Laguna at Arrowhead Ranch
#6,171 #10 #145

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Laguna at Arrowhead Ranch

20251 N. 75th Ave., Glendale, AZ 85308
(137 Reviews)
$1,537 - $2,203/mo
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Floor Plans & Pricing

1 Bedroom

1A

1 Bed, 1 Bath | 762 sq. ft.

$1,537

3 Available Units

See Floor Plan Details

2 Bedrooms

2A

2 Beds, 2 Baths | 981 sq. ft.

$1,720

3 Available Units

See Floor Plan Details

2B

2 Beds, 2 Baths | 1,014 sq. ft.

$1,700

2 Available Units

See Floor Plan Details

3 Bedrooms

3A

3 Beds, 2 Baths | 1,203 sq. ft.

$2,203

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.6

Grounds

3.6

Safety

3.9

Office Staff

4.1

Maintenance

3.1

Neighborhood

4.1

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

8.12 days

View Community Timeline
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Laguna at Arrowhead Ranch Reviews

(133)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1002727

Verified Resident 2017 - 2024

3/7/2024

N/a n/a n/a n/a n/a n/a n/a n/a n/a N/a n/a n/a n/a n/a n/a n/a n/a n/a N/a n/a n/a n/a n/a n/a n/a n/a n/a N/a n/a n/a n/a n/a n/a n/a n/a n/a N/a n/a n/a n/a n/a n/a n/a n/a n/a… See More >
    Manager

    3/13/2024

    Laguna at Arrowhead Ranch
    Hello Verified Resident 1002727 - thanks so much for the feedback. At Laguna at Arrowhead Ranch, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Laguna at Arrowhead Ranch.
    Review Author Icon

    anonymous

    Resident 2024

    3/6/2024

    Office Staff

    The communication was awesome and moving in was a breeze. Penny is very professional and knowledgeable in her field. Thank you for everything Penny. You made this apartment complex feel like home. You're awesome!… See More >
      Manager

      3/8/2024

      Laguna at Arrowhead Ranch
      It's our pleasure! Happy you had a great experience. At Laguna at Arrowhead Ranch, it's our pleasure to serve. Best wishes from Laguna at Arrowhead Ranch.
      Review Author Icon

      Resident 1202708

      Verified Resident 2023

      11/27/2023

      I really don’t have anything you saying I like this apartment complex a lot better than my apartment complex. I was living in before it’s a lot better has better grass. It has a better community you don’t really hear the people outside. You don’t… See More >
        Manager

        12/16/2023

        Laguna at Arrowhead Ranch
        Hi Verified Resident 1202708, thank you so much for your positive comments about Laguna at Arrowhead Ranch! We are always more than happy to assist you if anything comes up. Take care!

        Updated Review

        Review Author Icon

        Resident 1141630

        Verified Resident 2019 - 2023

        11/6/2023

        They get things done : professional, friendly, supportive, positive team. The leadership demonstrates great teamwork development. The property is well-kept. A safe friendly neighborhood in close proximity to stores and a shopping center. Maintenance is excellent and all are hard working… See More >
          Manager

          11/18/2023

          Laguna at Arrowhead Ranch
          Verified Resident 1141630, thank you for your kind review; we are happy to pass along your comments to the team here at Laguna at Arrowhead Ranch! Please don't hesitate to reach out if there's anything we can do for you.
          Review Author Icon

          anonymous

          Resident 2008 - 2023

          9/6/2023

          BEWARE!!!

