Escape at Arrowhead
#1,438 #1 #14

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Escape at Arrowhead

7951 W Beardsley Road, Glendale, AZ 85382
(831 Reviews & Surveys)
$1,695 - $2,696/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

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2 Bedrooms

2 Beds, 2 Baths

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.2

Grounds

4.3

Safety

4.2

Office Staff

4.2

Maintenance

4.4

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.85 days

View Community Timeline
View Community Timeline

Escape at Arrowhead Reviews

(104)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1227306

Verified Resident 2024

2/17/2024

Amazing community and staff. Made move in so easy and very communicative. Michael was my leasing agent and he answered all questions confidently and had patience with me. I would recommend this community.

    Manager

    2/21/2024

    Escape at Arrowhead
    We're thrilled to hear that your move-in process was smooth and that Michael provided excellent service! Providing a communicative and supportive environment is important to us, and we're glad to know that our team has met your expectations. If you have any questions or need assistance, please don't hesitate to reach out to our front office. We're here to ensure that you continue to enjoy your living experience in our community.
    Review Author Icon

    Resident 1204675

    Verified ProspectVisited 2023

    12/4/2023

    First time looking at an apartment, Michael made it very easy and stress free for me. The complex is beautiful with top notch amenities. Community is safe and easy to navigate. The pool and gym really stand out!

      Manager

      12/6/2023

      Escape at Arrowhead
      We're glad Michael made your first-time apartment hunting stress-free! It's fantastic that you find our complex beautiful with top-notch amenities. If you ever need assistance or have questions, don't hesitate to reach out. We hope you continue to enjoy the pool, gym, and all the great features our community has to offer!
      Review Author Icon

      Resident 1203375

      Verified ProspectVisited 2023

      11/29/2023

      The representative Daisy was not very knowledgeable. Did not return my call with follow-up questions. Did not respond to my emails. Did not have answers to most of my questions. Not helpful. Did not want to show me more than 2 apartments originally. Was not… See More >
        Manager

        12/3/2023

        Escape at Arrowhead
        Hello there. Thank you for your interest in our community. We appreciate your feedback and are happy we had the chance to discuss your concerns in our office on your second tour with Daisy. Thank you for confirming our follow up was received and that we had the correct contact information on file. We appreciate your understanding of our scheduling limitations on the day of your visit. Our goal is to make sure all prospective residents are provided with a thorough tour and if time does not permit, a second tour to close the gap. We look forward to hearing your final decision. Thank you.
        Review Author Icon

        Resident 1202916

        Verified Resident 2023

        11/27/2023

        Escape at arrowhead is a beautiful complex. Has a beautiful view of the sunset and sunrise. Great apartment layout as well. All of the residents that i have met are very friendly. The dog park is an added park for pet parents

          Manager

          11/29/2023

          Escape at Arrowhead
          We're thrilled to hear that you find our community beautiful with stunning views. It's great to know that you appreciate the friendly atmosphere and enjoy the added perk of a dog park. If you ever have any questions or need assistance, please feel free to drop by our front office or give us a call – we're here for you!
          Review Author Icon

          Resident 1201186

          Verified ProspectVisited 2023

          11/20/2023

          Love the community vary welcoming and homey, vary clean, organized in the club house. The units themselves were amazing great quality and held to a vary high standard. Staff was amazing vary helpful answering all of my questions.

            Manager

            11/26/2023

            Escape at Arrowhead
            We really appreciate your high praise for our community. It means a lot to know how happy you are with our top-notch amenities, comfortable apartment homes, and the attentive service of our team. Thank you for choosing us!

            Updated Review

            Review Author Icon

            Resident 1176365

            Verified Resident 2023

            10/31/2023

            It's an amazing place to live. It's not perfect however, it does have many pros and cons (more pros than cons though!). Gym and pool area is very nice and well maintained. It is next to a freeway unfortunately so it can be pretty loud… See More >
              Manager

              11/3/2023

              Escape at Arrowhead
              We're delighted to know you're pleased with our amenities and our maintenance team's efforts. We apologize if you are hearing the highway more than you would like. We'll strive to continue enhancing your living experience. Thank you for reaching out!
              Review Author Icon

              Resident 1190275

              Verified Resident 2023

              10/17/2023

              Amazing property with staff that actually care about their people . Grounds are kept beautiful and amenities are fabulous. Near plenty of restaurants and shopping with awesome access to highway and bell rd.

