Ratings & Prices for Flats at San Tan, Gilbert, AZ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	2
Office Staff	1
Maintenance	2
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (55 Reviews)

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Resident • 2018 - 2020

03/17/2020

My experience was a nightmare to say the least. When I moved in it was ran by another company and they were delightful and we were in first name basis and yet they were SUPER professional! The upkeep was always consistent and everything was always clean.… See More

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Resident • 2019

09/25/2019

I'm a current resident here and it's not what you'd expect from a "luxury" complex . The apartment itself is nice and the location is good that's about it. If you have any concerns or complaints forget about it the management doesn't care and nor will… See More

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Resident • 2019

09/25/2019

this has been a nightmare living here neighbors are loud and management wont do anything about it , they ignore you and dismiss your concerns. there was just another dog attack because they didnt want to fix the gate to the dog park even though weve… See More

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Resident • 2017 - 2019

09/05/2019

Read the recent Yelp reviews for accurate information. The new management company has completely turned this place upside down. Sad to see such a nice place have so many issues. Advise looking at other options. Gilbert has many nice apartments for similar price points that give… See More

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Verified Resident 594479 • vrp • 2019

02/25/2019

Everyone has been professional and helpful. All requests for assistance in my apt and about mail service has been more than satisfactory. The property is always clean and well maintained. I have not lived in an apt for 40 years and was concerned about the change.… See More

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Flats at San Tan Manager

02/02/2019

How wonderful to read your outstanding feedback about our "beautiful" community. Your enthusiasm for our quality amenities, top-notch appliances, and spacious apartments means a lot to us. We strive to provide first-rate living, so thanks for acknowledging our efforts!

Verified Resident 788557 • vrp • 2019

02/20/2019

the apartments are super the staff is great Eric is my favorite very professional and the storage is twice as much as my last 2 bedroom the gardeners are not outside blowing at 7:00 am they have free covered handicapped parking rent garages and have awesome… See More

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Verified Resident 550633 • vrp • 2017 - 2019

02/19/2019

We chose the Flats #1 staff, #2 quality & amenities, #3 location. They are always kind and friendly, grounds are clean, and it feels like home. If there is something that needs to be fixed, it is always attended to very quickly. We spend a lot… See More

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Flats at San Tan Manager

10/09/2018

We are heartened by your warm review about our community. We're glad you enjoy our superb amenities, attractive community, and convenient location. And your acknowledgment of our superior service means a great deal to our team. Welcome.

Verified Resident 605524 • vrp • 2018 - 2019

02/18/2019

I am living in Flats at Santan with my family almost 1 year and I've not any bad experience during this year. Office staff and neighbors quite friendly. Any questions or issues resolve fast. I am going to stay here longer than one year. See More

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Flats at San Tan Manager

03/16/2019

Thanks so much for your five-star review. We're heartened to hear about your family's great experience this past year in our community. We aim to provide that friendly, responsive service you mentioned and appreciate the vote of confidence!

Kalm • Prospective Resident • Visited 2019

02/18/2019

My husband I are prospective tenants. We have worked with Lindsey from our initial phone call, through our tour and up to the present where she is in communication with us for our new home. Lindsey has the ability to connect with you on a personal… See More

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Flats at San Tan Manager

03/16/2019

It's wonderful to read your outstanding feedback about our community and acknowledgment of the superior service we aim to provide. Lindsey, especially, goes the extra mile with her helpful, friendly manner and we will pass along your kind words. We're so glad to welcome you soon!

Verified Resident 603886 • vrp • 2019

02/13/2019

Everything seems to be going well. I really like the apartment and appreciate the pool/gym facilities. The dog park is great because I miss my dog back home so seeing all of these puppies make it that much better. Everything is really great. I think the… See More

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Flats at San Tan Manager

02/16/2019

We appreciate your complimentary rating and are glad to know that you are enjoying the community!