          BEWARE OF GREYSTAR PROPERTY MANAGEMENT - especially this particular property... I actually lived here from 2004 until 2023... but this site would not allow me to go back as far as 2004, the farthest I could go back was 2008. Do not sign a lease… See More >
            Manager

            9/22/2023

            Laguna at Arrowhead Ranch
            We are disappointed to learn of your experience here at Laguna at Arrowhead Ranch. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Laguna at Arrowhead Ranch
            Review Author Icon

            Resident 1154796

            Verified Resident 2023

            6/29/2023

            I’m not happy. The apartment was not ready to be moved in to, the maintenance team does not tell the truth and I still 15 days in don’t have full use of the apartment. There is no communication about status and it doesn’t… See More >
              Manager

              6/30/2023

              Laguna at Arrowhead Ranch
              We are disappointed to hear that you did not have a more positive experience with us at Laguna at Arrowhead Ranch. However, we appreciate your feedback, we would love the opportunity to be of better service. Please feel free to contact our office to discuss this at 623.825.0200. Laguna at Arrowhead Ranch Management
              Review Author Icon

              Resident 1135044

              Verified Resident 2023

              4/27/2023

              Laguna at Arrowhead ranch apartment is located in a good environment, quite and secure place to live. I like it accessibility to grocery stores, parks and my church. Their staff are professional and friendly.

                Manager

                5/5/2023

                Laguna at Arrowhead Ranch
                Verified Resident 1135044, your wonderful feedback and rating mean a lot to us. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
                Review Author Icon

                Resident 1132854

                Verified Resident 2022 - 2023

                4/19/2023

                Kids. Don't have a play area and pool is closed for. Maintenance most of the time, no water in gym all the time. You need more events and connect with people. Too expensive for the cost we pay for rent

                  Manager

                  4/20/2023

                  Laguna at Arrowhead Ranch
                  We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Here at Laguna at Arrowhead Ranch, we are always looking for ways to improve. Thank you for bringing this to our attention.
                  Review Author Icon

                  anonymous

                  Resident 2018 - 2022

                  11/3/2022

                  Great complex-TERRIBLE OWNERSHIP

                  I have lived at Laguna for nearly 5 years and they were absolutely wonderful until Greystar took over. They increased rent by several hundreds of dollars. Decreased the grace period. Force a mandatory trash pick up that always forget to get your trash. Nickel and… See More >
                    Manager

                    11/7/2022

                    Laguna at Arrowhead Ranch
                    Anonymous, thank you for bringing this matter to our attention. We regret that you had a negative experience. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Laguna at Arrowhead Ranch

                    Updated Review

                    Review Author Icon

                    Resident 995841

                    Verified Resident 2021 - 2022

                    7/25/2022

                    Laguna Arrowhead Ranch is beautiful! It is kept up from outside matinence to inside your home they are always updating appliances as well! We always have cool resident events such as Kona Ice Taco Tues Doughnuts etc. This community appreciates their residents they aren't just… See More >
                      Manager

                      7/28/2022

                      Laguna at Arrowhead Ranch
                      Hi, we are so happy to read such a great review about Laguna at Arrowhead Ranch! We sincerely thank you for the positive review, and look forward to seeing you again soon!
                      Review Author Icon

                      Resident 1042609

                      Verified Resident 2015 - 2022

                      7/7/2022

                      Since Grey Star took over, work orders have never been completed, only when you keep calling in. Did not have a front door handle for a week. Called and went in person regarding safety issue and they said when a maintenance worker is on… See More >
                        Manager

                        7/15/2022

                        Laguna at Arrowhead Ranch
                        Verified Resident 1042609, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact our manager at (623) 825-0200 so we can make your experience a positive one.
                        Review Author Icon

                        Resident 1037929

                        Verified Resident 2015 - 2022

                        6/21/2022

                        the apt is quiet, clean . Neighbors have been rather quiet also. Landscape well taken care of. Parking not a problem for me. Pool available and well taken care of. Exercise room has minimal number of equipment.

