look out on.

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Arrive Fountain Hills Manager

12/27/2019

Thank you so much for sharing such encouraging feedback with us today. It's awesome to know you've been so well-served by our team! If there's anything we may do to make your experience even better, don't hesitate to let us know!

Verified Resident 726491 • vrp • 2019

12/10/2019

Management has been very welcoming and easy to talk to. They've been attentive and prompt at helping us get everything settled. Since we moved across state, it's been wonderful being able to coordinate things so fluidly with our management team. It took off the stress of… See More

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Arrive Fountain Hills Manager

12/13/2019

What a wonderful acknowledgment of our community and team! We are delighted that our team was able to help make your move easier! We are so glad to have you as a part of our community.

Verified Resident 725272 • vrp • 2019

12/10/2019

Well organized and efficient. Could have been a little slower and explained more, but I did not ask as I did not know what questions to ask. All was eventually answered and all problems resolved to my satisfaction. See More

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Arrive Fountain Hills Manager

12/13/2019

Thank you for your excellent feedback! We are glad that when all was said and done, your questions were answered and you were satisfied. We look forward to assisting you in the future and are so happy to have you as a part of our community.

Verified Resident 721488 • vrp • 2019

12/03/2019

The community staffs are all nice and kind. They responded very quick. The residents are also nice. The community hold in downtown but it's very quiet and easily to reach the area. I'm highly recommend to live here.

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Arrive Fountain Hills Manager

12/03/2019

Thank you for your wonderful feedback! We are thrilled you are happy being a member of our community. Be assured that we will work diligently to be a great place for you to call home.

Verified Resident 694257 • vrp • 2016 - 2019

12/03/2019

We have lived here almost 4 years and really have enjoyed our experience. The property is now under new ownership and management which has improved the property dramatically. New exterior paint with new color scheme, improvements to the pool and hot tub, a new dog park… See More

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Arrive Fountain Hills Manager

10/02/2019

We love hearing all of this feedback, thank you for sharing! We are proud of the upgrades we have been making and the team's commitment to top-notch service. We hope you continue to enjoy the events! Have a great day.

Ellen_C787 • Resident • 2018 - 2019

11/30/2019

We needed to rent an apartment quickly, and Travis worked very hard to make that happen. He and Allison answered all of our questions, helped us fill out the application, and were able to secure us an apartment in less than 24 hours. Travis is competent… See More

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Arrive Fountain Hills Manager

12/03/2019

Ellen, we are so pleased to know that you're enjoying your clean and comfortable apartment home! It's reassuring to hear that Travis and Allison were able to get you set up with your new home so efficiently. Thank you for the review, and we hope you are settling in well.

Verified Resident 722178 • vrp • 2019

11/30/2019

Our apartment is great, we really like the view and the layout of the apartment. The main outstanding drawback is that the 1st floor occupants smoke from their patio and the smoke rises directly into our apartment bedroom and patio. This is not how I expected… See More

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Arrive Fountain Hills Manager

12/03/2019

It's wonderful to know that you enjoy your apartment home and the views that come with it. We have noted your concerns about smoking, and we will discuss this with our team. Please let us know if there's anything more you'd like to share. We appreciate you taking the time to review.

Resident • 2019

11/26/2019

I love this community! I've recently moved here from out of state and am constantly blown away by the quality I have become accustomed to now every single day. Thank you for continuing to wow me! This is a beautiful, quiet, and safe oasis that I… See More

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Arrive Fountain Hills Manager

12/03/2019

We're pleased to know that you are "blown away" by our community and the professional service we provide. We find pleasure in caring for each resident's needs so that life is a bit easier for them. Know that we are always here when you need us. Thank you for sharing.

Verified Resident 721376 • vrp • 2017 - 2019

11/26/2019

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Arrive Fountain Hills Manager

12/03/2019

Thank you for your review. It is great to hear you hold our community in such high regard. Have a good day!

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Covered Parking

General

24-Hour Management Availability

Air Conditioner

Apartment Home Technology by Smartrent Includes Keyless Entry, One Touch Thermostats and Smart Phone Capability

Business Center

Ceiling Fan

Clubhouse

Courtyard

Credit Card Payments Accepted

Disability Access

DishWasher

Disposal

Electronic Payments Accepted

Fitness Center

Hardwood Flooring

Heat

Individual Climate Control

Large Closets

Microwave

On-Site Maintenance

On-Site Management

Package Receiving Service

Pets Allowed

Pool

Private Balcony

Private Patio

Range

Refrigerator

Renovated

Short Term Lease Available

Spa

View

Wheelchair Access Available

Window Coverings

Pets

Cats Allowed
Pet Limit: 2
Comments: Cats Welcome (some breed restriction see below)Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $35

Dogs Allowed
Restrictions: Breed Restrictions: NO Presa Canario, Alaskan Malamute, Akita, Wolf-Hybrid, Mastiff, German Shepherd, Pit Bull Terrier, Staffordshire Terrier, Rottweiler, Chow Chow, Doberman Pinscher breeds or any mixes of these breeds allowed.
Pet Limit: 2
Comments: Dogs Welcome (some breed restriction see below)Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $35

Assisted Animal Allowed
Pet Limit: 999
Comments: Assistance animals: HUD guidelines define assistant animals as animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.

Leasing:

Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority! Take in the panoramic views that surround Arrive Fountain Hills and enter a world of comfort and luxury! This boutique community provides easy access to AZ Loop 101 and is only minutes away from State Route 87, the Scottsdale and Phoenix-Mesa Gateway Airports, various golf courses, and the communitys world-famous fountain! Our restyled apartment homes are equipped with black appliances, updated cabinetry and lighting, washers and dryers, private patios, and smart home technology. Community amenities include a relaxing swimming pool and spa with mountain views, an outdoor lounge area with grills, a state-of-the-art fitness center, and so much more! At Arrive Fountain Hills, we provide more than a place to live; we offer a lifestyle! Visit our photo gallery or give us a call to schedule a personal tour and open the door to a new way of living!