Verified Resident 497684 • vrp • 2018 - 2019

02/05/2019

Overall, the community is well-appointed and well-managed. The amenities are well-kept and easily accessible. Aside from this incident, all other maintenance issues have been assessed and repaired in a prompt manner. See More

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Verified Resident 595415 • vrp • 2019

01/21/2019

Great customer service Lindsey was very helpful and made every step of the move in process very easy and less stressful. I would recommend this apartment complex to anyone how needs a home. Keep up the great work

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Flats at San Tan Manager

02/02/2019

This is wonderful to hear! Thank you for highlighting what a stress-free move-in you enjoyed and the great service provided by Lindsey. We're honored to have your recommendation!

Verified Resident 595248 • vrp • 2019

01/21/2019

The apartment complex is very nice/ updated/ clean/ spacious. It has a great location. There is a Trader Joes being built right next door that is walkable. Lindsay at the front desk was not helpful on my move in day and was annoyed when I asked… See More

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Flats at San Tan Manager

02/02/2019

Thanks for sharing your five stars for our wonderful community. We are glad to hear how much you value our location, but regret if service on the day of your move-in was lacking. Will you please connect with us so we can hear more details? We appreciate you sharing feedback that will help us improve.

Verified Resident 578781 • vrp • 2018 - 2019

01/10/2019

So far I have enjoyed our experience. These apartments are lovely. Only complaint I have is the parking issues in the community. There are not enough parking spaces overall both covered and uncovered to accommodate the people that live in this community. I wish they would… See More

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Flats at San Tan Manager

12/07/2018

Thank you for your outstanding rating. We're glad to hear you love our attractive community, spacious apartments, and superior service. Thanks, too, for the suggestion about ensuring ample parking which we are attempting to resolve. If you wish to discuss further, please stop by the leasing office.

Verified Resident 505241 • vrp • 2018 - 2019

01/02/2019

The Flats at San Tan is a wonderful community. The community is well maintained, and managed. The amenities are great, and the apartments are modern, and chic. I am very pleased to be a resident of this community. See More

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Flats at San Tan Manager

06/28/2018

We appreciate your outstanding review. We work hard to offer impressive service, updated amenities, and a clean and safe community for our wonderful residents. We're glad to hear that you enjoy our lovely community. Thank you for choosing us for your home.

Verified Resident 586740 • vrp • 2018

12/24/2018

I'm very disappointed in the cleanliness. It's as thought no janitorial service exists. Untidy building?passed sunflower seeds in the 2st floor y'all for 3 days. I have guests & it's embarrassing. Dirty hallways?getting off the elevator on the 4th floor is disgusting. I've seen blood drops… See More

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Flats at San Tan Manager

01/03/2019

We're disappointed to hear about your experience in our community. We can assure your concerns about community upkeep and responsiveness doesn't reflect our typically high standards for quality and are looking into your concerns now. We'd like to speak with you to gather additional details, so please email us at [email protected] at your earliest convenience.

trishachopra1 • Resident • 2018

12/20/2018

My husband and I moved into the Flats at San Tan two months ago. When we submitted our application the staff was professional and friendly. Lindsey is the leasing assistant who helped us through everything and made us feel so welcomed. The grounds here are very… See More

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Flats at San Tan Manager

01/03/2019

Trisha, we are delighted to see your exceptional feedback. Thank you so much for making our community your home. It makes us extremely happy to hear that you are so pleased with our service and amenities. We appreciate your recognition of Lindsey and her efforts to make you and your husband feel welcome. As you find your way around, if we can help you in any way, don't hesitate to contact us! Thanks, again, for your five-star review.

Verified Resident 580177 • vrp • 2018

12/06/2018

This community is beautiful and the amenities are prime. I love the staff and couldn't be happier with my apartment. Eric and Lindsay really go out of their way to make sure get the apartment you want. The move in process was a breeze, I couldn't… See More

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Flats at San Tan Manager

12/12/2018

It's always great to hear an enthusiastic review from a valued resident, especially when they applaud our attractive community, exceptional service, and superb apartment! Your acknowledgment of Eric and Lindsay's efforts also are appreciated and will be passed along. And you, certainly, can't beat a convenient location!