                          Manager

                          6/22/2022

                          Laguna at Arrowhead Ranch
                          Thank you again for taking the time to let us know how we did. If you're ever in need of more help, please let us know! We hope you have a great day!
                          Review Author Icon

                          Resident 1025309

                          Verified Resident 2022

                          5/13/2022

                          I have lived here for 1month and I am quite stisfied the staffs and facilities. But there were serveral serious things to be improved. My room has many things to fix like A/C, window net, shower tap leak, window lock and so on. And I requested them… See More >
                            Manager

                            5/14/2022

                            Laguna at Arrowhead Ranch
                            Thank you again for taking the time to let us know how we did and what improvements our staff needs to make. Your satisfaction is our top priority and we want to ensure your sty with us meets high standards. We hope we can turn around your experience with our community. If you have any issues that are still outstanding please let our office know and we will get these addressed immediately.
                            Review Author Icon

                            Jesse_W759

                            Resident 2021 - 2022

                            3/4/2022

                            Lived here 9 months it took them 3 months to replace a dishwasher and 3 attempts at it. When they got the new one it took 6 hours to install....... which I've done as a homeowner before its not that difficult. Parking for a second… See More >
                              Manager

                              3/16/2022

                              Laguna at Arrowhead Ranch
                              We're disappointed to hear of the experience you had at our location. We have removed vehicles that were considered abandoned in open parking spots by contacting our towing company, please let us know if this is occurring. We apologize about the situation you had had with a neighbor on our property but we assure you we are part of equal housing opportunity. We do have our team keep up maintenance the pool on a regular basis and if you see something needing to be resolved with it please do let us know! Please let us know if there is anything we could do to remedy any situation you have as we want to give the best experience to our residents. Thank you.
                              Review Author Icon

                              Resident 997533

                              Verified Resident 2017 - 2021

                              2/10/2022

                              After living here for 5 years I've enjoyed living at Laguna for the whole time. I'm very disappointed to be hit with a 20% rent increase after requesting minimum service and having perfect payment history but I understand all good things come to an end.… See More >
                                Manager

                                2/11/2022

                                Laguna at Arrowhead Ranch
                                We appreciate your positive review about your recent experience with us! Please reach out to us to discuss your increase. We are always available during office hours via phone or email. We appreciate your good review and would love to help you in any way we can! Please give us a call at 625-823-0200. Thank you for your 5 wonderful years with us at Laguna.??
                                Review Author Icon

                                anonymous

                                Resident 2021

                                12/21/2021

                                Same bad experience here. After I moved in and paid staff called and said they messed up the move in costs and wanted another $300!!! They have been rude and unhelpful and maintenance is ----. Rent ANYWHERE else but here unless you want problems. The… See More >
                                  Manager

                                  1/6/2022

                                  Laguna at Arrowhead Ranch
                                  Hi Anonymous, we regret to hear that your recent experience was anything less than exceptional and you did not receive the top-notch service we strive to provide. We are more than happy to send our maintenance staff over to your apartment to look further into your vents. We most recently got the lake back to looking nice, unfortunately with rain and windy weather it does affect the lake sometimes. I can assure you we have a great technician who comes out weekly to monitor the lake monitored it as closely as possible. As a result we were ale to get the lake back to its normal self. Of course if you are having any issues around your apartment please do not hesitate to contact one of our team members and we can find a way to best help you.
                                  Review Author Icon

                                  Resident 973947

                                  Verified Resident 2021

                                  11/20/2021

                                  My neighbors do not understand that people sleep, they play loud loud music until 8 am. I dont see any form of security but the gates do a really good job! As a matter of fact, such a good job that I cant leave my… See More >
                                    Manager

                                    11/25/2021

                                    Laguna at Arrowhead Ranch
                                    Verified Resident 973947, we strive for 100% satisfaction, and we regret to find out that this was not the case. We do have two pedestrian gates up front with our regular gates which close between 5:30-6pm every day and in addition we do have a courtesy patrol service that monitors our property daily. If you have issues with anything please let us know and we can contact our service provider. The pedestrian gates can be opened with your amenity key. If your key is not working for any reason please bring it up to the office and we can cut you a new one. If you can let us know what apartment you're in and what surrounding apartments are causing this noise occurrence and we can resolve this issue. We do make it a point to remind our community that quiet hours are after 9pm daily. We apologize for any inconvenience with the move in process and would love to work with you on improving your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                    Review Author Icon

                                    Resident 965630

                                    Verified Resident 2019 - 2021

                                    10/29/2021

                                    Overall its decent. To many smokers/ nonsmokers together that share a patio wall. This makes enjoying outdoor space impossible to have fresh air. The complex should have designated apartment buildings for smokers.