                Manager

                10/19/2023

                Escape at Arrowhead
                We are pleased to hear that you are loving our community. Thank you for highlighting our awesome team, ample amenities, and ideal location. Please let us know if there’s anything you need.
                Review Author Icon

                Resident 1185931

                Verified Resident 2023

                10/2/2023

                These apartments are gorgeous and the clubhouse is amazing. There is some noise from the freeway unfortunately - we're still getting used to that. The front office staff is the sweetest and always trying to help in any way they can.

                  Manager

                  10/17/2023

                  Escape at Arrowhead
                  It is wonderful you are enjoying your gorgeous apartment and our clubhouse. We understand that noise from the freeway can be an adjustment, but we're here to help in any way we can. Thank you for your kind words about our team. We are here for you!
                  Review Author Icon

                  Resident 1173284

                  Verified Resident 2023

                  8/23/2023

                  Apartment community is clean and well out, friend staff, great amenities, apartments are modern and spacious with open floor plans, community is well kept up and gated and everyone seems nice and friendly! Would highly recommend

                    Manager

                    8/26/2023

                    Escape at Arrowhead
                    Your review and recommendation mean so much to us! Our team’s top priority is the comfort and care of our residents, and we love hearing about your positive experience. Take care.
                    Review Author Icon

                    Resident 1171491

                    Verified Resident 2023

                    8/18/2023

                    It's been a good experience. I like it here. The front office are kind and helpful. The unit was clean and in great condition when moved in. Got a really good rate for a two bedroom with connected garage and extended patio. People are nice… See More >
                      Manager

                      8/22/2023

                      Escape at Arrowhead
                      We are delighted to know what a pleasant experience you had transitioning into your new home. We hope you will continue to enjoy our top-notch amenities, beautiful apartment homes, and the attentive service of our team. Still, if you have any concerns you'd like to discuss with our team, please don't hesitate to call or come by our office.

                      Updated Review

                      Review Author Icon

                      Resident 1038874

                      Verified Resident 2021 - 2023

                      8/14/2023

                      My experience at the Escape at Arrowhead apartments has been very lackluster. Principally, Escape assistant manager Lindsey carolan is extremely disrespectful, acts entitled, and has a long standing track record of speaking condescendingly and down to residents. (Just read the online reviews) The Embrey goal… See More >
                      Manager

                      8/16/2023

                      Escape at Arrowhead
                      We appreciate you sharing your concerns about your experience at Escape at Arrowhead apartments. We take your feedback seriously and apologize for any interactions that left you feeling disrespected. We are committed to addressing this matter and ensuring all residents have a positive experience. Our team is actively working to uphold the values that Embrey stands for. Please reach out if you'd like to discuss this further.
                      Review Author Icon

                      Resident 1170056

                      Verified Resident 2023

                      8/14/2023

                      The parking sucks. The gates are left own all the time and the landscape is in disrepair also, there's an ice cream truck that comes in and Blairs their music all the time even though they're not supposed to be here. This wouldn't be… See More >
                        Manager

                        8/19/2023

                        Escape at Arrowhead
                        Hi there. Thank you for reaching out with your feedback. We have contacted the owner of the ice cream truck and advised them they are not allowed within our community. Our gates do close at 6pm every evening unless they are in the process of repairs-- we are currently looking at solution to improve their functionality due to the amount of wind we receive in the area.
                        Review Author Icon

                        Resident 1163447

                        Verified Resident 2023

                        7/26/2023

                        No issues thus far with move in. Staff was awesome and pleasant to work with and answered all questions. Facilities are in great shape. Had one issue with cabinet when I moved in and it was immediately corrected.