Verified Resident 579670 • vrp • 2018

12/05/2018

I am just moving in but my overall experience with the rental and move-in process have been wonderful and helpful. Thanks to Lindsey for all of her help with my application and move I'm to this beautiful property.

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Flats at San Tan Manager

12/12/2018

We appreciate your feedback and are glad your move-in was a stress-free experience. The comfort and security of our residents is our priority and it sounds like Lindsey and the rest of our team have helped illustrate this in practice. Thanks for the high five!

Verified Resident 571985 • vrp • 2018

11/16/2018

Lindsey is great! Our move had to happen quickly, she made it extremely easy and was good to her word on everything! What more can we say to fill 200 characters. Oh Definitely, Lindsey Deserves a Raise!! See More

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Flats at San Tan Manager

11/26/2018

Thanks so much for you outstanding feedback and acknowledgment of the superior service we provide our residents. We're glad Lindsey helped make your move-in stress-free. Welcome!

Verified Resident 460552 • vrp • 2018

11/14/2018

Great apartment complex. Efficient maintenance staff and leasing office. Clean community and great location to shopping and dining. Lovely pool and workout facility. Well maintained complex. Would definitely recommend. See More

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Flats at San Tan Manager

03/15/2018

The Flats at San Tan definitely offers an amenity package a step above the rest. The central location is a fantastic benefit of living here as well. We hope you continue to enjoy your stay here.

Verified Resident 520712 • vrp • 2018

11/07/2018

Overall I would highly recommend living here, the community is safe, the staff is knowledgeable and kind, and the property is well cared for. The only concern would be parking, you will definitely want a carport because there are not a lot of open spaces after… See More

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Flats at San Tan Manager

11/13/2018

We loved reading your outstanding feedback about our community. We strive to provide a well-maintained, secure environment, superb amenities, and spacious apartments. Acknowledging these efforts and our thorough attention to service means a lot to us. And you, certainly, can't beat a convenient location!

Verified Resident 566758 • vrp • 2018

11/05/2018

From the beginning my boyfriend and I experience with The flats at San Tan has been great. Lindsey helped us tremendously and was very patient through the whole process! She showed us units more than on one occasion, accommodated us on moving in a day early,… See More

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Verified Resident 562492 • vrp • 2018

10/26/2018

This is a 5 stars community, everything is new, I love this place. The amenities are excellent including the heated pool. I have everything that I need 1 Mille around. Walking is also an option here because we are close to many places.

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Flats at San Tan Manager

11/02/2018

We appreciate your outstanding feedback. Our team strives to provide an attractive environment in a convenient location close to activities you enjoy. So glad to hear this has been your experience!

Verified Resident 562426 • vrp • 2018

10/26/2018

good really they are attending amy maintanance request very quick , good all amenities like swiming pool , gym etc. i recommended to all of my family friend and relatives as well. very vlose to all shopping centre snd shops for daily need

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Flats at San Tan Manager

11/02/2018

Thanks so much for your five-star review. It's great to hear that our service has exceeded your expectations and you enjoy the superb amenities in our community. And you, certainly, can't beat a convenient location!

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Garage

General

Clubhouse
Dog Park and Dog Wash Area
Elevator
Fitness Center
Gooseneck Kitchen Faucet with Vegetable Washer
Granite Countertops in Kitchen & Bathrooms
High-Speed Internet
Master Bath with Soaking Tubs
Online Payments Accepted
Outdoor Lounge with Views
Outdoor Patio with Fire Pit
Outdoor Yoga Courtyard
Pool
Premium Cabinetry and Pulls
Premium Kitchen Backsplash
Premium Side-by-Side Refrigerator
Smoke Free Community
Spacious Patios Available
Under Cabinet Lighting
Undermounted Sinks in Kitchen and Bathrooms
Wine Cooler

Pets

Cats Allowed
Deposit: $200
Fee: $200
Rent: $35
Pet Limit: 2
Dogs Allowed
Deposit: $200
Fee: $200
Rent: $35
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
671
Available
Avail.
N/A
Model
Kalahari