                                      Manager

                                      11/16/2021

                                      Laguna at Arrowhead Ranch
                                      Verified Resident 965630, thank you for your review; we are happy to pass along your comments to the team here at Laguna at Arrowhead Ranch. We of course want your stay with us to be excellent. We understand that you would love to sit on your patio and enjoy our beautiful property. If you are able to give our office a call or shoot us an email, we would really like to get this issued resolved and make your stay here at Laguna the best. We look forward on being in contact with you
                                      Review Author Icon

                                      Resident 958887

                                      Verified Resident 2020 - 2021

                                      10/8/2021

                                      Hard to be considered gated/secure when the gates are not properly fixed/upgraded and we end up with them wide open for weeks at a time. Pet owners and parents who don't watch their children or clean up after their pets make it hard to feel… See More >
                                        Manager

                                        10/18/2021

                                        Laguna at Arrowhead Ranch
                                        Thank you for letting us know about your experience with our community gates. We sent our maintenance staff to the gates to ensure they are working properly and have found no issues as of today. Are you able to provide me with more information in regards to the issues you are seeing and when this might have taken place? In addition we understand your frustration in regards to our communities pet owners and children playing. Our staff walks the property a few times throughout the day to be sure it looks beautiful for each resident staying here. If we miss something throughout our walks that you notice, please do not hesitate to contact our staff by phone or emailing us. We hope we can increase your satisfaction with your stay here at Laguna!
                                        Review Author Icon

                                        Resident 958305

                                        Verified Resident 2020 - 2021

                                        10/8/2021

                                        The staff in the office doesn't hardly answer their phone. It's really hard to get a hard of anyone. The residents hardly ever pick up after their dogs when they go outside. And it's easy for other people to get in the apartment complex. The… See More >
                                          Manager

                                          10/18/2021

                                          Laguna at Arrowhead Ranch
                                          Hello Verified Resident 958305, we appreciate you taking the time to leave us this feedback. We understand your frustration if the phones are not answered by one of our staff members. We want you to know we are here to help you with whatever it is you need, if for whatever reason we aren't able to get to the phone in time, please feel free to leave a voicemail. Our staff walks the property a few times throughout the day to be sure it looks beautiful for each resident staying here. If we miss something throughout our walks that you notice, please do not hesitate to contact our staff by phone or emailing us and we will get it picked up right away. We hope you continue to enjoy your stay with us and if you need anything please do not hesitate to reach out!
                                          Review Author Icon

                                          Resident 938505

                                          Verified Resident 2019 - 2021

                                          8/12/2021

                                          You wouldnt like my comments at this time! And this business about being two months behind for your bookkeeping practices re: the community services we are charged for ALWAYS being 2 months in arrears is disgusting!

                                            Manager

                                            8/24/2021

                                            Laguna at Arrowhead Ranch
                                            We work hard to provide a fantastic experience to everyone. It's discouraging to see that you have had a negative experience so far. Is there any recommendations you have? We are working closely with our preferred vendors and staff to be sur the community is a friendly and beautiful environment to stay in.
                                            Review Author Icon

                                            Resident 932491

                                            Verified Resident 2020 - 2021

                                            7/28/2021

                                            We love the office staff and any management that we have worked with. Communication with them has been quick and easy. The community feels older so it seems like there are always maintenance issues. The water in the middle of the complex can get really… See More >
                                              Manager

                                              8/24/2021

                                              Laguna at Arrowhead Ranch
                                              Verified Resident 932491, we're happy to hear you had such a positive experience with our team! We work hard to ensure everyone gains the best experience when interacting with our awesome team members. We are working closely with our vendor for the lake to be sure it is as clean and beautiful as possible. I hope you continue to gain great experiences with our community.
                                              Review Author Icon

                                              Lisa_B782

                                              Resident 2020 - 2021

                                              1/5/2021

                                              Vandalism, theft, horrible maintenance. The condition of my unit is horrible, this apt complex claim this is Luxury....... wrong! Run as fast as you can! Management is horrible, if you complain, you get blocked. Can't wait for end of lease, as with others in this… See More >
                                                Review Author Icon

                                                Kelly_D345

                                                Resident 2018

                                                1/13/2018

                                                This community has done a lot of improvements! Upgraded many features around the community, beautiful lake view, residents are not disturbing, great floor plans, free covered parking, 24/7 amenities...I love it here!