                          Manager

                          7/29/2023

                          Escape at Arrowhead
                          Welcome to our community! We are thrilled to hear you’ve been impressed with our attentive team and customer service. Please let us know if there is anything we can do for you.
                          Review Author Icon

                          Resident 1161943

                          Verified Resident 2023

                          7/21/2023

                          Fantastic, everyone is so welcoming! I had such an amazing experience being able to not only just tour with the amazing employees but also the process of as very easy and hands on. I love how neat and how they keep their community so beautiful.

                            Review Author Icon

                            Resident 1159573

                            Verified Resident 2023

                            7/14/2023

                            Michael is the best leasing agent he was a part of the decision to move here .. still to this day great customer service and community is friendly . The maintenance f staff was quick to fix our requests upon move im

                              Manager

                              7/18/2023

                              Escape at Arrowhead
                              We appreciate your review and recognition of Michael and his outstanding customer service. Our goal is to provide the best for our residents. Take care.
                              Review Author Icon

                              Resident 1157221

                              Verified Resident 2023

                              7/7/2023

                              We have only been here for a week and love it very much. You would think it would be loud since the freeway is right next to us, but its not that loud and can be drowned out. The grounds are kept very clean. The… See More >
                                Manager

                                7/11/2023

                                Escape at Arrowhead
                                Welcome to our community! We are thrilled that you are so pleased with your experience so far and the attentive service of our team members like Michael. Still, we are always trying to improve our residents' experience, so if you have suggestions for how we might make parking better for our community, please call or come by our office at your convenience. Thank you for making us your new home!
                                Review Author Icon

                                Resident 1153893

                                Verified Resident 2023

                                6/26/2023

                                I'm glad to move in this apartment. Our apartment managers are so kind and friendly. If we have a problem with something, they try helping immediately. Apartments equipment is also good and keep clean.

                                  Manager

                                  6/28/2023

                                  Escape at Arrowhead
                                  Thank you for your encouraging review! Our team works diligently to deliver superior service and value for residents each day, so it is gratifying to see how satisfied you are with our service! We are so glad to have you here with us.
                                  Review Author Icon

                                  Resident 1151582

                                  Verified Resident 2023

                                  6/19/2023

                                  This is my second apartment since moving to Arizona! I must say the service I received from Michael was amazing I'm definitely looking forward to my stay?????????????????????????????????????????????..

                                    Manager

                                    6/21/2023

                                    Escape at Arrowhead
                                    Thank you for making a home with us! We are delighted to hear that the service you received from Michael was amazing. Rest assured that our team is always here for you.
                                    Review Author Icon

                                    Resident 1143777

                                    Verified Resident 2023

                                    5/24/2023

                                    It's a wonderful community with awesome leasing agents. Michael was so helpful getting us settled and making sure we are comfortable. The staff are all super friendly and very helpful. They answered any questions we threw at them to the best of their ability.

                                      Manager

                                      5/27/2023

                                      Escape at Arrowhead
                                      We are delighted to hear that you made the decision to make our community your new home. Michael is an asset to our team, and we are all here to assist you!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1031385

                                      Verified Resident 2022 - 2023

                                      5/5/2023

                                      I love the pool and the gym. The staff and maintainence are very nice and down to earth. I feel safe walking at night or in the morning to go to the gym. Everything is very close and convenient. This is a great experience.

                                        Manager

                                        5/9/2023

                                        Escape at Arrowhead
                                        Your 5-star review means the world to us! We are happy to hear your experience in our peaceful community has been so positive.
                                        Review Author Icon

                                        Resident 1134283

                                        Verified Resident 2023

                                        4/24/2023

                                        The location and staff were nothing less than exceptional! Michael and Lindsey were phenomenal! I can't express enough how no part of this experience was ever "transactional", there was always a true partnership and willingness to make you feel at home.… See More >
                                          Manager

                                          4/26/2023

                                          Escape at Arrowhead
                                          Your review is music to our ears! Thank you for recognizing Michael and Lindsay and their exceptional customer service. We are thrilled you love your new home!
                                          Review Author Icon

                                          anonymous

                                          Resident 2022 - 2023

                                          4/16/2023

                                          Stay away!