View Floor Plan

Price
Price
$1,200 - $1,670
SQ. FT.
601
Available
Avail.
2 Units
Model
Gobi

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Price
Price
$1,260 - $1,975
SQ. FT.
669
Available
Avail.
1 Units
Model
Gibson

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Price
Price
$1,330 - $2,140
SQ. FT.
747 - 750
Available
Avail.
3 Units
Model
Sinai

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Price
Price
$1,345 - $2,170
SQ. FT.
811 - 813
Available
Avail.
3 Units
Model
Sonoran

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Price
Price
$1,360 - $2,290
SQ. FT.
855 - 863
Available
Avail.
3 Units
Model
Tanami

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Price
Price
$1,470 - $2,325
SQ. FT.
911
Available
Avail.
2 Units
Model
Sahara

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,223
Available
Avail.
N/A
Model
Pinnacles

View Floor Plan

Price
Price
N/A
SQ. FT.
1,359
Available
Avail.
N/A
Model
Mojave

View Floor Plan

Price
Price
$1,615 - $2,220
SQ. FT.
1,141
Available
Avail.
1 Units
Model
Thar

View Floor Plan

Price
Price
$1,630 - $2,515
SQ. FT.
1,261 - 1,276
Available
Avail.
2 Units
Model
Patagonia

View Floor Plan

Price
Price
$1,635 - $2,240
SQ. FT.
1,200
Available
Avail.
3 Units
Model
Tabernas

View Floor Plan

Price
Price
$1,660 - $2,545
SQ. FT.
1,313 - 1,329
Available
Avail.
3 Units
Model
Monte

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Surrounded by outdoor adventure, leisurely shopping and incredible food, The Flats at SanTan Apartment Homes is centrally located to help you easily achieve a work-life balance. Check out an apartment in Gilbert, AZ, that offers a fabulous community and an amazing surrounding neighborhood to see if you’ve found your new home. Our one and two-bedroom apartments in Gilbert offer you all the amenities you’ll need in a comfortable home. Whether you’re a gourmet cook or just enjoy an upscale kitchen, you’ll appreciate the stainless-steel appliances, granite countertops, under-cabinet lighting, and gooseneck faucet with vegetable washer. When life gets a little stressful, relax in the oval garden soaking tub in every master suite. An in-home washer and dryer is added for your convenience, and designer decor will appeal to a discerning eye. Just steps outside your living space, you’ll find luxurious community amenities. A community fitness center with on-demand technology and pool and spa are available for your enjoyment. Take advantage of the outdoor barbecue grills, community kitchen, fire pit, and yoga courtyard as an opportunity to mix and mingle with neighbors. Our pet-friendly apartment community welcomes your furry family members, providing both a dog park and dog washing station for your convenience and their enjoyment. The Flats at SanTan is located blocks away from Loop 202, making your daily commute a breeze. You’ll be walking distance from SanTan Pavilions and across the street from SanTan Village Mall. Popular retailers such as Kohl’s, Macy’s and Best Buy are nearby. Pick up your daily necessities at a Walmart Supercenter or Trader Joe’s. Grab a bite at High Tide Seafood Bar and Grill or at Noodles and Company. Enjoy a relaxing day at Discovery Park, just a short drive away. Play your favorite sport on one of the multi-use fields, entertain kids in the playground or rock-climbing area, or admire the butterfly garden. Not only is The Flats at SanTan A

Office Hours

Sunday: Closed
Monday - Wednesday: 09:30 AM - 05:30 PM
Thursday: 10:30 AM - 05:30 PM
Friday: 09:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Flats at San Tan?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Flats at San Tan?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Flats at San Tan?
The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

What is the pet policy at Flats at San Tan?
Cats Allowed
Deposit: $200
Fee: $200
Rent: $35
Pet Limit: 2
Dogs Allowed
Deposit: $200
Fee: $200
Rent: $35
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths