Review History for anonymous

Lakeview at Superstition Springs Apartments


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anonymous

Resident 2014 - 2015

5/22/2015

The reality at Lakeview is that the complex is too big for its own good, living here has been decent, the location is absolutely fabulous, you are very close to entertainment, dining, shopping and freeway, but that is about all that can be said for the grounds. There is constant buzz from maintenance guys zooming by in their carts all day long, but the unfortunate truth is that i myself have tried to contact them twice with no avail. The phone is never answered at the office and messages are never returned. The grounds always have trash in the parking areas because the groundskeepers blow all the trash into the parking areas from the sidewalk and don't bother picking up the trash once its in the parking areas. The lease agreement said small pets were allowed i.e. dogs and cats >25 pounds, i have personally witnessed one of the maintenance guys walking around with a fairly large dog, if your employees can not uphold the rules how do you expect your residents to abide? Although the big dogs wouldn't be an issue except i don't like stepping into horse sized waste all over the lawns. You can not enjoy a nice walk outside around the lakes without running into pet waste of some form. The apartments recently implemented the front gates to be locked at all times for a reason that was never explained to the tenants, instead of being a safety measure it feels more like a useless novelty item, the grounds are open all the way around the perimeter and ANYONE has the ability to walk on and off the grounds as they please so i do not see a reason for a locked gate. If you do find yourself outside of the gate without the gate code, don't worry, one of the tenants will reluctantly yell out the code for you to enter or just have you pull forward while they punch in the code, again no one feels that this gate is any type of safety measure. The apartments have a nice eye appeal from afar, but upon closer inspection you can tell that they are starting to become rundown, the walls are cracking, and the paint is fading. Management has recently decided to "renovate" some of the units and add a fancy sticker price to the place, you will inevitably end up with the same cabinets as the older units, but they will be painted a nicer color, and the fixtures will have been updated for some stainless steel handles, you will also find yourself with a "fancy" linoleum floor that has a wood like finish, be aware this flooring is cheap. It is ultimately still linoleum just looks nicer than the fake tile look. You will pay about 300+ a month more for these upgraded version, so in essence, the apartments understand that to keep up with the current market, which offers many of these things as standard they need to renovate, but they end up sticking you with the cost of the renovation over your lease agreement, and when you move out they are left with a "nicer" apartment that was renovated completely free of cost to them. Like i stated before living here has not been a bad experience its been pretty convenient for myself, but when you get stuck with an apartment where you are paying almost $1000 monthly at the end of the day you feel like you deserve much more for your buck, and that is a horrible feeling to have.
    Manager

    5/26/2015

    Lakeview at Superstition Springs Apartments
    Thank you for your comments both positive and negative as it gives us the opportunity to improve and/or address areas of concern. The grounds are cleaned daily including the parking lots, quality control checks are done at random, various times, daily. If there is a day in particular that you are seeing an issue, please reach out to the property manager. Our office is open seven days a week so feel free to stop by. We apologize if you feel your calls are not being returned. We do our best to return calls within a 24 hour period. However, like I said, feel free to stop by or email management at leasing@lakeviewmesa-apts.com. Also, just to confirm, our phone number is (480) 641-5253. I would like to address your comment about pets. We do not have set weight limits however we do have breed restrictions. We are pet friendly and love the idea of building a loving environment for residents to bring their companions. We do see the occasional "pet mess" however we have been adamant about patrolling the areas in question to eliminate the source. The gates are closed as the property is a controlled access community. The controlled access is a crime deterrent however no one can guarantee a property with zero crime (as we all know crime has no address). As for the appearance of the community, we have already started painting the community and plan to have all 90 buildings completed rather soon. New pool furniture was delivered just last week and we are working on new signage as well. The office, business center, clubhouse, and gym have all been (or in the process of being) renovated and we have more plans in the works! As for the interior they turned out BEAUTIFUL and are about $100 more than the non-renovated units. This is standard for the industry as well as the area market. We would love to show you one of the new units when you have time as I am not sure the correct picture of the place was "painted" for you. Furthermore, we do not like to hear that you fee "stuck" in your

    Review 30 out of 112

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    Lakeview at Superstition Springs Apartments

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