                                          I would zero stars if i could. This place…. their rules, fees, & “customer service” is a joke!! Today my girls and i are bringing my niece lunch, i park in an unmarked, uncovered spot… 63 minutes later I’m running outside to stop a tow… See More >
                                            Manager

                                            4/20/2023

                                            Escape at Arrowhead
                                            Thank you for reaching out to us regarding the recent towing incident at Escape at Arrowhead. We apologize for any inconvenience caused and understand your frustration. However, we must enforce our community's parking protocol to ensure the safety and convenience of all our leaseholders. As of January 2nd, 2023, Escape at Arrowhead has required all resident vehicles to possess and display a mandatory designated parking permit registered with the front office. We have informed all our residents of this change starting November 2022. As per the Arizona Multihousing Lease Agreement signed by our residents, we have the right to regulate the time, manner, and place of parking, and unauthorized or illegally parked vehicles can be towed under an appropriate statute. We have posted signs at all entrances and exits of the community to ensure full compliance. All vehicles not registered with the office and displaying the proper parking permit are subject to tow at the vehicle owner's expense. This is to ensure the parking of our community remains available for its leaseholders and to continue the safe and unobstructed ingress and egress of all emergency vehicles that may enter the community. We are sorry that the leaseholder staying at Escape at Arrowhead did not inform you of the necessary actions required to park on site. We encourage all our leaseholders to inform their guests of the parking protocol to avoid such incidents in the future. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your understanding.
                                            Review Author Icon

                                            Resident 1131688

                                            Verified Resident 2023

                                            4/15/2023

                                            Community is beautiful! Love the pool and spa area. The leasing agents are nice and helpful. The Apartment is very cute and modern! The Only problem we have with the community is the pay to park policies and the parking app always having issues. … See More >
                                              Manager

                                              4/18/2023

                                              Escape at Arrowhead
                                              We are delighted our community has been such a great fit for you and you are enjoying our lovely pool. Thank you for the feedback regarding parking. We will pass on your comments to the appropriate team member.
                                              Review Author Icon

                                              Resident 1128382

                                              Verified Resident 2023

                                              4/5/2023

                                              Office staff that I was working with during the move in process NEVER returned my calls, she was very difficult to get a hold of during the move in process and when I did get a hold of her she was always busy and said… See More >
                                                Manager

                                                4/10/2023

                                                Escape at Arrowhead
                                                Thank you for selecting our community as your home. We are sorry to hear you are unhappy with our customer service. We strive to create a top-quality living environment for our residents, and our team is constantly working to improve the services we provide. Please allow us the opportunity to address your concerns. As we look into your comments, please call or come by our office if there is anything more you would like to share. We are here to turn your experience around in our community.
                                                Review Author Icon

                                                Resident 1119480

                                                Verified ProspectVisited 2023

                                                3/8/2023

                                                I came to this community as a desperate mom seeking a place to call home for my son and I. Lindsey was very welcoming, understanding, and accommodating! She walked through various options and provided honest recommendations! Thank you!

                                                  Manager

                                                  3/11/2023

                                                  Escape at Arrowhead
                                                  We are thrilled to have you and your son found a home with us! Lindsey is the best, and we are glad she was able to help!

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                  This community is managed by

                                                  Embrey Management

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Escape at Arrowhead Rated?
                                                  Based on 831 number of votes by renters, Escape at Arrowhead is currently rated 4.5 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Escape at Arrowhead?
                                                  Escape at Arrowhead is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Escape at Arrowhead is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Escape at Arrowhead?
                                                  Escape at Arrowhead is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Escape at Arrowhead?
                                                  Escape at Arrowhead is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Escape at Arrowhead is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at Escape at Arrowhead?
                                                  Escape at Arrowhead is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.85 days to their community reviews in the past year.
                                                  Who manages Escape at Arrowhead?
                                                  Embrey Management
                                                  What is the pet policy at Escape at Arrowhead?
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Restrictions: Breed restrictions apply.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Escape at Arrowhead

                                                  February 2024

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                                                  Baths

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                                                  Escape at Arrowhead is an apartment in Glendale in zip code 85382. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,696. Nearby cities include Peoria, Youngtown, Sun City, El Mirage, and Phoenix.

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