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2013 - 2014

                                                  2/3/2017

                                                  Me and my family lived here for a year and oh my ... way over priced . Rude office manager ( all she cared about was her looks ) maintenance hated being called out for anything , they took days to fix 1 thing .… See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 500. Rent: $65. Restrictions: We welcome 2 pets per apartment home. There is a $300 non refundable pet fee for 1 pet $500 for 2 pets. Pet rent is $45 per month, or $65 per month for 2 pets. There is no weight limit and aggressive breeds are prohibited. Please call our leasing office for complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300 ~ 500. Rent: $65. Restrictions: We welcome 2 pets per apartment home. There is a $300 non refundable pet fee for 1 pet $500 for 2 pets. Pet rent is $45 per month, or $65 per month for 2 pets. There is no weight limit and aggressive breeds are prohibited. Please call our leasing office for complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Lakes
                                                    • Pet Friendly Courtyard and Green Space
                                                    • Pool
                                                    • Purified Water Station
                                                    • Spa
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                                                    Leasing

                                                    Laguna at Arrowhead Ranch brings a superb location, lakeside residences, and a lifestyle of comfort and quality to apartment living in the northwest valley. As part of the outstanding master-planned Arrowhead Ranch community, Laguna residents have access to miles of biking, jogging and walking paths, sparkling lakes and tranquil parks. With 1, 2 & 3 bedroom apartments to choose from, we let you decide how much space you need to settle in comfortably. Conveniently located near AZ-101 Loop, you ll have easy access to the best that Glendale has to offer, like the Arrowhead Towne Center mall. Invite loved ones over for a night full of laughter and fun or opt for a quiet night in to enjoy your favorite movie and a glass of wine. Just outside your front door is an array of community amenities designed keep you comfortable and entertained, day in and day out. Come see how Laguna at Arrowhead Ranch can enhance your suburban lifestyle.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Laguna at Arrowhead Ranch Rated?
                                                    Based on 137 number of votes by renters, Laguna at Arrowhead Ranch is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Laguna at Arrowhead Ranch?
                                                    Laguna at Arrowhead Ranch is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Laguna at Arrowhead Ranch is rated 3.1/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Laguna at Arrowhead Ranch?
                                                    Laguna at Arrowhead Ranch is rated 3.6/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Laguna at Arrowhead Ranch?
                                                    Laguna at Arrowhead Ranch is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Laguna at Arrowhead Ranch is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Laguna at Arrowhead Ranch?
                                                    Laguna at Arrowhead Ranch is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 8.12 days to their community reviews in the past year.
                                                    Who manages Laguna at Arrowhead Ranch?
                                                    Greystar
                                                    What is the pet policy at Laguna at Arrowhead Ranch?
                                                    Dogs Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $65
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 non refundable pet fee for 1 pet $500 for 2 pets. Pet rent is $45 per month, or $65 per month for 2 pets. There is no weight limit and aggressive breeds are prohibited. Please call our leasing office for complete pet policy.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $65
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 non refundable pet fee for 1 pet $500 for 2 pets. Pet rent is $45 per month, or $65 per month for 2 pets. There is no weight limit and aggressive breeds are prohibited. Please call our leasing office for complete pet policy.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    March 2024

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                                                    Laguna at Arrowhead Ranch is a 762 - 1,203 sq. ft. apartment in Glendale in zip code 85308. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,537. Nearby cities include Peoria, Youngtown, Sun City, El Mirage, and Phoenix.

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