Review History for anonymous

The Reserve at Arrowhead


Review Author Icon

anonymous

Resident 2008 - 2015

3/23/2015

Ok. But just ok. Basic apartment, no frills, good if you are young and need something simple. When the apartments were owned by Archstone this place was great. The office staff was friendly and organized, maintenance outside was clean, repairs to individual apartments were done within 24 hours of the request. Now that the apartments are owned by Lincoln Properties everything has gone downhill. Maintenance to the individual apartments does or doesn't get done on a timely basis (I waited 3 days before someone came by to fix my bathroom sink so that it would run water). Office staff is worst, and it seems like they just sit around and don't communicate with each other either. Ivan and Brittany are the ONLY ones who I feel help out and do their job. The ones who don't help out are just plain rude and nasty, give short snippy answers when you have a question, aren't organized with their paperwork and don't listen to you in a personal level. The outside is completely messy with trash everywhere and dog messes from people unwilling to pick up after their pet The noise level is not bad most of the time, but the unsupervised kids running in the yards gets irritating. The gates to go out to the mall are always being broken. Security is non existant, I had to call the cops once for a security issue because the security guard couldn't be found. The main reason I am here is because I hate packing up and moving, and also this apartment is near to my work, school, most places I go.

    Review 23 out of 73

    Share This Review

    Check Availability

    The Reserve at Arrowhead

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review