Rate them a zero! Lived there for 18 months. The hot tub never worked, grills by the pool always nasty dirty. Cats everywhere!! Many residents feed them, there is also a person walking around opening dumpster lids after the trash guy comes. Lids are open which is reason why such a huge cat problem. So bad you cant take out trash at night. They allow pets which can be a downfall. My neighbor upstairs had a barking dog all day they wouldn't do anything about. Neighbor next door had dog ---- everywhere never cleaned up, it was that way around most of the complex. They charge for bug spray services every month and never spray unless u ask them to. Front office full of people who cant help they never know what to do. Put in a work order takes a week to get to it. Fell in slippery shower multiple times, toilets never flush right. Everything is old. There is never any parking because criminals steal cars and drop them in back of complex. No joke, Gilbert officer told me to call when I see a new car that doesnt belong, which is usually daily. They said they have found many stolen vehicles here. You pay for a security gate but that never works either! The security deposit, well kiss that goodbye unless your willing to hunt them down for it! They broke AZ state law we didnt get our deposit within 14 business days. We had to hunt them down for it and finally got it back after almost a month. By far the worst place I have ever lived.