Resident • 2004 - 2006 Not Recommended
The asset manager in the corporate office directly supervises the manager at San Prado. After management failed to take my work orders seriously, I contacted the asset manager. I informed him of the situation in a professional manner. The next day, my concern at San Prado was dealt with quickly. I was immediately accomodated and suddenly peole were making sure my concern had been addressed. Prior to this, I was essentially ignored. Sure, in the office, they smiled and told me they would take care of it only to find out nothing had been done. After some time, I realized, I had no choice but to notify the corporate office. There are only so many times a person can walk into the office and remind them that they have yet to address your work order!<br><br>I strongly encourage you to work out your difference with the management first. If that fails, then contact the asset manager. Due to the regulations of this website, I can't provide names of individuals. However, I can provide the phone number to get ahold of this person. Call 480-991-9111. This phone number is published on their website so it is appropriate to list it here. Ask the operator for the name and e-mail address of the asset manager who oversees San Prado. Call 480-991-9111<br><br>At this point in time, I can't recommend San Prado. If the service improved, I might recommend it. However, you pay too much money and are not given the respect and service associated with a luxury rental property. I have always been a strong advocate of Mark-Taylor in the past but my experience at San Prado has made me doubt them.
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