Review History for Nkkennedy

Rise At The District


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Nkkennedy

Resident 2015 - 2016

7/8/2016

Do not live here. Especially if you have kids. Not safe. I had someone looking in my bedroom window one night and the leasing office acted like it was no big deal. They've provided incorrect documentation (late) and refused to fix THEIR mistake, every few months my A/C goes out, dishwasher is useless, and you can hear every footstep above if you live on the ground floor. New management but nothing changed besides the paint job.
    Manager

    12/14/2016

    Indian Springs Apartments
    We appreciate you taking the time to respond. The staff at Indian Springs Apartments take our reviews very seriously. As the manager, I am puzzled about your comment concerning the safety of your children and your concern about the person that was looking through your window as it was never brought to my attention and that would seem to be very important to me as a parent. I can only address your comment about incorrect documentation by saying that if you do not understanding the legal notice that was given to you concerning your rent I would be more than happy to explain any confusion or concern you may have that our assistant was unable to make clear for you. If you have concerns with items that need fixed in the apartment I would ask you to use our resident portal to place a service request as it is one of the fastest ways to get your needs addressed by the team. With the management and ownership change just about a year ago we have made numerous changes to the community and continue to work every day to make the property one of the best in the area. The paint job is only one area of improvement that the owners have invested in and you may have missed over a dozen more. Stop in and we can show you the plans for the future . . . It is exciting.

    Review 11 out of 75

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    Rise At The District

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